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Hosted by Natalie Berg · 🇺🇸 US · EN · 138 episodes
Established thought leaders with verified media credentials.
Learn from the leaders and disruptors shaping the future of retail.Hosted by retail analyst Natalie Berg, Retail Disrupted® is a weekly podcast exploring the biggest trends in retail, e-commerce, and consumer behavior. Join us as we dive into the future of shopping — from AI-powered experiences and omnichannel strategy to reimagined stores, sustainability, social commerce, and more. We explore how technology is reshaping retail, how shopping habits will evolve in the future, and what brands need to do to stay relevant in this digital era. Each episode offers practical insights, sharp analysis, and big-picture thinking to help you navigate the evolving retail sector with confidence.Based in London, designed for a global audience.
Natalie Berg hosts Retail Disrupted, a business show with 138 episodes published.
AI is a bigger wave of disruption than e-commerce or mobile because it isn't just changing how consumers behave; it's fundamentally changing how businesses operate. Romain Roulleau, Group Digital & E-Commerce Director, K
Your brand believes it's trusted. Your customers disagree. Dr Amna Khan is a renowned retail and consumer behaviour expert with a PhD in trust development from Alliance Manchester Business School. She's observed the trus
Modern retail is globally efficient but emotionally bankrupt. Marc-Antoine Barrois, founder of the luxury fragrance house MARC-ANTOINE BARROIS, and architect Antoine Bouillot join Natalie Berg to discuss their shared bel
In 1985, two federal prosecutors walked away from their careers to bet their homes on a pizza restaurant in a Beverly Hills "graveyard site". They wound up inventing an entirely new dining category. Rick Rosenfield, co-f
The UK's third biggest fashion retailer doesn't own a single store, design a single garment, or hold a single unit of inventory. Natalie Berg sits down with Olivia May, Partner at OC&C Strategy Consultants, to deliver th
Gregor Ulitzka (President, Europe at Ocado Group) makes the case that online grocery isn't a sprint — it's a decathlon. The path to profitability requires retailers to master logistics, availability, pricing, last-mile,
Most DTC brands struggle to make the leap from online-only to physical retail. Vuori didn't just make the transition - they're now scaling stores across 30 global markets. Recorded live at Shoptalk Europe, Global Preside
A third of shoppers now expect grocery delivery within two hours. That's a huge shift in customer expectations – and one that Wolt is well placed to meet. The Helsinki-based delivery platform (owned by DoorDash / sister
What happens if customers never reach the checkout page at all? Justin Benson, CEO of Spreedly — the payment orchestration platform trusted by BMW, The New York Times, HBOMax, Getty, Warner, and Il Makiage — joins Retail
Instacart's average basket is $110 - the highest in quick commerce. In this episode, Natalie Berg sits down with Ryan Hamburger, Chief Commercial Officer of Instacart, at Shoptalk Europe to unpack how the company is evol
At Shoptalk Europe in Barcelona, Miya Knights — Retail Technology publisher and 3x retail author — cut straight through the AI hype with a blunt diagnosis: if you don't know your business and your customers, you're "stab
A protein bar delivered in 4 minutes in India. A full grocery shop delivered in 17 minutes in London. Mariangela Marseglia, Amazon's VP of European Stores, explains why this kind of speed is no longer a premium — it's th
E-commerce may have promised convenience, but increasingly consumers are experiencing something very different — missed deliveries, porch piracy, and what many are now calling "parcel anxiety." In fact, 25% of first-atte
Customers don't actually want ultra-fast grocery delivery. What they want is an easy solution for their daily, weekly, and monthly shopping missions. So what does this look like? Giuseppe Randazzo is Chief International
The trust crisis in retail is real — only 1 in 3 consumers today believe what brands say about themselves. Philippe Gelder, President & CEO of Voted Product of the Year Worldwide , reveals how consumer trust became retai
Asda's Tickled Pink campaign has raised a whopping £100 million over 30 years. This isn't just fundraising — it's embedding a cause into the culture of a business. 🎗️🩷 In this episode, I sit down with the team behind i
What does the CEO of Morrisons actually think about AI, shopper loyalty, and the pace of change? Retail analyst Natalie Berg shares five direct learnings — then River Island's Tech Director reveals how fashion is fightin
Snapchat is no longer just a messaging app — it's Gen Z's discovery engine, digital changing room, and social shopping hub, and it's transforming how forward-thinking retailers must think about the purchase funnel. 90% o
Traditional ROI is broken. If you're still measuring success with quarterly numbers and like-for-like sales, you're flying blind into the next decade of retail. In this episode, host Natalie Berg is joined by Martin Newm
This CFO doesn't care about ROI. Instead, Vineta Bajaj (Holland & Barrett CFO) believes we should be asking: How will the customer's life change? Will they get a better assortment? Will they get better pricing? Will they
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Retail Disrupted is hosted by Natalie Berg. The show is categorised under business (news) and has published 138 episodes.
Retail Disrupted has published 138 episodes.
Retail Disrupted regularly covers business, news. It sits in the business category, with a news focus.
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Episodes of Retail Disrupted average 27 minutes. a focused format where a clear narrative arc and tight preparation matter most.
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