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Hosted by Resilient Tourism · 🇺🇸 US · EN-US · 61 episodes
Established thought leaders with verified media credentials.
This podcast is part of the Swiss Resilient Tourism Flagship Project supported by Innosuisse to support the datafication of the travel sector in Switzerland in order to create resilient digitally supported services, business processes and business models. This improved data intelligence strategy will strengthen the competitiveness, resilience and sustainability of the tourism ecosystem in Switzerland. Learn more about the project at https://www.resilienttourism.ch/.https://www.resilienttourism.ch/podcast
Resilient Tourism hosts Resilient Tourism Podcast Series - Accelerating the Digital and Data-Driven Transformation, a business show with 61 episodes published.
In this episode, Professor Stanislav Ivanov explores the real impact of AI, robotics, and automation on the future of tourism. Moving beyond the hype, he shares a pragmatic perspective on where technology truly creates v
In this episode, we sit down with Marius Wehrle, founder of Hontolab and BeeCrowdy, to explore how artificial intelligence is transforming the way destinations and tourism organizations access, interpret, and act on data
In this episode, Dr. Jessika Weber explores how digital transformation is reshaping cultural tourism far beyond traditional travel experiences. From extended realities to new forms of engagement with heritage and public
In this episode, Matteo de Santis explores how digital transformation is redefining how guests discover and engage with hospitality brands. As AI reshapes search and reduces direct interactions, the conversation highligh
In this episode, Dimitris Serifis challenges some of the biggest assumptions around technology in hospitality. Drawing on years of experience in digital strategy, he explains why the real issue isn’t a lack of tools, but
In this episode, Dominic Millioud discusses why embracing AI is no longer optional in hospitality - but also why it won’t be the real differentiator. Drawing from his experience scaling platforms, leading complex operati
What if AI wasn’t something we had to adapt to—but something we could take back control of? In this episode, Anne-Sofie Engelschiøn challenges the dominant narrative of AI as a centralized, efficiency-driven force. Inste
What should hotels automate, and what should they deliberately protect? In this episode, Florian Montag explores hospitality as a design challenge rather than a technology race. From experience-led business models to the
As AI makes knowledge instantly available, what becomes the real value of hospitality professionals? In this episode, Dr. Alessandro Inversini speaks with Veronique Van der Roer about agentic AI systems, ethics, and gove
What does it really mean to future‑proof hospitality in the age of AI? In this episode, Asif Alidina, Founder & CEO of Inntelo AI, shares a grounded, human‑first perspective on how hospitality businesses can adopt AI wit
In this episode, Maggie Chen speaks with Vinícius Alkmim, Managing Director of Europe’s Famous Hostels Association, about how AI is reshaping hospitality from the outside in. They explore how AI search agents and platfor
In this episode, Dr. Maggie Chen speaks with Dr. Alexander Lennart Schmidt about what technological innovation really means for hospitality. Drawing on applied research in robotics, extended reality, and artificial intel
In this episode, Maggie Chen and Simone Puorto explore what the future of tourism and hospitality could and should look like in an AI‑driven world. From AI as the new user interface to redefining human touch as responsib
Join us for the season finale as we take you behind the scenes of the third Flagship Annual Conference, organized on June 3 in Chur, Grisons. Hear from leading voices in Swiss tourism as they share insights on digitaliza
In this episode, Alessandro Inversini speaks with Luca Pronzati, Chief Digital and Technology Officer at MSC Cruises, about how technology is enhancing—not replacing—the human touch in cruises. From smart ships to AI-dri
In this episode, Maggie Chen welcomes Davy Jansegers, Head of Business Development at Lausanne Tourism. With a career that began at the hotel reception desk and led to national and international recognition in hospitalit
In this episode , we sit down with Carlo Fontana, General Manager of Hotel Lugano Dante, for a rich conversation on the evolving role of technology in hospitality. With over three decades of experience, Carlo shares how
Join us for a thoughtful conversation with Damaris Papoutsakis, Head of Guest Management and Protocol at UEFA, as she reflects on the evolving role of technology in service delivery. In this episode, Damaris shares how t
Join Prof. Maggie Chen as she speaks with Professor Reza Etemad-Sajadi from EHL Hospitality Business School about the future of customer interaction in a high tech-driven world. They explore the critical role of empathy,
Join us for an insightful conversation with John Leglise, CEO of Sandoz Foundation Hotels, as he explores the delicate balance between technology and human interaction in the hospitality industry. In this episode, John s
Ian Millar
Shimoda
1 appearance on this show
Carlo Fontana
Hotel Lugano Dante
1 appearance on this show
Norbert Kettner
Vienna Tourist Board
1 appearance on this show
Dr. Cindy Heo
EHL
1 appearance on this show
André Golliez
HSLU & Open Data Consultant
1 appearance on this show
Guillaume Olsommer
BeMobile
1 appearance on this show
Dr. Matthias Fuchs
EHL
1 appearance on this show
Vincent Bailly
Association Lavaux Patrimoine mondial
1 appearance on this show
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Resilient Tourism Podcast Series - Accelerating the Digital and Data-Driven Transformation is hosted by Resilient Tourism. The show is categorised under business and has published 61 episodes.
Resilient Tourism Podcast Series - Accelerating the Digital and Data-Driven Transformation has published 61 episodes.
Resilient Tourism Podcast Series - Accelerating the Digital and Data-Driven Transformation regularly covers business. It sits in the business category.
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Episodes of Resilient Tourism Podcast Series - Accelerating the Digital and Data-Driven Transformation average 35 minutes. a focused format where a clear narrative arc and tight preparation matter most.
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