Hosted by Sam Kendall, Beyond Encryption · 🇺🇸 US · EN-GB · 41 episodes
Established thought leaders with verified media credentials.
At Regulated Digital, we speak to the people trying to do right by people’s rights without disrupting human connection.Each episode features in-depth conversations with industry leaders and practitioners on topics including customer engagement, secure communications, privacy and data protection, compliance, AI, personalisation, and large-scale digital transformation.From governance to technology, culture, and execution, Regulated Digital examines how regulated organisations design digital experiences that are not only innovative, but secure and compliant.
Sam Kendall, Beyond Encryption hosts Regulated Digital, a technology show with 41 episodes published.
Pensions dashboards promise a simple outcome: one place for people to find and view their pension information. Behind that simple idea sits a national challenge in data quality, digital identity, and industry coordinatio
Online safety depends on knowing enough about people to protect them. Data protection asks a quieter question: how much do we really need to know? The Online Safety Act and UK data protection law are often spoken about s
For regulated organisations, accessibility is part of whether a journey works in practice. It shapes how clearly customers can move through each step, complete key tasks, and get the support they need. When disabled cust
Digital convenience has raised the bar in private banking, but trust is still won in the moments where a client needs calm, context, and judgement. In this episode of Regulated Digital, Dominic Kohler, Head of Investment
In regulated financial crime work, “good enough” AI is rarely good enough - you need decisions you can defend. Dr Janet Bastiman is Chief Data Scientist at Napier AI, where she leads data science work supporting anti-mon
Good regulation only works if customers can actually understand what organisations are telling them.Jemma Baker is Deputy Director of Future Retail Policy at Ofgem, the energy regulator for Great Britain.In this episode
Age checks aren’t simply a regulatory box to tick. They’re a key point in digital journeys, where trust can be built or broken. In this episode of Digital Customer Communications: Regulated, Emily Hyett, Group Product Ma
Many AI initiatives fail not because organisations underestimate what it takes to make it safe, scalable, and accountable. Sam Bridges-Sparkes is Head of BI Analytics & Strategy at Shawbrook Bank. His work spans business
In many financial journeys, the real barrier isn’t a lack of information - it’s the lack of effective support that helps customers turn that information into action. Jenny Hazan is Director of Customer Strategy & Engagem
Smart data can feel abstract, but for Smart Data Foundry it's about using real financial lives to shape fairer decisions, safely. In this episode of Digital Customer Communications: Regulated, we speak with Dougie Robb,
Most people experience data protection as a pop-up to get past, not as part of being looked after - and that’s a problem for trust. In this episode of Digital Customer Communications: Regulated, we’re joined by Catarina
AI promises the earth, but only disciplined teams turn it into dependable value in regulated spaces. Mark Watson is CTO at ComplyAdvantage, a RegTech helping financial institutions detect and prevent financial crime with
Security that prepares beats security that reacts - because resilience is built before alarms ever sound. Debbie Janeczek is Chief Information Security Officer at ING. Debbie leads ING’s global information security strat
Personalisation that uses AI at scale only works when it’s built on trusted data, sound governance, and experiences that feel human. Allan Christian is Senior Vice President and General Manager - Engage at Precisely. He
Are your teams prepared for a customer’s worst day - when cybercrime turns a routine interaction into a crisis? Charlotte Hooper, Head of Operations at The Cyber Helpline, shares how fraud, hacking, and online abuse affe
How do you transform a long-established financial platform into a digital experience fit for the next generation? Leslee Ross is leading that challenge as Digital Waterfront Director at Scottish Widows. In this episode,
What’s the best way to protect your business from common cyber attacks? Neil Furminger is Head of Cyber Essentials at the IASME Consortium. He helps organisations adopt simple but effective security controls that protect
How do you create digital experiences that truly serve every user - from HR leaders to employees - without losing sight of the bigger picture? Lio Lopez-Welsh is the Chief Information and Digital Officer at Unum UK. He j
What would you do if your life depended on being online - but you couldn’t get access? Vicky Stephen is tackling that question head-on at Virgin Money, where she works as Customer Vulnerability and Financial Inclusion We
How do you build lasting relationships with an audience as broad as the UK population? Deborah Perkins, Member Proposition Director at Nest Pensions, joined us to discuss how Nest navigates the unique challenges of engag
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Regulated Digital is hosted by Sam Kendall, Beyond Encryption. The show is categorised under technology and has published 41 episodes.
Regulated Digital has published 41 episodes.
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