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Hosted by Sam Kendall, Beyond Encryption · 🇺🇸 US · EN-GB · 45 episodes
Established thought leaders with verified media credentials.
At Regulated Digital, we speak to the people trying to do right by people’s rights without disrupting human connection.Each episode features in-depth conversations with industry leaders and practitioners on topics including customer engagement, secure communications, privacy and data protection, compliance, AI, personalisation, and large-scale digital transformation.From governance to technology, culture, and execution, Regulated Digital examines how regulated organisations design digital experiences that are not only innovative, but secure and compliant.
Sam Kendall, Beyond Encryption hosts Regulated Digital, a technology show with 45 episodes published.
Waiting is one of the hardest parts of a mortgage journey. A borrower may know that their application is moving, yet still have no idea what has been checked, what remains outstanding, or when they will hear back. That u
A narrower financial recommendation should cost less to provide. The difficult part is deciding when that service is suitable and making its limits clear. In this episode of Regulated Digital, we speak with Simon Harring
A digital journey can complete successfully while leaving the customer uncertain about what happened, why a decision was made, or what they should do next. That uncertainty can surface later through repeat contact, aband
Pensions dashboards promise a simple outcome: one place for people to find and view their pension information. Behind that simple idea sits a national challenge in data quality, digital identity, and industry coordinatio
Online safety depends on knowing enough about people to protect them. Data protection asks a quieter question: how much do we really need to know? The Online Safety Act and UK data protection law are often spoken about s
For regulated organisations, accessibility is part of whether a journey works in practice. It shapes how clearly customers can move through each step, complete key tasks, and get the support they need. When disabled cust
Digital convenience has raised the bar in private banking, but trust is still won in the moments where a client needs calm, context, and judgement. In this episode of Regulated Digital, Dominic Kohler, Head of Investment
In regulated financial crime work, “good enough” AI is rarely good enough - you need decisions you can defend. Dr Janet Bastiman is Chief Data Scientist at Napier AI, where she leads data science work supporting anti-mon
Good regulation only works if customers can actually understand what organisations are telling them.Jemma Baker is Deputy Director of Future Retail Policy at Ofgem, the energy regulator for Great Britain.In this episode
Age checks aren’t simply a regulatory box to tick. They’re a key point in digital journeys, where trust can be built or broken. In this episode of Digital Customer Communications: Regulated, Emily Hyett, Group Product Ma
Many AI initiatives fail not because organisations underestimate what it takes to make it safe, scalable, and accountable. Sam Bridges-Sparkes is Head of BI Analytics & Strategy at Shawbrook Bank. His work spans business
In many financial journeys, the real barrier isn’t a lack of information - it’s the lack of effective support that helps customers turn that information into action. Jenny Hazan is Director of Customer Strategy & Engagem
Smart data can feel abstract, but for Smart Data Foundry it's about using real financial lives to shape fairer decisions, safely. In this episode of Digital Customer Communications: Regulated, we speak with Dougie Robb,
Most people experience data protection as a pop-up to get past, not as part of being looked after - and that’s a problem for trust. In this episode of Digital Customer Communications: Regulated, we’re joined by Catarina
AI promises the earth, but only disciplined teams turn it into dependable value in regulated spaces. Mark Watson is CTO at ComplyAdvantage, a RegTech helping financial institutions detect and prevent financial crime with
Security that prepares beats security that reacts - because resilience is built before alarms ever sound. Debbie Janeczek is Chief Information Security Officer at ING. Debbie leads ING’s global information security strat
Personalisation that uses AI at scale only works when it’s built on trusted data, sound governance, and experiences that feel human. Allan Christian is Senior Vice President and General Manager - Engage at Precisely. He
Are your teams prepared for a customer’s worst day - when cybercrime turns a routine interaction into a crisis? Charlotte Hooper, Head of Operations at The Cyber Helpline, shares how fraud, hacking, and online abuse affe
How do you transform a long-established financial platform into a digital experience fit for the next generation? Leslee Ross is leading that challenge as Digital Waterfront Director at Scottish Widows. In this episode,
What’s the best way to protect your business from common cyber attacks? Neil Furminger is Head of Cyber Essentials at the IASME Consortium. He helps organisations adopt simple but effective security controls that protect
Chris Curry
Principal of the Pensions Dashboards Programme · University of Arkansas at Little Rock
1 appearance on this show
Paul Holland
Cyber Capability Manager · Royal Mail
1 appearance on this show
Mark Watson
SVB’s former management governance head · Historic Scotland
1 appearance on this show
Simon Harrington
PIMFA
1 appearance on this show
Diane Lightfoot
Business Disability Forum
1 appearance on this show
Dom Kohler
Brown Shipley
1 appearance on this show
Dr Janet Bastiman
Napier AI
1 appearance on this show
Jemma Baker
Ofgem
1 appearance on this show
Emily Hyett
Yoti
1 appearance on this show
Sam Bridges-Sparkes
Shawbrook Bank
1 appearance on this show
Jenny Hazan
Legal & General
1 appearance on this show
Dougie Robb
Smart Data Foundry
1 appearance on this show
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Regulated Digital is hosted by Sam Kendall, Beyond Encryption. The show is categorised under technology and has published 45 episodes.
Regulated Digital has published 45 episodes.
Regulated Digital regularly covers technology. It sits in the technology category.
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Episodes of Regulated Digital average 30 minutes. a focused format where a clear narrative arc and tight preparation matter most.
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