Hosted by Ratchet+Wrench · 🇺🇸 US · EN · 472 episodes
Established thought leaders with verified media credentials.
Ratchet+Wrench Radio offers four tracks each month that explore the industry's biggest trends, most pressing topics, and the leadership and business management tips and strategies you need to thrive.
Ratchet+Wrench hosts Ratchet+Wrench Radio, a business show with 472 episodes published.
Think your shop is just four walls and a lift? Think again. Discover how real estate strategies like sale leasebacks can fuel expansion, boost liquidity, and reshape the way you grow your business.
Show notesBetween difficult customers, endless to-do lists, and constant problem-solving, it’s easy for shop owners to operate on autopilot. In this episode of Ratchet+Wrench Radio, Margaret Light explains how simple mindfulness h
Show notesAI isn’t replacing your team—but it might be the fastest way to multiply their time. In this episode, Seth Thorson shares how shop owners can move beyond the hype and start building custom AI agents that streamline HR, i
Show notesWhat really drives your team to perform at a higher level? In this episode, Mike Mooney breaks down how shop owners and leaders can move beyond surface-level motivation tactics to build genuine buy-in. From aligning pers
Show notesFrom tracking declined services to asking customers how they prefer to be contacted, Keith Mait, Senior Vice President and Auto Leader at Synchrony, outlines practical steps shops can take right now to turn one-time tran
Show notesA technician crashes two vehicles and causes $14,000 in damage. Instead of punishment, Louie Sharp chose something different. In Give Up What You Don’t Need, you’ll hear how one decision—to release revenge and lean into
Show notesRunning a shop doesn’t mean living at work. In this episode of Ratchet+Wrench Radio, licensed therapist Margaret Light unpacks the mental load of ownership—and how small mindset shifts can help leaders protect their ener
Show notesMichelle Pippin never planned on joining the automotive industry. A broken timing belt on a remote Alaskan highway changed everything. Now, nearly a decade later, she’s leading a movement to intentionally invite, mentor,
Show notesWhat if the part your customer needs is already built, already tested, and already on a truck headed your way? In this episode of Ratchet+Wrench Radio, Vince Edivan and Shannon Nordstrom unpack the real story behind recy
Show notesWhat happens when your dad hands you the keys to the shop—and the responsibility—before you’re old enough to vote? In this candid conversation, Tonnika Haynes opens up about legacy, leadership, letting go, and why someti
Show notesCell phones, texts, shop software—auto repair shops have no shortage of ways to communicate. But are they actually slowing you down? In this episode of Ratchet+Wrench Radio, two-way radio expert Stew McClintic talks abou
Show notesCustomer retention doesn’t happen by accident. In this episode of Ratchet+Wrench Radio, business consultant John Waters explains why trust is the real currency of the auto repair industry—and how shop owners can create e
Show notesHe built 14 stores. Then he sold 10 of them—one by one—during one of the toughest economic downturns in modern history. In Fearless to Courageous, James Baxter reveals the sleepless nights, payroll fears, and hard leader
Show notesSeventy-five breakout sessions. Role-based tracks for owners, advisors, and technicians. Big-name keynotes. A coaching debate on one stage. Dedicated technical training on EV service, ADAS calibration, direct injection s
Show notesWhat happens when a lifelong shop owner steps into the COO role of a fast-growing national platform? In this episode, Brian Bates breaks down the walls shop owners hit when scaling, how to balance culture with growth, an
Show notesTariffs, inflation, and rising labor costs are putting real pressure on shop margins right now—and I know a lot of shop owners are asking how to recover those costs without upsetting customers. In this episode of Ratchet
Show notesRecorded live from the AAPEX show floor, Northwood University president Kent MacDonald sits down with editorial director Chris Jones to discuss what Wayne Gretzky’s famous advice means for the automotive aftermarket—and
Show notesFull bays don’t always mean healthy profits. In this episode of Ratchet+Wrench Radio, host Christine Schaffran sits down with Hunt Demarest, CPA, partner at Paar, Melis & Associates, and author of Beyond the Bays, to unp
Show notesWhat really drove aftermarket performance in 2025—and what signals should shop owners be paying attention to now? In this episode of Ratchet+Wrench Radio, Auto Care Association senior director of market intelligence Mike
Show notesWhat if the biggest thing holding you back isn’t your goals—but how you’re framing them? On this episode of Ratchet+Wrench Radio, Chris Messer, vice president of transportation at Endeavor Business Media, sits down with
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Ratchet+Wrench Radio is hosted by Ratchet+Wrench. The show is categorised under business and has published 472 episodes.
Ratchet+Wrench Radio has published 472 episodes.
Ratchet+Wrench Radio regularly covers business. It sits in the business category.
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Ratchet+Wrench Radio hasn't explicitly signalled guest openness in recent episodes. That doesn't rule out pitching. your hook just needs to be especially compelling and relevant to their recent content.
Episodes of Ratchet+Wrench Radio average 25 minutes. a focused format where a clear narrative arc and tight preparation matter most.
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