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Hosted by The Chartered Quality Institute · 🇺🇸 US · EN-GB · 22 episodes
Established thought leaders with verified media credentials.
Quality Impact is a series from the Chartered Quality Institute (CQI) hosted by Rashad Issa featuring interviews with thought leaders offering insights on the challenges, solutions and the future of their industries. Learn more about the CQI
The Chartered Quality Institute hosts Quality Impact, a business show with 22 episodes published.
From quality control at Birds Eye to AI systems for submarines and a major NHS digital transformation, Andrew Wright has spent his career working where the stakes are high. In this episode, he explains how trust, collabo
Standards quietly underpin modern life, yet most organisations still rely on PDFs and manual processes to put them into practice. In this episode, Simon Powell, Executive Director of the Digital Standards Alliance, expla
What happens when financial decisions are made without considering their impact on quality? In this episode, Carl Andrew, Chartered Management Consultant, Chartered Manager, and Founder of Westwood Management Consulting,
What does it take to turn a reactive quality function into a trusted global team? Manuel Ancizu who is a Commercial Program Manager for Global Wind Energy Projects based in Spain shares how his team at Siemens Gamesa gre
What if the biggest driver of growth, innovation and market access is the one most organisations overlook? In this episode, Chantal Guay, CEO of the Standards Council of Canada, joins Rashad Issa to explore why standards
Helen Hardy, CEO of the Chartered Institute of Logistics and Transport UK, shares her journey into leadership, overcoming imposter syndrome, and modernising professional bodies. She explores skills shortages, supply chai
Compliance is no longer a lottery. As AI-powered enforcement tightens the net, silos, shortcuts and “we’ll fix it later” mindsets are becoming business-ending risks. Lee Bryan of ARCUS Compliance explains how founders ca
As AI becomes a digital teammate rather than a tool, quality professionals face a critical shift. Host Rashad Issa is joined by Susannah Clarke, Managing Partner at Process Management International (PMI), and Anthony Ric
Vince Desmond, CEO of the CQI, explores the most significant shifts redefining quality in 2026 – from where AI is delivering real value to growing resilience expectations, global collaboration, and the seven critical gap
This World Quality Week, themed 'Quality: think differently’, we explore how leaders and teams can train their minds to toggle between structure and creativity in seconds. Dr Ken Hudson, inventor of Switch Thinking joins
In this episode of Quality Impact, host Rashad Issa speaks with Graham Upton, Technology & Innovation Director and Chief Architect at Capgemini Engineering. Drawing on experience from aerospace to pharmaceuticals, Graham
In this episode of Quality Impact, host Rashad Issa sits down with neuroscience expert Hilary Scarlett and Lean Six Sigma specialist Martin Brenig-Jones to explore how understanding the human brain can transform change m
Richard Corderoy, CEO of Oakland, a data and AI consultancy, works with some of the UK’s biggest organisations to turn data into a source of competitive advantage. He shares how companies can move beyond AI buzzwords to
In this episode of Quality Impact, host Rashad Issa speaks with Benedikt Sommerhoff, Head of QualityLab at the German Association for Quality (DGQ). Benedikt shares insights into how AI, digital transformation and paradi
What does quality have to do with modern slavery? In this eye-opening episode, Rashad Issa speaks with Steve Gibbons, Director at Ergon Associates and expert in human rights due diligence. Steve unpacks how businesses –
Is the food industry doing enough to keep us safe? Or is it just ticking boxes? Caitlin MacArthur, Safety Executive at Sodexo with 26 years of frontline experience, joins the show to expose how outdated habits (Friday Pi
How can quality management drive sustainability in agriculture? In this episode, we explore smart farming, carbon footprint reduction, and practical solutions with industry expert John Taylerson MBA, FCIM who is a Progra
In this episode of Quality Impact, Rashad Issa speaks with Lou Doyle, Founder of Mesma and a leader in quality, change management, and education improvement. Lou shares her insights on the evolving role of women in quali
In this episode, host Rashad Issa sits down with Victoria Derbyshire CQP MCQI (Quality Manager at Cavendish Nuclear and the youngest CQI trustee) and Sam Boniface (Head of Quality for Pump Parts and Retrofits at Sulzer)
Start your year with fresh insights into the future of auditing in the latest episode of Quality Impact. Host Rashad Issa welcomes Ian Mitchell, CEO of DeepFathom, and Sandy Domingos-Shipley, ISO Consultant and business
Helen Hardy
Manager of Youth Development · Chartered Institute of Logistics and Transport UK
1 appearance on this show
Anthony Richardson
Senior Consultant · Process Management International
1 appearance on this show
Ian Mitchell
lead author of the 2025 Commitment to Development Index · Center for Global Development
1 appearance on this show
Andy Lewis
Framework Quality Manager · Faith Community Church
1 appearance on this show
Lee Bryan
ARCUS Compliance
1 appearance on this show
Susannah Clarke
Process Management International
1 appearance on this show
Vince Desmond
Chartered Quality Institute
2 appearances on this show
Martin Brenig-Jones
Lean Six Sigma
1 appearance on this show
Richard Corderoy
Oakland
1 appearance on this show
Benedikt Sommerhoff
German Association for Quality
1 appearance on this show
Steve Gibbons
Ergon Associates
1 appearance on this show
John Taylerson
BIC Innovation
1 appearance on this show
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Quality Impact is hosted by The Chartered Quality Institute. The show is categorised under business (non-profit) and has published 22 episodes.
Quality Impact has published 22 episodes.
Quality Impact regularly covers business, non-profit. It sits in the business category, with a non-profit focus.
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Episodes of Quality Impact average 29 minutes. a focused format where a clear narrative arc and tight preparation matter most.
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