Hosted by Unknown Host · 🇺🇸 US · EN · 28 episodes
Established thought leaders with verified media credentials.
This is your go-to podcast for all things marketing, branding, and customer experience. We’re bringing you honest and fun conversations with bite-sized insights. Hosted by BrightSign’s CMO Brian Rowley and Head of Integrated Marketing Laura Smith, you’ll hear from industry pros, creatives, and innovators about what’s actually working in today’s evolving, digital-first world. No fluff — just real insights on how brands are connecting with audiences and driving growth. Tune in for fresh ideas, big thinking, and all the tips you need to take your marketing game to the next level.
Unknown Host hosts Prose + Comms: Engagement, Unplugged, a business show with 28 episodes published.
Return to office is back in the spotlight, but for marketing teams, the real question is bigger than where people sit. It’s about trust, creativity, collaboration, and whether great work actually depends on being in the
Every brand says it cares about customer experience, but customers remember what actually happens, not what the campaign promised. This episode of Prose + Comms: Engagement, Unplugged explores why customer centricity is
Marketing loves a good buzzword. But somewhere between “omnichannel,” “synergy,” and “authentic storytelling,” the words we use to sound strategic can start to lose all meaning. In this episode of Prose + Comms: Engageme
Brands want to be liked, but being liked does not always mean being remembered. On this episode of Prose + Comms: Engagement, Unplugged, Brian and Laura unpack the tension between distinctiveness and likability, and why
Rebrands have a way of looking simple from the outside, but inside the business, they touch everything. This episode digs into what it really takes to get it right. Laura and Brian sit down with Sarah Moss, who has led m
AI is changing creative work, but maybe not in the ways people expected. On this episode of Prose + Comms: Engagement, Unplugged, the team explores how AI is actually showing up for creatives today: speeding things up, u
Why are marketers losing so much time in conversations that go nowhere, and what can you do about it? From flying across the world for a two-hour meeting to sitting through brainstorms with no ideas, Laura Smith and Bria
AI is now every marketer’s always-on intern. But if everyone has access to the same tools, what actually sets great work apart? In this episode of Prose + Comms: Engagement, Unplugged, Brian Rowley and Laura Smith dig in
Small team, big expectations? This episode is your sign to stop doing “everything” and start doing what actually moves the business. Brian Rowley and Laura Smith welcome Norman Guadagno, fractional CMO and longtime marke
If LinkedIn makes you feel like you have to choose between showing up and saying something wrong, this episode is your permission slip to stop playing it safe. PR leader Parry Headrick joins Brian Rowley and Laura Smith
Want your sales and marketing teams to actually work together? This episode explains how data-driven dashboards, clear communication, and shared accountability can drive measurable growth. On Prose + Comms: Engagement, U
Fifteen episodes. Six months. A lot of opinions. In this year-end wrap, we look back at what challenged us, what surprised us, and what we’re carrying forward into 2026. For the final episode of the year, Brian Rowley an
AI is reshaping marketing and customer experience faster than anyone expected, and most teams are only scratching the surface. In this episode of Prose + Comms: Engagement, Unplugged, we break through the hype to explore
Storytelling has become one of marketing’s favorite buzzwords, but has it lost its meaning? In this episode of Prose + Comms: Engagement, Unplugged, Brian and Laura unpack the evolution of storytelling in modern marketin
Think you’re not in sales? Think again. On this episode of Prose and Comms: Engagement, Unplugged, hosts Laura Smith and Brian Rowley explore how almost everyone sells in some way, often without realizing it. Sales minds
Marketing today is about connection, and personal branding is at the heart of it. On this episode of Prose + Comms: Engagement, Unplugged, Brian and Laura are joined by personal branding expert Kait LeDonne to explore ho
Influencer marketing is about more than follower counts. It’s about authenticity, strategy, and results. In this episode, Laura and Brian sit down with influencer marketing expert Joelle Moroney to explore how top brands
Can creativity and process really coexist, or are they destined to clash? In this episode of Prose + Comms: Engagement, Unplugged, Brian Rowley and Laura Smith explore one of marketing’s biggest challenges: building a cu
Marketers today must navigate the constant tension between data-driven strategies and gut-driven intuition. This episode explores how to enhance customer experience through the balance of data insights and human empathy.
More tech, less impact? Explore why bigger stacks can mean weaker customer experience, and how to bring the focus back to results. Is your marketing technology helping you deliver a better customer experience, or quietly
Sarah Moss
1 appearance on this show
Laura Smith
MPP for Thornhill and Parliamentary Assistant to the Minister of Municipal Affairs and Housing · Vaughan International Film Festival
3 appearances on this show
Norman Guadagno
fractional CMO and marketing leader · Mimecast
1 appearance on this show
Gary Schwartz
Chief of Thoracic Surgery · Baylor University Medical Center
1 appearance on this show
Brad Hintze
EVP of Global Customer Success & Marketing · Crestron
1 appearance on this show
Kait LeDonne
LinkedIn Top Voice and personal branding strategist
1 appearance on this show
Greg Kihlström
The Agile Brand
1 appearance on this show
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Prose + Comms: Engagement, Unplugged is hosted by Unknown Host. The show is categorised under Business (marketing) and has published 28 episodes.
Prose + Comms: Engagement, Unplugged has published 28 episodes.
Prose + Comms: Engagement, Unplugged regularly covers Business, Marketing, Technology. It sits in the Business category, with a marketing focus.
Prose + Comms: Engagement, Unplugged is accessible for guests with genuine business expertise. A personalised, episode-aware pitch will still outperform a generic one every time.
Prose + Comms: Engagement, Unplugged hasn't explicitly signalled guest openness in recent episodes. That doesn't rule out pitching. your hook just needs to be especially compelling and relevant to their recent content.
Episodes of Prose + Comms: Engagement, Unplugged average 35 minutes. a focused format where a clear narrative arc and tight preparation matter most.
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