Process Mining Café

Vinicius, Rudi, and Anne talk about the common challenges and best practices for process mining. They discuss the importance and unimportance of data quality, data privacy, process mining methodologies, and domain...

When you import your data set, you first have to look around and get an overview about your process. Where does it start and where does it end? Can you recognize the expected process? Is there a lot or little variation...

Some preprocessing tasks can be easily done in Disco. Others require the use of data transformation tools. Xixi has classified the common preprocessing tasks for process mining into six categories: Enriching...

Many companies use or plan to use automation techniques to reduce manual labor. But which parts of a process can be automated, and which parts should be better kept human? Erik and Lloyd share how they use Disco to...

Auditors have different goals than process improvement teams. For example, internal auditors verify the efficiency of the process and whether it is under control. They analyze the segregation of duties, variants, and...

We review what we learned at Process Mining Camp 2024. At camp, we immersed ourselves for two intense days of exchanging knowledge with our fellow process miners. Bhawana was a first-time attendee, and Lieven was a...

Variants are sequences of activities, and they are their own dimension in process mining. They complement the process map by providing a scenario-based view of the process. Looking at the variants can give you many...

Finding your way to your business case as a process miner is a bit of a chicken-and-egg problem: You first have to do the analysis to determine the improvement potential. Rudi and Anne recommend keeping it simple, and...

Andrea and Daniel discover process flows for the bus lines in Montevideo using open data from the city. They then export the XML process maps from Disco to display the discovered processes in the spatial city map. We...

There is a lot of variability in Human Resources (HR) processes. This is only natural as people are different! And there is different legislation in different countries, different types of benefits, etc. We show two...

Hugo walks us through the analysis of the complaints process at the Dutch health insurance provider VGZ. As the data analyst, Hugo could use process mining to bring a fact-based view of the process to the subject matter...

In Activity-Based Costing, indirect costs such as salaries and utilities are tied back to products and services. If you combine Activity-Based Costing with with process mining, then you can allocate costs to activities...

What do you do if you want to do process mining but you don’t have any data? Tobias found an elegant solution: He created a system that allows employees to collect data about process executions in a lightweight and...

The data you find in information systems was not created for process mining purposes. So, often, you need to shape the data to make it suitable. Furthermore, different analysis questions may require particular views on...

Rudi and Anne talk about what it takes to make a good project plan. We first discuss the criteria for selecting a process for your process mining initiative and then go through the five ingredients of your project plan...