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Hosted by Unknown Host · 🇺🇸 US · EN-US · 317 episodes
Established thought leaders with verified media credentials.
Learn from Leaders (Chick-fil-a, The Ritz-Carlton, Crumbl Cookies, Zappos, Google, and Disney), best-selling authors (Matt Dixon, Laura Gassner Otting, Kindra Hall, Joey Coleman), and other fascinating people like Hostage Negotiators, Authors, Scientists, TEDX Speakers, and Researchers.Each episode features topics like Customer Experience, Employee Experience, Customer Journey, Customer Service, Employee Experience, Contact Center, Culture, Personalization, Storytelling, and more. The host of this podcast, Nick Glimsdahl uncovers insights and ideas that you can apply today.
Unknown Host hosts Press 1 For Nick, a business show with 317 episodes published.
![NEW BOOK: The Heart of Service [Overview] episode artwork](https://d3t3ozftmdmh3i.cloudfront.net/staging/podcast_uploaded_episode/39339490/39339490-1755285494837-cb1acf6aa9aaf.jpg)
The Heart of Service isn’t just another business book—it’s a playbook for leaders who want AI to strengthen, not replace, human connection. Through the story of Chloe Chen, a contact center leader facing rising volumes,
On this episode of Press 1 For Nick, host Nick Glimsdahl sits down with Brandon Knight, Head of CX Ecosystem at Zoom, for a candid and insightful conversation about the future of customer experience and the powerful role
Welcome to another episode of Press 1 For Nick! We have the pleasure of having Jessica Austin Barker, the Chief Digital and Client Experience Officer at TIAA, a century-old financial services company dedicated to helping
Welcome to another episode of Press 1 For Nick! In today's episode, our special guest, David Avrin—renowned speaker, consultant, and author, talks about the complexities of crafting predictable customer journeys and the
Welcome to another episode of Press 1 For Nick! Today, we have an interesting conversation with the banking maestro himself, Anton de Wet, Chief Client Officer at Ned Bank Retail and Business Banking. With a career that
Welcome to another episode of Press 1 For Nick! Today we have a treat for our listeners as we dive into the world of customer experience and strategy with Chris Hood, the mastermind business strategist and a recognized c
Welcome back to another episode of "Press 1 For Nick"! In today's episode, we have the pleasure of having a special guest, Dr. Michael Gervais, Founder of Finding Mastery.Dr. Mike is a world-renowned psychologist and aut
J.J. Peterson - StoryBrand Chief of Teaching and Facilitation at StoryBrand and Co-Author of the Book, Marketing Made Simple [Marketing] ABOUT NICK GLIMSDAHL Subscribe to my bi-weekly newsletter Find me on Twitter Find m
![Servant Leadership and Tribal Engagement with Garry Ridge [Servant Leadership] episode artwork](https://d3t3ozftmdmh3i.cloudfront.net/staging/podcast_uploaded_episode/39339490/39339490-1701463977536-3adbeff23aca7.jpg)
Overview: In this episode, Garry Ridge discusses the importance of servant leadership and tribal engagement in achieving success. He talks about the attributes of tribalism, such as learning and teaching, belonging, valu
In today's episode, we have the pleasure of having a special guest, Geralyn Gaines, Guest Experience Immersion Manager at Ford Motor Company.Join us on this episode of the Press One podcast as we speak with Geraldine Gai
Episode Highlights: In today's episode, we have the pleasure of having a special guest, Elizabeth Dixon, President and CEO of Trilith Foundation.Join us as we dive into the importance of understanding and living out one'
In this captivating podcast episode, we embark on a journey of leadership, empathy, and building extraordinary company culture with none other than Claude Silver, the Chief Heart Officer at VaynerMedia. Discover the art
[00:01:54] Debilitating stutter is awesome, vulnerable, admirable. [00:03:28] Podcast with huge audience releases book. [00:08:30] Podcast host picks interesting guests, book transforms mindset. [00:10:10] Extrovert: cha
![Name, Image, and Likeness at The Ohio State University by Gene Smith, Senior Vice President and Athletic Director for The Ohio State University [Athlete Experience] episode artwork](https://images.transistor.fm/file/transistor/images/episode/1558466/full_1697913787-artwork.jpg)
Gene Smith serves as Senior Vice President and Athletic Director for The Ohio State University. Smith is a former student-athlete and coach who has earned a reputation for advocating for student-athletes and increasing t
![Removing Customer "Rocks": Uncovering Challenges and Effortless Solutions [Customer Effort] episode artwork](https://images.transistor.fm/file/transistor/images/episode/1546764/full_1697312565-artwork.jpg)
Episode Highlights: In this episode, we sit down with the brilliant Sean Albertson, the author of the highly acclaimed book on customer experience and operational metrics, "Rocks." Sean Albertson takes us on a journey to
![Balancing Workload and Prioritizing Tasks: Insights from a Golf Industry Professional [Golf Experience] episode artwork](https://d3t3ozftmdmh3i.cloudfront.net/staging/podcast_uploaded_episode/39339490/bcb419eb8bbdcec2.jpeg)
Episode Highlights: In this episode, Michael Tingey will be sharing his insights and experiences in the golf industry. He began his journey in the golf industry while still in college. Working as a sales associate at Uin
![Balancing Workload and Prioritizing Tasks: Insights from a Golf Industry Professional [Golf Experience] episode artwork](https://images.transistor.fm/file/transistor/images/episode/1542315/full_1697028301-artwork.jpg)
In this episode, Michael Tingey will be sharing his insights and experiences in the golf industry. He began his journey in the golf industry while still in college. Working as a sales associate at Uinta Golf in Utah, he
![Elevating Your Workforce: Unraveling the Employee Experience with Joey Coleman [Employee Experience] episode artwork](https://d3t3ozftmdmh3i.cloudfront.net/staging/podcast_uploaded_episode/39339490/bf3be66e4d79f95a.jpeg)
Join us for a captivating discussion on employee experience, including 'The First 100 Days' framework, unique employee benefits, and mastering the art of balancing engagement and care. Tune in to unlock your organization
![Mastering Video Content Creation: Tips and Strategies to Connect with Your Target Audience, with Alex Sheridan [Video Experience] episode artwork](https://d3t3ozftmdmh3i.cloudfront.net/staging/podcast_uploaded_episode/39339490/1e139238e34383db.jpeg)
Episode Highlights: Alex Sheridan, Founder of Impaxs, a marketing company that helps B2B companies build world-class brands, and attract clients through video content. He is an expert in strategy training and coaching fo
![🍔 Crave-Worthy Burgers and Consistent Guest Experiences: The Secrets to Bobby's Burgers' Success. With Anne Pritz, CMO. [Guest Experience] episode artwork](https://d3t3ozftmdmh3i.cloudfront.net/staging/podcast_uploaded_episode/39339490/eb6e3751ac6c55a3.jpeg)
Anne Pritz, a former aspiring veterinarian, had her career aspirations change to focus on the food industry. Anne's career path has since been dedicated to working with various food brands, both domestically and internat
David Avrin
author of Ridiculously Easy to Do Business With
1 appearance on this show
Chris Hood
AI strategist, author, keynote speaker, former Google leader · Google
1 appearance on this show
Dr. Michael Gervais
high-performance psychologist · Finding Mastery
1 appearance on this show
Garry Ridge
former WD-40 Company CEO, bestselling author of Any Dumbass Can Do It · WD-40 Company
1 appearance on this show
Elizabeth Dixon
President and CEO · Trilith Foundation
1 appearance on this show
Claude Silver
Author of Be Yourself at Work · VaynerMedia
2 appearances on this show
Scott Jeffrey Miller
Author of Career on Course: 10 Strategies to Take Your Career from Accidental to Intentional
1 appearance on this show
Gene Smith
Professor of history and Director of the Center for Texas Studies at TCU · The Ohio State University
1 appearance on this show
Alex Sheridan
The Video Content Expert · Impaxs
1 appearance on this show
Horst Schulze
Legendary Founder of the Ritz Carlton · The Ritz-Carlton Hotel Company
1 appearance on this show
Jason Cutter
CEO of Cutter Consulting Group · Cutter Consulting Group
1 appearance on this show
Jeff Dudan
CEO and founder of Home Front Brands · Homefront Brands
1 appearance on this show
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Press 1 For Nick is hosted by Unknown Host. The show is categorised under business and has published 317 episodes.
Press 1 For Nick has published 317 episodes.
Press 1 For Nick regularly covers business. It sits in the business category.
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Episodes of Press 1 For Nick average 35 minutes. a focused format where a clear narrative arc and tight preparation matter most.
Our data rates Press 1 For Nick's guest bar at 80/100 (Premium tier). Established thought leaders with verified media credentials. Sign in to PitchCentric to see how your own Pod Score compares against this show.
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