Peter Lohmann's Podcast

Helping Property Managers Streamline & Grow Their BusinessesPeter Lohmann shares candid interviews and actionable insights from top operators, entrepreneurs, and industry experts in property management. Whether you're managing 100 doors or 10,000, this is your playbook for building a smarter, more scalable property management business.

Peter Lohmann's Podcast is a business podcast hosted by Peter Lohmann, with 135 episodes on record and a Required Pod Score of 80.

Peter Lohmann hosts Peter Lohmann's Podcast, a business show with 135 episodes published.

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  Episode #1

  NARPM's Next Chapter: Money, Politics, and AI with Tracy Streich

  Oct 1, 20261h 3mS7

  Chew on this: Property managers estimated 36% of their clients would switch to self-management if AI made it easier. Owners said 79% would ditch their PM if AI made it easier. Tracy Streich previewed those stats as part of the new AppFolio/NARPM research. Tracy owns Renters Place in Tulsa, serves as NARPM's treasurer, and is president-elect for 2027, so we spent most of the hour on what's changing inside NARPM. 01:09 - Welcoming Tracy back to the show 02:37 - The state of NARPM 07:18 - NARPM National’s venue next year 08:02 - Working with MCI 10:43 - NARPM’s financial status 14:04 - Is NARPM a non-profit? 14:49 - Season 7 Presenting Partner - AppFolio 16:00 - What should NARPM do with all this cash? 20:50 - Overturning laws and case laws 29:07 - Tracy on his management company 35:26 - Sponsor - Haven AI 36:54 - AI 40:26 - Tracy’s plans as the incoming NARPM President 45:26 - What should NARPM do to grow? 53:31 - NARPM’s Political Advocacy Work 01:01:35 - Closing thoughts We get into the move from OMG to MCI after roughly 20 years, the Executive Director search (I'm on the task force), a Home Depot program that paid NARPM just under $300K last quarter, and what NARPM's lobbying actually costs. Then I get on my soapbox. NARPM has millions in the bank, and I think some of it should fund legal fights against unconstitutional local landlord laws. Tracy's reply: send the board a proposal. Connect with Tracy Renters Place NARPM ____ Resources for Property Managers & Real Estate Entrepreneurs: - Crane – Private PM Owner Community → Join a private network of property management owners and operators: https://joincrane.co/ - Free Weekly Newsletter → Property management insights, strategies, and industry updates direct to your inbox: https://peter.beehiiv.com/subscribe - RL Property Management → Learn more about Peter's company and services in Columbus, Ohio: https://rlpmg.com/ __ Disclaimer: The content of this podcast is for informational purposes only and does not constitute professional advice. I may have consulting agreements with, or financial interests in, companies mentioned in this podcast (more info here: https://www.peterlohmann.com/financial-interest-disclosure). Additionally, some of the links included may be affiliate links, meaning I may earn a commission if you purchase through these links. Always perform your own due diligence before making any financial or business decisions.

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  Episode #23

  Zero Marketing, 700 Doors in 2 Years with Doug Moe

  Sep 17, 20261h 4mS6

  How do you grow to 700 doors in two years with zero marketing spend and no BDM? Doug Moe, owner of Touchstone Property Management in Portland, did exactly that, and the real cost, he says, wasn't marketing. It was his own time. 00:00 - Intro​​ 01:00 - Doug’s Growth story 08:11 - The Sales and Onboarding Process 12:16 - Declining doors 14:00 - Sponsor - Haven AI https://www.usehaven.ai/peter-lohmann 15:30 - Sharing Talking Points with Crane members 17:22 - Rent expectations 21:50 - Getting to 700 doors in 2 years 31:11 - Sponsor - Enterprise Bank & Trust https://www.enterprisebank.com/business/property-management 32:36 - Fixing bottlenecks 38:22 - Churn 42:34 - Doug’s tech stack 48:26 - Prospect meetings 53:46 - Doug’s AI use 55:57 - Commercial management 59:49 - Doug’s experience with Crane 01:03:10 - Get in touch with Doug We dig into his onboarding call (sometimes 2.5 hours) that happens before the PMA is even signed, a screening process that's led him to turn away 50 to 100 doors' worth of owners who weren't a fit. We also cover his commercial management approach, why he still uses old-school lockboxes after a decade of remote showings, and how he's using Claude with a shared team workspace for SOPs, scorecards, and CAM reconciliations. Doug also explains why a waiting list cost him more clients than it won him, and what a Crane mastermind changed for him outside the business. Doug on LinkedIn: https://www.linkedin.com/in/doug-moe-7a556542/ Touchstone Property Management: https://touchstonepdx.com/ Resources for Property Managers & Real Estate Entrepreneurs:- Crane – Private PM Owner Community → Join a private network of property management owners and operators: https://joincrane.co/- Free Weekly Newsletter → Property management insights, strategies, and industry updates direct to your inbox: https://peter.beehiiv.com/subscribe- RL Property Management → Learn more about Peter's company and services in Columbus, Ohio: https://rlpmg.com/__Disclaimer: The content of this podcast is for informational purposes only and does not constitute professional advice. I may have consulting agreements with, or financial interests in, companies mentioned in this podcast (more info here: https://www.peterlohmann.com/financial-interest-disclosure). Additionally, some of the links included may be affiliate links, meaning I may earn a commission if you purchase through these links. Always perform your own due diligence before making any financial or business decisions.

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  Episode #22

  Inside Rentvine's Bet on Open Data with CEO, Dave Borden

  Sep 10, 202654 minS6

  What happens when a software company decides to make less money from its own customers? Dave Borden, CEO of RentVine, joins me to unpack how a decade-old bet on an open API is paying off in the AI era. 00:00 - Intro 01:36 - Rentvine's growth and door count 03:41 - Why Rentvine's API matters for AI 08:11 - New AI agents and maintenance automation 09:39 - MCP beta and security concerns 12:16 - Pricing strategy for AI features 13:49 - Revenue philosophy and transactional income 17:45 - Communication tools and unified inbox 22:42 - Accounting automation and AI agents 26:48 - Strategic acquisitions and growth tools 28:57 - Marketing channels driving Rentvine's growth 34:42 - Scaling customer service at high growth 38:08 - Key metrics and forecasting 40:32 - Banking relationships and AI disruption 45:39 - TurboTenant and the self-managing landlord market RentVine was also a title sponsor of this year's PM Trends Report, and the timing tracks: the data shows 74% of landlords are now comfortable with AI handling day-to-day PM tasks - exactly the bet RentVine made on open access years before anyone else did. Download the PM Trends Report: https://pmtrends.com/ We get into RentVine's new maintenance agents, why their MCP is still in beta, and Dave's philosophy on charging for AI features versus building revenue through transactional products instead of raising subscription prices. We also cover the accounting agents on RentVine's roadmap, how PMW is driving outsized unit growth for their customers, and what TurboTenant's move into the self-managing landlord market means for the rest of us. Learn more and connect with Dave here: Dave on LinkedIn Rentvine __ Resources for Property Managers & Real Estate Entrepreneurs: - Crane – Private PM Owner Community → Join a private network of property management owners and operators: https://joincrane.co/ - Free Weekly Newsletter → Property management insights, strategies, and industry updates direct to your inbox: https://peter.beehiiv.com/subscribe - RL Property Management → Learn more about Peter's company and services in Columbus, Ohio: https://rlpmg.com/ __ Disclaimer: The content of this podcast is for informational purposes only and does not constitute professional advice. I may have consulting agreements with, or financial interests in, companies mentioned in this podcast (more info here: https://www.peterlohmann.com/financial-interest-disclosure). Additionally, some of the links included may be affiliate links, meaning I may earn a commission if you purchase through these links. Always perform your own due diligence before making any financial or business decisions.

  ListenShow Notes
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  Episode #21

  AI-Powered Tenants Are Now Suing PMs (Seriously) with Adam Willis

  Sep 3, 20261h 7mS6

  What happens when a tenant runs their lawsuit through ChatGPT? Adam Willis, CEO of Nestwell Property Management, is finding out. His team is now fielding a wave of AI-generated small claims filings and fair housing complaints, with tenants representing themselves in court. 02:40 - Using Self Help Portals 11:05 - Shared inbox & Ticketing 14:41 - Sponsor - Enterprise Bank & Trust 16:05 - Adam’s in-house Real Estate Brokerage 22:42 - Maintenance 28:19 - Fractional Executives 32:30 - Finding talent 34:05 - Sponsor - Haven AI 35:34 - Creative compensation Plans 47:38 - AI empowered tenants 56:19 - What Peter is working on right now 59:07 - Where are owner/operators susceptible to disruption? 01:04:42 - Big Win opportunities Adam's back for a rare repeat episode. We cover his shift from static self-help portals to a unified, Delta-style communication experience, why Nestwell runs its own real estate brokerage under one brand, and how a resurrected in-house GC company now handles turns in-house. We also get into fractional executives, a comp plan he's since walked back, and where he thinks property management is most exposed to AI-driven disruption. If you're rethinking your comms stack, your comp plan, or curious how another operator is handling AI on both sides of the business, this one's worth a watch. Learn more and connect with Adam here: Adam on LinkedIn Nestwell PM __ Resources for Property Managers & Real Estate Entrepreneurs: - Crane – Private PM Owner Community → Join a private network of property management owners and operators: https://joincrane.co/ - Free Weekly Newsletter → Property management insights, strategies, and industry updates direct to your inbox: https://peter.beehiiv.com/subscribe - RL Property Management → Learn more about Peter's company and services in Columbus, Ohio: https://rlpmg.com/ __ Disclaimer: The content of this podcast is for informational purposes only and does not constitute professional advice. I may have consulting agreements with, or financial interests in, companies mentioned in this podcast (more info here: https://www.peterlohmann.com/financial-interest-disclosure). Additionally, some of the links included may be affiliate links, meaning I may earn a commission if you purchase through these links. Always perform your own due diligence before making any financial or business decisions.

  ListenShow Notes
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  Episode #20

  How TurboTenant Got to 1 Million Landlord Users with CEO, Seamus Nally

  Aug 20, 202658 minS6

  BREAKING: Around the time this episode goes live, TurboTenant announced its acquisition of TenantCloud, one of the direct competitors mentioned in this episode. TenantCloud CEO Mark DeHaan called it building "the platform that will help define the next generation of property management." Read more here. TurboTenant has over a million landlords on its platform, and property managers barely register on their radar. Why? Because they went all-in on the self-managing landlord instead of trying to serve everyone. I sat down with CEO Seamus Nally to find out how they got here. 02:54 - Getting a million landlords on TurboTenant 09:39 - Handling Zillow 13:14 - The source of tension stemming from control between owners and PMs 15:59 - Sponsor - Haven AI 17:28 - How TurboTenant makes money 23:49 - Competitors 25:56 - The Autopilot product 32:00 - Leaving money on the table 33:21 - Sponsor - Enterprise Bank & Trust 34:46 - The cost of Autopilot as a service 36:47 - Acquiring a competitor 42:57 - Navigating the boots-on-the-ground services 44:36 - TurboTenant’s financial structure and growth goals 52:40 - APIs and MCPs 57:09 - Follow along with Seamus We get into why TurboTenant's core product stays free, how they actually make money, and why 40% of new signups are still undecided about hiring a property manager — some with a signed lease already in hand. Seamus also breaks down Autopilot, their new managed-services product that puts them in a lane a lot like ours. Learn more and connect with Seamus here: Seamus on LinkedIn TurboTenant ____ Resources for Property Managers & Real Estate Entrepreneurs • Crane – Private PM Owner Community → Join a private network of property management owners and operators: https://joincrane.co/ • Free Weekly Newsletter → Property management insights, strategies, and industry updates direct to your inbox: https://peter.beehiiv.com/subscribe • RL Property Management → Learn more about Peter’s company and services in Columbus, Ohio: https://rlpmg.com/ Disclaimer: The content of this podcast is for informational purposes only and does not constitute professional advice. I may have consulting agreements with, or financial interests in, companies mentioned in this podcast (more info here: https://www.peterlohmann.com/financial-interest-disclosure ). Additionally, some of the links included may be affiliate links, meaning I may earn a commission if you purchase through these links. Always perform your own due diligence before making any financial or business decisions.

  ListenShow Notes

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