
Persephone Says
How to Own a Mistake and Keep the Client
Every business owner and employee eventually faces it: a project that isn't landing, a frustrated client, or a boss you've let down. Today I unpack what to do when something goes wrong, because making mistakes is human and the rebound is what really counts. We cover: - Why accountability starts with naming the elephant in the room - Why you should stop hiding behind Slack and just pick up the phone - How to hear someone's frustration without getting defensive Let me know if you like these quickie episodes in the comments. This is a Media Socialites Production.

