Payment Pulse

Your customers are telling you what they want. But are theirfeature requests pointing you toward the right problem? In this episode of Payment Pulse, Shannon and Michelle sharehow SaaS platforms can separate a...

AI is reshaping product strategy, organizational structures, customer workflows, and the way founders think about long-term enterprise value. Daniel Burton, VP of Payments at Xplor Pay, is joined by Mark Passifione, SVP...

Customers have more ways to pay than ever, from contactless cards and mobile wallets to online checkout, self-service kiosks, and payment links sent by text or email. As these options become part of everyday life...

Launching embedded payments involves much more than completing a technical integration. It requires cross-functional alignment, thoughtful planning, customer education, and a long-term strategy for driving adoption. In...

Making a sale is important, but that revenue cannot support your business until it reaches your bank account. In this episode of The Payment Pulse, Noelle and Joe explain how payment funding affects business cash flow...

Should your software company become a payment facilitator?Move beyond a referral model? Gain more control over its payments program? These are important questions, but they may not be the bestplace to start. In this...

Launching embedded payments is a major milestone, but it’s not the finish line. Shannon and Michelle discuss why some payments programs continue growing while others plateau after a strong launch. They discuss why...

Chargebacks can be frustrating for businesses, but they become much easier to manage when you understand how they work. In this episode of Payment Pulse , Noelle and Joe explain what chargebacks are, why they happen...

Embedded payments are increasingly becoming part of investor diligence and broader conversations around growth, monetization, retention, and enterprise value. In this episode of Payment Pulse , Shannon and Michelle...

Getting leadership buy-in for embedded payments takes more than a revenue projection. Shannon and Michelle discuss how software companies can build a stronger business case for embedded payments by connecting the...

Choosing a payments partner is one of the most important decisions a business owner can make- and it goes far beyond asking, “What’s your rate?” Noelle and Joe discuss what merchants should consider when evaluating a...

Virtual cards are part of a bigger shift in how businesses manage spend, payouts, and financial workflows. In this episode, Shannon and Michelle discuss how virtual cards are changing B2B payments by giving businesses...

Payment processing fees are a regular part of doing business, but there are programs that can help make those costs more manageable. In this episode, Noelle and Joe discuss cost savings programs that can help businesses...

What happens when AI doesn’t just recommend purchases- but actually makes them? In this episode, we break down agentic commerce: a shift where systems, not people, trigger and complete transactions. Instead of...

Most SaaS platforms treat payments like a one-time decision. Pick a model. Launch it. Move on. But that approach can quietly limit your growth. In this episode of Payment Pulse, Shannon and Michelle break down why...