Hosted by Sarah Wilson and Penny Cook · 🇺🇸 US · EN · 17 episodes
Established thought leaders with verified media credentials.
We’re two fractional COOs who have spent our careers inside growing, complex businesses helping founders and leadership teams turn strategy into execution. While we share the same seat, we bring very different operating lenses, including different instincts, backgrounds, and approaches to solving the same problems. Alongside candid conversations between the two of us, we interview operations leaders, founders, and practitioners who live in the execution layer of business. This is a space for thoughtful, real-world discussions about how the work gets done right.
Sarah Wilson and Penny Cook hosts Operating on PURPOSE, a business show with 17 episodes published.
The conversation explores the essential prerequisites for leveraging AI in business operations. It emphasizes the importance of providing context to AI, using AI for high-leverage tasks, and maintaining human oversight i
The conversation explores the concept of a 'try harder' culture and its impact on organizations. It delves into the identification of this culture, reframing errors as system signals, and designing operations at the righ
The conversation explores the transition from managing individual contributors to managing managers, highlighting the challenges, one-on-one check-ins, cultural check-ins, and performance check-ins as key aspects of effe
The conversation delves into the connection between culture and performance, emphasizing the importance of teaching the number before chasing the number, making recognition bigger than the reward, and building a rhythm f
The conversation highlights the critical role of project sponsorship and the impact it has on project success. It emphasizes the need for sponsors to define and protect the project mission, know when to step in and when
Penny Cook and Sarah Wilson, fractional COOs, share insights into their backgrounds, philosophies, and operational superpowers. They also reveal surprising facts about themselves and discuss their childhood business expe
The conversation explores the limitations of annual surveys and the need for real-time feedback. It delves into the implementation of pulse surveys and the utilization of AI for feedback analysis, emphasizing the importa
The conversation explores the challenge of using metrics effectively in decision-making, emphasizing the importance of choosing the right metrics, understanding lagging and leading indicators, setting thresholds for metr
The conversation explores the challenges of the accountability conversation in businesses and provides practical moves to address the root cause of accountability issues. It emphasizes the systemic nature of accountabili
The conversation provides insights on navigating the AI landscape, asking the right questions, understanding AI training and industry relevance, evaluating fit with workflows, managing the pressure to adopt AI, evaluatin
The conversation explores the challenges of managing change in business and provides actionable steps to effectively manage change. It emphasizes the importance of communication, identifying change champions, and empower
The conversation explores the challenges of managing vendor relationships and provides actionable advice on evaluating, negotiating, and measuring vendor success. It emphasizes the importance of intentional and purposefu
The conversation explores the importance of data visibility and the challenges of balancing data with execution in organizations. It delves into the data trap, the limitations of dashboards, and the significance of opera
The conversation delves into the operational blind spots that quietly erode margin in growing companies. It explores hidden complexity, decisions made without the right data, and misalignment between teams as key themes
The conversation explores the importance of building leadership courage and the framework for having difficult conversations. It also emphasizes the significance of timely and respectful conversations in a leadership rol
The conversation delves into diagnosing organizational challenges while asking, is this busy or productive? It explores the signs of recurring problems and firefighting, providing insights into addressing these issues ef
The conversation explores the impact of AI on operations and the importance of preparing teams emotionally for AI integration. It delves into the significance of documenting processes, understanding roles and responsibil
In this conversation, Sarah Wilson and Penny Cook discuss the key factors that help put business operations in order as a business scales. They emphasize the importance of setting clear goals and execution plans, effecti
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Operating on PURPOSE is hosted by Sarah Wilson and Penny Cook. The show is categorised under business and has published 17 episodes.
Operating on PURPOSE has published 17 episodes.
Operating on PURPOSE regularly covers business. It sits in the business category.
Operating on PURPOSE is accessible for guests with genuine business expertise. A personalised, episode-aware pitch will still outperform a generic one every time.
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Episodes of Operating on PURPOSE average 14 minutes. a focused format where a clear narrative arc and tight preparation matter most.
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