The Not Fragile Podcast with Sabrina Jones is the go-to show for powerhouse women in the home service industry who are ready to level up in business and in life. From multi-million-dollar founders to women just starting their journey, this podcast delivers real talk on scaling, leadership, mindset, culture, and the wins and struggles that come with building a business in a male-dominated space.Hosted by Sabrina Jones, a successful entrepreneur who built multi-million-dollar moving, storage, and cleaning companies, Not Fragile is about more than strategies and systems, it’s about resilience, confidence, and creating businesses that make an impact.Whether you need inspiration, tactical tips, or just to hear from other women who get it, this podcast will help you move boundaries, move mindsets, and move industries. Because here, we don’t just play the game, we are the game.
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80/100
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NOT FRAGILE PODCAST is a business podcast hosted by Sabrina Jones, with 101 episodes on record and a Required Pod Score of 80. PitchCentric scores this show on Booking Probability, Listen Score, and live audience signals refreshed every 24 hours.
About the host
Sabrina Jones hosts NOT FRAGILE PODCAST, a business show with 101 episodes published.
Our AI reads these to draft pitches. Use them as grounding for a pitch that cites a real guest and a specific topic.
Episode #103
The Four Metrics Every Home Service Business Must Track
Aug 20, 202622 minS1
Sabrina flies solo this episode to break down the four numbers every home service business owner should actually be tracking — and why she believes most owners are drowning in far too many metrics that don't matter... What you'll learn in today's episode -The ancient Chinese philosophy about an empty cup that changed how Sabrina thinks about tracking numbers... -The three words a 35-year cleaning company owner told her that she says every business owner should write down... -The 51% gap between booked and closed revenue that Sabrina didn't discover until it was almost too late... -The " bad lead " mistake that was making her closing rate look worse than it actually was... -A simple formula for figuring out your average ticket value - and the add-on services Sabrina uses to push hers higher... -The gross profit margin benchmark Sabrina refuses to fall below in either of her two companies... -Why Sabrina Said No to a cleaning technician's request for something as small as an email address... Get the FREE 5 Million Founders Formula — notfragilepodcast.com
Sabrina talks with Michelle Myers, founder of Pink Callers, a remote customer service company built specifically for the trades, about outsourcing the one department most business owners struggle to hand off... What you'll learn in today's episode - The Hidden and D ecades-Old office term that created the name "Pink Callers" ... - Why she deliberately built her company around one specific piece of software instead of trying to serve every trade ... - The "Climbing Mount Everest" analogy for how far a trades business should actually go with AI in customer service... - The unexpected upbringing that shaped her entire approach to handling difficult customers ... - A blunt ultimatum from her own business coach that had nothing to do with business at all... - A Four-Stage Framework for scaling " any business" , and the stage she says most owners get stuck bouncing in and out of... - The Tall Tail Signs for when a trades business is actually ready to outsource its customer service... --- *Connect with Michelle: pinkcallers.com * Get the FREE 5 Million Founders Formula — notfragilepodcast.com *
Sabrina tackles the one task every owner dreads: writing SOPs!!!! This solo episode breaks down a simple record-once method for getting your systems out of your head without losing a weekend to it... What you'll learn in today's episode - The one-sentence rule that turns documenting your business from a dreaded project into something you can actually finish ... - A simple tool most people already have access to that turns a five-minute video into a polished, step-by-step process document almost automatically... - The real story of a home service owner whose unusual professional background gave her a head start on the "boring stuff" most owners avoid for years... - Two decision-making rules from that same owner that keep her from overcomplicating things before they actually need it... - Why she says the goal was never a perfect system — and what she believes actually beats "perfect" every time... - A simple folder structure for organizing every process in your business so nobody has to ask you how something gets done again ... --- Check out the free $5 Million Founders Formula — notfragilepodcast.com
The Tick Bite That Led To Millions Ft. Patti Beres
Aug 10, 202651 minS1
Sabrina talks with Patti Beres, owner of Be Green Pro, about building a 16-year lawn and landscape company rooted in something bigger than grass... What you'll learn in today's episode - How a walk down a small street on a frozen February afternoon led to a business she never planned to start... - The words her own kids said that turned "if only we had a lawn care company" into an actual company... - A tick bite on a family trip that sent her searching for an answer no ordinary insect spray could give... - An ingredient the ancient Egyptians used thousands of years ago that ended up in her own product line... - The one assumption people still make about her the moment they learn who owns the company... - A cash flow lesson from her earliest years in business that she says almost breaks every new owner... --- *Connect with Patty: begreen.pro or @begreenpro on Facebook and Instagram*
The Weekly Rhythm That Replaces 40 Hours of Decisions
Aug 6, 202615 minS1
In this episode Sabrina solves problem every owner feels but rarely names... And why becoming the "CDO" of your business is slowly killing you and your company... What You'll Learn In Todays Episode - The real reason you're exhausted isn't a lack of discipline — it's how many times a day you're re-making the same kind of decision - A weekly meeting format one owner uses to run 3 locations and 1 40 employees without ever losing the pulse of the business - The unexpected , personal story about two siblings raised in the same house who ended up on completely opposite paths — and why she brings it up here - A three-day, 30-minutes-a-day rhythm that replaces constant "quick questions" in the hallway with actual control of your week - The specific meeting structure that turns " whose fault is this" into " how do we actually fix it" or never have the problem to start with...
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