The NN/G UX Podcast is a podcast on user experience research, design, strategy, and professions, hosted by Senior User Experience Specialist Therese Fessenden. Join us every month as she interviews industry experts, covering common questions, hot takes on pressing UX topics, and tips for building truly great user experiences. For free UX resources, references, and information on UX Certification opportunities, go to: www.nngroup.com
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Contact path
Verified email
Booking probability
46%
Guest openness
Selective
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Signup to Generate a PitchThe NN/G UX Podcast is a podcast on user experience research, design, strategy, and professions, hosted by Senior User Experience Specialist Therese Fessenden. Join us every month as she interviews industry experts, covering common questions, hot takes on pressing UX topics, and tips for building truly great user experiences.
Recent episodes include "Specs Are The New Source Code (feat. Thomas Watkins, NN/G Guest Instructor)" (19 October 2026, 41 minutes), "Stop Wasting Research (feat. Jake Burghardt & Laura Klein)" (16 September 2026, 29 minutes), and "Rejected to Hired: Surviving the UX Job Hunt" (12 August 2026, 36 minutes).
NN/G UX Podcast publishes roughly monthly, with episodes averaging 42 minutes.
Booking probability for NN/G UX Podcast is 46%, and the host is rated Selective on guests. NN/G UX Podcast requires a Pod Score of 80 or higher. NN/G UX Podcast's contact route on record: verified email.
The strongest fits for NN/G UX Podcast are Design Services and IT Services & Software Development. NN/G UX Podcast has a technology audience.
NN/G UX Podcast is a technology show.
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Episode #65
AI has made building software easy. Deciding what to build is another story. When founders and product teams can vibe-code a working product in a weekend, where does design add value? In this episode, Therese Fessenden...
Episode #64
If you've ever wrapped up a great research study, delivered the readout, and then watched the insights vanish into a folder no one opens again, this one's for you. Laura Klein talks with Jake Burghardt, author of Stop...
Episode #63
Job searching has always been harder than it looks, and if you've been searching for a while without much traction, there's a good chance your strategy is working against you. Guest host Laura Klein sits down with Sarah...
Episode #62
OKRs are a popular choice to communicate team goals… but most teams do them wrong. In this episode, Laura Klein talks with Christina Wodtke, author of Radical Focus , about what actually makes objectives and key results...
Episode #61
Most UX practitioners have spent their careers fighting for the user — pushing back against dark patterns, advocating for quality, and insisting that making things better for people is also better for the business. Eric...
Episode #60
What does it actually mean to design conversationally? Not "add a chatbot" — but genuinely apply the principles of human conversation to the systems we build? In this episode, host Laura Klein sits down with Erika Hall...
Episode #59
Navigating the UX job market has always had its ups and downs, especially with AI reshaping the industry. In this episode, host Laura Klein sits down with Evan Sunwall, NN/G's Director of Self-Paced Training, to share...
Episode #58
If you work in UX, you’ve probably heard the terms lean, Agile, and MVP more times than you can count. But knowing the terms doesn’t mean knowing how to make them work. In this episode, Laura Klein, Principal Experience...
Episode #57
Therese Fessenden talks with design psychologist and product strategist Thomas Watkins (host of The Design Psychologist and Product-Led Growth Leaders ) about why understanding the human mind is still a true superpower...
Episode #56
As AI-powered tools flood the market promising quick evaluations and audits, the conversation zeroes in on a critical issue: the reliability of these tools. In this episode, co-hosts Therese Fessenden and NN/G VP Kate...
Episode #55
The interest in “customer insights” is higher than ever, and more people are interested in both research insights and carrying out research on their own. But, who’s making sure research is done well? Therese sits down...
Episode #54
In this episode, Therese interviews Jay Dutta—Global Head of UX at Deutsche Bank about how designing at scale isn’t just about reaching millions, but about preserving depth: of empathy, culture, and context. With a...
Episode #53
What does it really take to get hired in design today? In this episode, design recruiter and former product designer Hang Xu shares hard truths about what’s changed in hiring, why portfolios miss the mark, and how...
Episode #52
Who do we really mean when we say “the user”? And who gets left out? In this episode, Therese Fessenden chats with cultural anthropologists Mike Youngblood and Ben Chesluk, who are challenging overly narrow definitions...
Episode #51
What does it mean to design experiences in a world where pixels are no longer the focus? In this episode, service design thought-leader and author Erika Flowers shares her thoughts on how designers must evolve as AI...
Episode #50
AI can do more than it’s ever done… but there’s a lot of unfounded hype, especially when it comes to user research. When should you delegate tasks to AI? And when should you insist on keeping the human in the loop? In...
Episode #49
In this episode, Peter Merholz—co-founder of Adaptive Path and co-author of Org Design for Design Orgs —joins us to talk about what it really takes to build and scale effective design teams. We explore the systems...
Episode #48
UX practitioners often struggle with shifting requirements and increasing product complexity, making it difficult to design intuitive experiences. Object-Oriented UX (OOUX) offers a structured approach to simplify...
Episode #47
As AI continues to evolve, designers are increasingly finding themselves tasked with creating AI-powered experiences—often without prior experience in the space. In this episode, NN/g UX Specialist Caleb Sponheim...
Episode #46
As tech layoffs and budget cuts dominate the start of the year, UX teams are navigating a critical challenge: proving the value of research while doing more with less. In this episode, NN/g Director of Research Maria...
Recent guests on NN/G UX Podcast. Study who booked and why before you pitch.
creator of the Lean Startup method, founder of the Long-Term Stock Exchange, author of Incorruptible, Long-Term Stock Exchange
Principal Experience Specialist, Organic Authority
Founder & Principal UX Architect, 3Leaf Consulting
co-author of Org Design for Design Orgs, Adaptive Path
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