
Episode #226
Artur Kononov: AI Can Help Banking - But Customers Still Want a Person
Arturs Kononovs, Deputy Head of Sales at COLIBRIX ONE, discusses the company's focus on processing services, direct banking accounts, and the challenges faced by companies in the fintech industry. He emphasizes the importance of a human approach in onboarding and the need for a balance between AI and human interaction in the banking process. Takeaways Fintech companies face challenges in onboarding due to the lack of a human approach. The future of banking and payments requires a balance between AI and human interaction. Chapters 00:00 Company Overview and Focus 02:14 Challenges in Onboarding and AI 05:18 Modern Fintech Banking Solutions 06:23 Subscription Businesses and Payment Flow 07:17 Geographical Focus and Future of Banking 08:19 Combining AI and Human Approach 11:12 Priorities for the Future


