
Episode #19
Leadership Beyond Firefighting - with Lalitha Koya
Lalitha Koya has been a CFA volunteer firefighter for more than a decade. Ask him about it and he'll tell you about changing smoke alarm batteries for elderly residents, so nobody ends up falling off a ladder. That's the lesson he's carried into running technology. Prevention is better than a cure. Stay calm, follow the process, and know what you're actually trying to protect. Lalitha was CIO at the City of Darebin for four years, and at Moorabool Shire Council for four years before that. So we got into what the unglamorous work looks like in a council IT function, and why it matters even more now that AI has landed on everyone's desk. We cover: How becoming a dad got him into the CFA, and why his local brigade in Bacchus Marsh became a second family. Firefighting mode at work: the panic kicks in, and that's when the bad decisions get made. Getting the house in order. Data, cyber hygiene, architecture. The shiny big object gets the limelight and the basics get taken for granted. Moving from professional services into local government, where it's the public's money, so every investment has to stand up to scrutiny. What surprised him most about the public sector: how openly people share what worked and what didn't. A council runs close to 100 different services. Technology's job is to give the people delivering them more time to do it. The AI stocktake: around 500 staff already using it before there was any policy. Block it, and people will figure out a way. Awareness from the ground up to the executive, and guardrails as the smoke alarm you want working before the fire. Who should own AI. He's seen plenty of roles created to hold a problem (chief innovation officer, anyone?), and he'd put the accountability with the head of the organisation. Friction rather than blocker, and why security and data maturity have to sit underneath the transformation from the start, not get bolted on halfway. About Lalitha Koya Lalitha Koya was Chief Information Officer at the City of Darebin until July 2026, and before that CIO at Moorabool Shire Council. Almost eight years running council technology functions, after more than a decade in professional services IT at William Buck, BDO and Nexia. He chaired the Victorian Local Government CIO Forum for six years, so he has heard what every council CIO in the state was dealing with, not just his own two. Outside work he has been a CFA volunteer firefighter since 2012. He's proof that the best firefighting is the fire you never have to fight. Connect with Lalitha: LinkedIn: https://www.linkedin.com/in/lalithakoya/ Connect with Amit: LinkedIn: https://www.linkedin.com/in/au-amitsingh/ Website: https://amits.com.au Work with Amit: If you're a senior leader navigating AI decisions and want a thinking partner on strategy, governance, or where to focus first - that's what we do at evince Consulting. evince Consulting: https://evince.ai Join the AI Leadership Academy: Want to go deeper on AI strategy, leadership, and decision-making? Join the AI Leadership Academy on Skool - a free community for business leaders who want to stay sharp in an AI-driven world. Includes the AI Strategy Playbook, mini-course, webinar recordings, and weekly discussions. Join free: https://www.skool.com/aileaders Be a guest on Never Outdated: Got a story worth sharing? We're always looking for leaders with real experience and sharp perspectives. Register your interest to be a guest. Apply here: https://amits.com.au/contact Subscribe to Never Outdated: Never Outdated is where business and technology leaders go to stay ahead. Subscribe to the podcast so you never miss an episode, and sign up to the newsletter for a monthly dose of practical insights on AI, leadership, and transformation. Newsletter: https://evince.ai/resources/newsletter Apple Podcasts: https://podcasts.apple.com/au/podcast/never-outdated/id1799636085 Spotify: https://open.spotify.com/show/4ybHtbXBqoWikIR93s4iWM






