We are MSX International – a leading, global provider of technology-enabled business process outsourcing (BPO) services to automotive manufacturers.For more than 25 years, MSX International has worked closely with vehicle manufacturers around the world. We help our customers maximize value and achieve measurable success through an innovative portfolio of automotive business solutions and services.We combine our deep industry expertise with cutting-edge technology solutions to help our automotive customers increase revenue and reduce cost, while enhancing operational efficiency and customer satisfaction.At MSX, our goals are to help our customers reach their full potential and to excel as their global partner of choice. We are an international company with headquarters in Detroit, US, and Colchester, UK.
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Contact path
Public web form
Booking probability
29%
Guest openness
Selective
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Signup to Generate a PitchWe are MSX International, a leading, global provider of technology-enabled business process outsourcing (BPO) services to automotive manufacturers. For more than 25 years, MSX International has worked closely with vehicle manufacturers around the world. We help our customers maximize value and achieve measurable success through an innovative portfolio of automotive business solutions and services.
Recent episodes include "The Value Journey: Building Customer Confidence Beyond the Sale" (27 October 2026, 7 minutes), "The "Final Scorecard": Why Remarketing Value is Built Long Before the Sale" (1 September 2026, 5 minutes), and "The Write-Off Rescue: How Event-Driven TLA Protects Sales and Loyalty" (23 July 2026, 5 minutes).
MSX International publishes roughly monthly, with episodes averaging 23 minutes across 26 episodes.
Booking probability for MSX International is 29%, and the host is rated Selective on guests. MSX International requires a Pod Score of 80 or higher. MSX International's contact route on record: public web form.
The strongest fits for MSX International are Car & Truck Manufacturing and Car Dealers. MSX International has a business audience.
MSX International is a business podcast with 26 episodes published.
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Episode #10
What helps customers feel they made the right choice every time they get behind the wheel? In this episode of the MSX Podcast, we explore how automotive brands and dealer networks can help customers recognize and...
MSX International
In this episode of the MSX Podcast, we explore a part of the vehicle lifecycle that’s often misunderstood, frequently rushed, and almost always undervalued: remarketing. While many fleet and leasing organisations treat...
Episode #5
Every year, thousands of vehicles are written off for crossing a "tiny, invisible line" in repair costs. In this episode, we explore how MSX Total Loss Avoidance (TLA) turns these potential losses into profitable...
Episode #2
Cars are smarter than ever. AI diagnostics. Remote support. Predictive maintenance. But what happens when technology reaches its limits? In this episode, we go behind the scenes of modern automotive service to explore...
Episode #2
<p>Cars are smarter than ever. AI diagnostics. Remote support. Predictive maintenance.</p><p>But what happens when technology reaches its limits?</p><p>In this episode, we go behind the scenes of modern automotive...
Episode #4
<p>The old "sell and forget" model is officially dead. In a world of software-defined vehicles and EVs, if you aren't constantly engaging with your customer, you are losing them.</p><p>In this episode of the MSX...
Episode #3
<p>We live in an era where cars can practically drive themselves—so why is getting a repair done right the first time still such a challenge?</p><p>In this episode of the MSX Podcast, we explore the <b>"Repair...
Episode #1
<p>Are you running a Formula One car with square wheels?</p><p>In this episode of the MSX Podcast, we dive into a staggering industry reality: car dealers are losing 50% of their potential sales simply because their...
Episode #2
<p><b>Servicing vehicles in an EV era: How US dealers can meet customer needs</b><br/><b>Electric vehicle (EV) sales are rising rapidly across the globe, but in the US, where the traditional dealership forms a crucial...
Episode #1
<p>EVs contain just a tiny fraction of the moving parts of traditional car engines. So, what does this mean for automotive businesses who rely heavily on parts and service to generate profit? <br/><br/>To find out...
MSX International
<p><b>What are the trends and alternative mobility solutions transforming the automotive industry? And how are customer expectations influencing global markets in this digital era? To find out, listen to MSX experts...
Episode #4
<p><b>The automotive sector has witnessed a meteoric rise in the number of EV sales in the last 12 months. While this is a positive transformation, OEMs continue to face multiple challenges as they race to adapt their...
Episode #5
<p>A shift in consumer expectations is forcing retailers to reinvent their operational processes and adopt new business management strategies. <br/><br/>In our latest podcast, Bastien Fusberti, Business Management Lead...
Episode #3
<p><b>Welcome and thank you for joining our MSX live broadcast.</b></p><p>Our guests, Philip Junge, Head of Customer Engagement, Hannah Meler, Field Sales Representative and Marc Overkamp, Strategic Account Executive...
Episode #2
<p><b>The pandemic has had a profound impact on the collision sector. Data shows a startling reduction in body shop repair estimate volumes across Europe.</b></p><p>The reduction in business has led to financial...
Episode #1
<p><b>As COVID-19 enforces social distancing between sales teams and their potential customers, manufacturers have accelerated the introduction of digital and remote selling models.</b> </p><p>But studies reveal that...
Episode #9
<p><b>New vehicle trends have already affected wholesale parts businesses, but now, OEMs are facing the impact of COVID-19. How can OEMs increase sales at a time when supply chains are restricted and customers are lured...
Episode #8
<p><b>How are aftersales departments adapting their service offerings to maintain profit and meet new consumer demands?</b></p><p>The service department is the key profit driver for most vehicle manufacturers. The...
Episode #7
<p><b>How are OEMs adapting their transition to digital learning to meet new consumer demands?</b></p><p>Training requirements and the need to upskill in this new reality are more important than ever. Businesses are...
Episode #6
<p><b>How can OEMs and dealers leverage the power of digital to supercharge their aftersales business?</b></p><p>As much as it is considered a cliché, the reality is that aftersales is the backbone of the automotive...
Recent guests on MSX International. Study who booked and why before you pitch.
voice of Superman from Superman: The Animated Series, The Creative Coalition
senior VP of marketing, Palm Springs Police Department
MSX
MG Motor
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