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Hosted by FlexMR · 🇺🇸 US · EN · 79 episodes
Established thought leaders with verified media credentials.
The MRX Lab from FlexMR explores new and novel conversations from the fringes of the market research & consumer insights industry in 10 minutes or less.
FlexMR hosts MRX Lab, a business show with 79 episodes published.
Leadership coach and former insight practitioner, Rachel Fraser, joins Paul to explore the cultural and behavioural foundations of Customer Salience. Drawing on her experience across coaching and leadership development,
Insight is a dialogue. That's the key takeaway from this in-depth conversation with Simon Tregidgo, Strategy Lead for Trade & Services at Kingfisher. Drawing on experience across insight, strategy and commercial function
Do you actively brand your insight projects? This month, we invite you to consider how the implementation of marketing strategies can reach decision-makers and leave a lasting impression, resulting in an increase in Cust
Customers need to always have a seat at the table. Insight teams need to be in the room, even when not physically present. But during a time where information is in abundance and budgets are squeezed, how can this be ach
Customer centricity starts at your own two feet. But it also needs to go further. Could having a programme that ties in all levels of an organisation be the key to success? In our latest episode, Paul Thomas, Global Cons
During a time where technology and artificial intelligence are becoming more prominent, there are challenges in moving beyond traditional research methods to consistently humanise the customer in the minds of key decisio
In a world where habits within an organisation are often built on financialisaton, it can be hard to overcome existing culture and consistently humanise the customer in the minds of key decision-makers. In our latest epi
Research isn't just about gathering data. It's about helping people make better decisions. That's what Head of Client and Adviser Insights at M&G, Olubunmi Stüber, challenges us to do in this episode of the MRX Lab. Reco
When Lord Reith founded the BBC in the radio age, it embodied an ethos of public service. That spirit remains at its core to this day. And, as Brand Director Jane Callingham explains, creates a uniquely challenging dynam
In an analysis of recent market research conference agendas, Nick Rich found that only 6% of sessions focus on impact and a fraction of that reaching the C-Suite. That stands in stark contrast to recommendations from the
In this episode of the MRX Lab podcast, Claire Rainey, Head of Insights at Virgin Media O2, shares how customer insight teams can move beyond data collection to become powerful agents of influence. Drawing on experiences
What drives behaviour, and how can understanding it make research more impactful? How do we bridge the gap between what people say and what they actually do? And what practical steps can researchers take to embed behavio
What helps market research cut through the noise to reach the ears of those who truly need to hear it? How do you build the case for the value of research? And how do you transform conversations about data quality into t
When asked about the insight that surprised her most throughout her career, today's guest didn't answer with an unexpected fact about consumers - but instead an observation about how stakeholder response to insight is in
Creating a culture of customer centricity needs more than great insight. It requires the wisdom to know not just what the data is telling you, but what customers are really saying. But building this type of organisationa
How do successful brands ensure that customer research, insight and data is integrated into operational decision-making? That's the question that Kira Newton from British Gas helps us to answer - as she explains the role
It's no secret that the financial services industry is one of the most heavily regulated consumer sectors in the UK. But can regulation, or voluntary commitments, become an advantage? In this fascinating MRX Lab episode,
How does the research sector empower female leaders? How do we address the gender pay gap? How do we account for the additional challenges that women face in their day to day roles? In this thought provoking episode of t
In the first episode of Season 6, we're thrilled to be joined by Andy Morrison, Market Research Specialist at HSB and ADHD UK Ambassador. Since a diagnosis in 2023, Andy has worked tirelessly as an advocate for individua
This episode is a little different, and a little bittersweet. After nearly sixty epiosdes and five seasons, MRX Lab host Chris Martin is passing the baton. In the season finale, we introduce Mike Connor - who will take o
Rupesh Patel
Maternal Fetal Medicine
1 appearance on this show
Paul Thomas
Global Consumer & Shopper Insight Director · Parkwood School
1 appearance on this show
Chris Martin
Head Strength and Conditioning Coach, Louisiana State University · United Way of San Antonio and Bexar County
1 appearance on this show
Chris Harvey
Author · Penn Social Sports
1 appearance on this show
Andy Morrison
Market Research Specialist at HSB, ADHD UK Ambassador · UK Property Development Ltd
1 appearance on this show
Natalie Delahunty
Trainline
1 appearance on this show
Ellie Osborne
Saga
1 appearance on this show
Olubunmi Stüber
M&G
1 appearance on this show
Claire Rainey
Virgin Media O2
1 appearance on this show
Rosemary Hadden
City & Guilds
1 appearance on this show
Kira Newton
British Gas
1 appearance on this show
Patrick Alcantara
Lending Standards Board
1 appearance on this show
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MRX Lab is hosted by FlexMR. The show is categorised under business (marketing) and has published 79 episodes.
MRX Lab has published 79 episodes.
MRX Lab regularly covers business, marketing. It sits in the business category, with a marketing focus.
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Episodes of MRX Lab average 27 minutes. a focused format where a clear narrative arc and tight preparation matter most.
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