
Episode #4
When a Family Just Got a Diagnosis — Your First Job Isn't What You Think
Share Your Thoughts With Us You walk in with your clipboard. Your intake paperwork. Your assessment tools. Your predetermined questions and your full plan for the session. And you look at this parent. They're answering you. They're being cooperative. They're signing the consent forms. Saying yes to everything. But they're not really there. In this episode Dr. Monica Gilbert — recording live from the FABA conference in Orlando — talks about what she's learned about the moment a family receives a diagnosis and what BCBAs and intake coordinators are often missing in that first session. Not because they don't care, but because they're trained to move forward with the clinical plan before the parent is anywhere near ready for it. The insight at the center of this episode is one of the most important in the series: we mistake quiet for understanding. We mistake agreement for buy-in. We mistake compliance for readiness. And a parent who says yes to everything may not be bought in at all — she may just not trust herself yet. Monica walks through what engagement actually looks like in that first session, the specific questions that change everything, and why slowing down in session one often makes the entire process faster. Including the question she now asks every newly diagnosed family before opening a single form. Learn more about Motivational Interviewing and explore on-demand courses at www.drmonicagilbert.com Join the MI Academy for practical training and resources — and enjoy an exclusive 15% off with code MIFORCHANGE at checkout. Connect with me on Instagram: @drmonicagilbert






