The Fully Booked Therapist Podcast w/Heather Hammell. Business coaching for hands-on therapists who are done underearning.
EP. 309 The Fully Booked Therapist Standard 8: Why Saying "I Can Help You" Is the Most Important Thing You Will Ever Say to a Client
Many hands-on therapists know they can help their clients, but saying “I can help you” out loud can feel surprisingly difficult. In this episode, Heather explains why knowing your client and believing you can help them are essential parts of becoming a fully booked therapist, and how that belief affects client trust, treatment plans, and rebooking. Heather shares how she changed her intake forms to get better information from clients before they ever got on her table. She also explores why therapists sometimes use uncertain language when making treatment recommendations, how fear of hearing “no” can affect client conversion, and why confidence needs to be grounded in your training, experience, and scope of practice. If you’ve ever hesitated to recommend a treatment plan, worried about overpromising, or taken a client’s decision not to rebook personally, this episode will help you separate your self-esteem from the client’s decision and lead with greater confidence. In this episode, you'll learn: Why fully booked therapists know their clients before treatment begins How better intake questions can help you understand what a client actually wants Why saying “I can help you” can strengthen client trust How uncertain language can affect treatment plans and client rebooking How to make confident offers without overpromising Why knowing when to refer out makes your confidence more trustworthy How fear of rejection can influence the way you make offers Why a client’s “no” is information you can evaluate How leading clients with clear treatment recommendations changed Heather’s practice Ready to Get Fully Booked? The Get Fully Booked Challenge is coming November 9th through the 13th, and we’re spending five days working on how you run your hands-on business. I’ll walk you through a clear path toward keeping your calendar booked, leading your clients with confidence, and making real money doing the work you love. If you’re building a practice, close to starting one, or already booked and ready to build something stronger, this challenge is for you. Block off November 9th through the 13th on your calendar and make sure you’re on my email list at https://themfrcoach.com/mailing-list so you’ll be the first to know when it’s time to grab your seat. **This podcast is not medical advice and is not a substitute for consultation with an appropriate medical professional. We make no representations as to any physical, emotional, or mental health benefits that may be derived from listening to our podcast. Likewise, we do not make any representations or guarantees as to any possible income, business growth, additional clients, or any other earnings or growth benefits that may be derived from our podcast. Any testimonials, examples, or other results presented are the experiences of one client. We do not represent or guarantee you will achieve the same or similar results. You understand and agree you are solely responsible for any decisions you make from the information provided.** The Fully Booked Therapist Podcast includes affiliate links in its show notes. This means we may earn a commission if you click on or make purchases via the links in our show notes.
