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Hosted by Unknown Host · 🇺🇸 US · EN · 123 episodes
Established thought leaders with verified media credentials.
Loyalty industry podcasts tailored for marketing professionals. Stay ahead with the latest news and best practices from around the globe, designed to empower, inform and inspire.
Unknown Host hosts Loyalty Wired, a business show with 123 episodes published.
AI is changing loyalty — but the real opportunity isn't automation. It's transformation. In this episode, leaders from McDonald's, Kobie and former Nike executive Linda Cereda explore what it really takes to build AI int
Who owns the value created by loyalty? In Newscast 29, Gary Leff unpacks Marriott Bonvoy’s tensions with hotel owners, Rob Burgess assesses TUI’s first loyalty programme, and Roger Williams explains the wave of loyalty-t
Everyone talks about personalisation, but very few brands get it right. In this episode, experts from Vinted, Elkjøp and R-Cubed explore how to create more relevant customer experiences through better data, smarter testi
Partnerships have always been at the heart of loyalty programmes. But the way they work is changing. In this episode of The Loyalty Podcast, Iain Pringle is joined by Dom Winchester (Nectar360), Madeleine Svantesson (SAS
Loyalty programmes are under pressure to change. In this episode, leaders from Decathlon, Uber and B&Q explore why brands must move beyond discount addiction towards smarter, more sustainable loyalty strategies built aro
Most loyalty programmes are built on rational exchanges: points, rewards and incentives. But that is only part of the story. In this episode Iain Pringle is joined by Max Kenkel, Vicky Elliot and Adam Posner to explore e
Loyalty is shifting… but not in just one place. In this episode, Rob Burgess (Head for Points), Ben Lipsey (Air France-KLM) and Phil Gunter (Loyalty Status Co) explore what British Airways’ move to spend-based status mea
Retail media is booming… But here is the real question for loyalty leaders: are you sitting on the most valuable media asset in your business? In this episode, Matt Hanlon from Boots, Paul Stafford from Very and Rosie Ho
In our latest Newscast we round up the latest in global loyalty before diving into the metrics that matter . Featuring Caroline Papadatos on KPI lifecycle, Kashkick on scaling to 12M+ members, Max Kenkel (ITA Group) on m
Loyalty marketing only works because humans don’t behave like machines. In this episode, Rory Sutherland and behavioural scientist Jordan Buck unpack the seemingly irrational behaviour we see in real loyalty programmes —
It is time for the annual Predictions Show on The Loyalty Podcast. In this light-hearted but insightful episode, our expert panel shares their predictions for what will shape the loyalty industry in 2026. From technology
Our favourite episode of the year is back! The Loyalty Wired panel reviews last year’s loyalty predictions, debates who got it right (and wrong), and awards the title of Loyalty Predictions Champion for 2025. This year’s
Loyalty in financial services is big business, touching millions of customers and billions in spend every day. But it is also one of the most competitive sectors in loyalty. With open banking, rapid fintech innovation, a
As IAG Loyalty posts record profits, we explore how engaged collectors turn everyday earning into premium travel — and what their behaviours can teach loyalty managers about value, engagement, and the future of loyalty.
We convene our Loyalty Roundtable to break down the latest in the premium card wars. Are Chase and Amex reaching new heights - or have they already peaked?
Hotel loyalty isn’t just about free nights anymore. From lifestyle partnerships and sustainability to digital innovation and personal recognition, loyalty is transforming the hospitality landscape. In this episode of The
Loyalty isn’t just for big brands anymore. Discover how digital-first companies build loyalty from scratch — and what lessons established players can take away.
Summer may be in full swing, but loyalty never really takes a holiday! In this sunny episode of The Loyalty Podcast on LoyaltyWired, host Iain Pringle is joined by regular contributors Anja Jones, Dave Canty, Allie Fergu
Rick Ferguson takes a two-part deep dive into the connections between employee engagement and customer loyalty.
The $3.5 trillion automotive sector is one of the most globally significant — and one of the most loyalty-challenged. In this episode, we tackle the complex relationship between manufacturers, dealers, and aftersales net
Adam Posner
Founder and President · The Point of Loyalty
1 appearance on this show
Paul Stafford
Head of Retail Media · Superdrug
1 appearance on this show
Rory Sutherland
Vice Chairman of Ogilvy UK · Ogilvy & Mather
1 appearance on this show
David Feldman
Vice President of Contingent Workforce Management · Bare Knuckle Fighting Championship
1 appearance on this show
David Parsons
Chief Operating Officer, Transformative Business Services · London Digital Escrow Limited
1 appearance on this show
Emily Walker
PhD candidate & exercise physiologist · EarthDay.org
1 appearance on this show
Phil Gunter
Loyalty Status Co
1 appearance on this show
Jan Pieter Lips
Capillary
1 appearance on this show
Rob Burgess
Head for Points
1 appearance on this show
Tom Shapira
Wellesley Hills Financial
1 appearance on this show
Ben Lipsey
Air France-KLM
1 appearance on this show
Rosie Houston
SMG
1 appearance on this show
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Loyalty Wired is hosted by Unknown Host. The show is categorised under business and has published 123 episodes.
Loyalty Wired has published 123 episodes.
Loyalty Wired regularly covers business. It sits in the business category.
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Loyalty Wired hasn't explicitly signalled guest openness in recent episodes. That doesn't rule out pitching. your hook just needs to be especially compelling and relevant to their recent content.
Episodes of Loyalty Wired average 37 minutes. a focused format where a clear narrative arc and tight preparation matter most.
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