
Episode #46
Stop Calling It an In-House Agency | Matt Orser, VP Creative at Nutrabolt
Matt Orser has built creative teams inside Dollar Shave Club, Frida and Nutrabolt. But there’s one phrase he would like the industry to stop using: “In-house agency.” Matt believes creative teams inside brands should stop importing the old client-agency dynamic and instead earn their place as a trusted department inside the business. In this episode of Let’s Bring It In , Matt talks about his journey from graffiti artist to award-winning agency creative to what he now calls a “creative in-house builder.” We talk about why the jump in-house can actually be harder than agency life, how creative leaders earn trust, the relationship between brand and performance marketing, AI and human-generated creativity, and what Matt learned from helping build Dollar Shave Club before its $1 billion acquisition. It’s a conversation about doing great creative work while understanding the business you’re doing it for. For more conversations with in-house creative leaders, visit LetsBringItIn.com.






