Hosted by Preston Lee · 🇺🇸 US · EN · 45 episodes
Established thought leaders with verified media credentials.
It’s Not You, It’s Your Hospitality is for independent restaurant owners, operators, and leaders who want to build thriving businesses without burning out their teams or losing sight of what hospitality really means. Hosted by Preston Lee, founder of The 30% Rule , this podcast dives into the systems, leadership strategies, and culture shifts that separate the struggling 90% of restaurants from the top 10% that thrive. With over 20 years in the industry and a decade spent helping major brands grow sales, Preston shares raw stories, proven tools, and hard lessons learned from the front lines. If you’re tired of high turnover, inconsistent guest experiences, and the endless cycle of training without transformation—this podcast will dive deep into the world of Hospitality and show you how to fix it once and for all. Because at the end of the day, it’s not you—it’s your hospitality.
Preston Lee hosts It’s Not You—It’s Your Hospitality, a business show with 45 episodes published.
Most restaurants don’t fail because of bad food, they fail because of bad leadership, weak training, and inconsistent hospitality. So in this exclusive interview, Restauranteur and Top Chef judge Janet Zuccarini sits dow
Restaurant culture is broken… and nobody wants to talk about it. In this server training I break down the detrimental mindset that is destroying hospitality and restaurant culture and instead show how to thrive in the in
In this podcast, I break down the 8 biggest restaurant leadership problems I’ve seen after working with over 350 restaurants worldwide and evaluating more than 1,000 restaurant operations, from small mom-and-pop shops to
For this in depth restaurant management training...Preston sits down with rising restaurant leader Camille, to break down the real-world management training that transforms restaurant managers into true leaders. After le
If you think restaurant marketing is just posting pretty food photos… you’re already losing. In this in depth interview, I sit down with Coffee Dose founder Jeni Castro, one of the most disruptive and effective marketers
Restaurant Manager Training: Step-by-Step to Higher Profits Struggling with inconsistent staff performance, poor hospitality, or missed revenue opportunities? In this in-depth restaurant manager training, I sat down with
Are your hosts secretly hurting your restaurant’s growth? Most restaurant owners massively underestimate the power of the host role and it’s costing them sales, guest retention, and long-term success. In this podcast, Pr
Most restaurants don’t have a sales problem, they have a people development problem. When you break down inconsistent service, weak guest retention, bad reviews, and high turnover, it almost always comes back to the same
If you think your managers are a cost, you’re already losing money. After working with over 300 restaurants worldwide, I’ve seen the same mistake again and again: owners try to fix training, systems, or hospitality first
How do you turn $12 into a $100 million restaurant empire? In this video, I break down the incredible true story behind Carlo Distefano and the rise of the San Carlo Restaurant Group, one of the most successful luxury re
Running a restaurant has NEVER been harder. Since 2020, the cost of operating a restaurant has increased by 35%… while margins were already razor thin. At the same time, competition is rising, staff expectations are chan
Most restaurants fail. The average independent restaurant lasts less than 5 years. Profit margins sit around 3-5%, staff turnover can exceed 75%, and the industry is notorious for destroying even the most passionate owne
Grab the popcorn, because in this podcast I break down one of the greatest restaurant growth stories ever: How Portillo's went from a tiny hot dog trailer funded with just $1,100 to a $700M+ public restaurant empire. I r
Why is it so hard to train Gen Z in restaurants? Why do so many restaurant owners, managers, and leaders feel like Gen Z employees don’t care, won’t commit, and walk out at the first sign of accountability? Well, in this
People are paying $350 just for a reservation at Carbone in New York. Not for food. Not for wine. Just to get in the door. And yes, there are reservation brokers whose entire business is reselling tables at nearly imposs
Most restaurants don’t fail overnight. They die slowly. And the two biggest silent killers I see over and over again are: 👉 Inconsistent hospitality 👉 Little to no 'real' upselling So that's why in this podcast, I brea
I’ve talked to over 1,000 restaurant owners in the last two years. We’ve worked with 300+ restaurants (and we’re closing in on 400). From single location mom and pop shops doing $250k a year to multi-unit hospitality gro
Whether you work in a restaurant, a private club, or any service business, your real job isn’t just to do tasks it’s to make people feel valued. In this presentation, I explain why hospitality is really about the small m
When guests search “restaurants near me,” they’re not choosing the best restaurant, they’re choosing the one with the most reviews and the highest rating. That's why in this podcast, I break down why Google reviews are o
After creating training systems for over 300 restaurants and spending more than 10 years building restaurant training programs for groups and corporations, I’ve seen exactly where restaurant training breaks down, and why
Sponsor detection runs nightly. Check back soon.
No public pitch examples yet for this show.
Generate your own personalised pitchBased on semantic analysis of episode topics and host coverage, this show is a strong guest fit for executives in:
Industry fit is computed by PitchCentric using vector embeddings of the show's episode catalog.
Shows with the most semantically similar episode content. Pitch one, pitch all; producers cluster.
To pitch It’s Not You—It’s Your Hospitality, visit https://www.buzzsprout.com/2536703 for contact information, then craft a tight one-paragraph hook that ties your expertise to a gap in their recent business coverage.
It’s Not You—It’s Your Hospitality is hosted by Preston Lee. The show is categorised under business and has published 45 episodes.
It’s Not You—It’s Your Hospitality has published 45 episodes.
It’s Not You—It’s Your Hospitality regularly covers business. It sits in the business category.
It’s Not You—It’s Your Hospitality is accessible for guests with genuine business expertise. A personalised, episode-aware pitch will still outperform a generic one every time.
It’s Not You—It’s Your Hospitality hasn't explicitly signalled guest openness in recent episodes. That doesn't rule out pitching. your hook just needs to be especially compelling and relevant to their recent content.
Episodes of It’s Not You—It’s Your Hospitality average 26 minutes. a focused format where a clear narrative arc and tight preparation matter most.
Our data rates It’s Not You—It’s Your Hospitality's guest bar at 80/100 (Premium tier). Established thought leaders with verified media credentials. Sign in to PitchCentric to see how your own Pod Score compares against this show.
Methodology. Booking Probability™ blends Listen Score, 30-day Virality, open-to-guests detection, and Apple ratings. Data refreshed every 60 minutes. Listen Score and Booking Probability are calculated by PitchCentric. Last enriched 10 days ago.
