Oct 29, 202635 minS1
What if some of the most important drivers of patient experience are missing from traditional healthcare surveys? In this episode of Humanizing Healthcare , host Chris Malone welcomes Laurie Wilshusen and Heidi Stehr of...
About this Podcast:
Humanizing Healthcare is dedicated to sharing insights and best practices to make healthcare more human and fulfilling for all. With healthcare innovators and thought-leaders, we discuss how to better support everyone in the healthcare ecosystem: clinicians, patients, families, and the broader care team, to deliver experiences and outcomes that inspire lasting relationships.
Pitch Analysis
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Contact path
Verified email
Booking probability
32%
Guest openness
Selective
80/100
Required Score
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What is Humanizing Healthcare about?
Humanizing Healthcare is dedicated to sharing insights and best practices to make healthcare more human and fulfilling for all. With healthcare innovators and thought-leaders, we discuss how to better support everyone in the healthcare ecosystem: clinicians, patients, families, and the broader care team, to deliver experiences and outcomes that inspire lasting relationships.
What has Humanizing Healthcare covered recently?
Recent episodes include "Applying Social Science to Improve Patient Experiences at Mayo Clinic" (29 October 2026, 35 minutes), "Turning Patient Experience Into Meaningful Change" (24 September 2026, 44 minutes), and "The Ripple Effect & Restoring Humanity in Healthcare" (30 July 2026, 36 minutes).
How often does Humanizing Healthcare publish?
Humanizing Healthcare publishes roughly monthly, with episodes averaging 34 minutes across 48 episodes.
How hard is it to get booked on Humanizing Healthcare?
Booking probability for Humanizing Healthcare is 32%, and the host is rated Selective on guests. Humanizing Healthcare requires a Pod Score of 80 or higher. Humanizing Healthcare's contact route on record: verified email.
Who should pitch Humanizing Healthcare?
The strongest fits for Humanizing Healthcare are Health & Wellness Services. Humanizing Healthcare has a business audience.
About the host
Humanizing Healthcare is a business podcast with 48 episodes published.
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Recent episodes
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Sep 24, 202644 minS1In this episode of Humanizing Healthcare , Chris Malone talks with Steve Meth, Vice President and Chief Patient Experience Officer at Johns Hopkins Medicine , about how healthcare organizations can listen more...
Jul 30, 202636 minS1In this episode of Humanizing Healthcare , we sit down with Dr. Todd Otten —board-certified family physician, co-author of Ripple of Change , and Executive Producer of the new documentary Suck It Up, Buttercup: Trust &...
May 28, 202641 minS1In this episode of Humanizing Healthcare, we sit down with Jason Wolf, President and CEO of the Beryl Institute, to mark three years of the podcast and take stock of where the patient experience movement stands. Jason...
Apr 30, 202625 minS1In this episode of Humanizing Healthcare, we speak with Camille Haycock— Senior Vice President and Chief Patient Experience Officer at CommonSpirit Health — about what it actually takes to embed human kindness into the...
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Mar 31, 202628 minS1In this episode of Humanizing Healthcare, we speak with Stephanie Abbott — author, speaker, and former Chief Experience Officer — about what healthcare leaders miss when they've only ever seen the system from the...
Mar 5, 202640 minS1In this episode of Humanizing Healthcare , we speak with Jennifer Bright, CEO of International Consortium for Health Outcomes Measurement (ICHOM), about what healthcare value really means and confront a question that...
Feb 3, 202634 minS1We are pleased to share a new episode of Humanizing Healthcare featuring Rafael Cohen, Chief Executive Officer at Pacifica Salud Hospitals. In this conversation, Rafael shares how Pacifica Salud has built a culture of...
Dec 30, 202538 minS1Dwight McBee is back for round two on the Humanizing Healthcare podcast, and we can assure you that you'll want to hear what he’s been up to. As Chief Experience Officer at RWJBarnabas Health, Dwight is leading some...
Nov 18, 202542 minS1How do we make sure hospitals are truly listening to the people they serve? In this episode, I am joined by Jill Adolphe from Planetree to talk to Barbara Lewis, a powerhouse advocate for the patient voice and founder...
Humanizing Healthcare
Laughing in the Face of Illness w/Jeremie Saunders
Nov 8, 202534 minS1In this Humanizing Healthcare Live episode, we talk with Jeremie Saunders, Patient Advocate and C-Founder of the SickBoy podcast, about Laughing in the Face of Illness. Recorded at the 2025 Planetree Person-Centered...
Humanizing Healthcare
The Urgency of Connective Labor & Human Value in the Age of AI w/ Allison Pugh
Nov 8, 202534 minS1In this Humanizing Healthcare Live episode, we talk with Allsion Pugh, Professor of Sociology at Johns Hopkins University, about how the Urgency of Connective Labor & Human Value in the Age of AI. Recorded at the 2025...
Humanizing Healthcare
Advocating for Patient Centered Care Through Health Equity w/ Edison Bond
Nov 8, 202532 minS1In this Humanizing Healthcare Live episode, we talk with Edison Bond, Chief Experience Officer at Episcopal Health Services, about how they Advocate for Patient-Centered Care Through Health Equity. Recorded at the 2025...
Oct 7, 202539 minS1In this episode of Humanizing Healthcare , I had the pleasure of chatting with Dr. Laura Cooley, Editor-in-Chief of the Journal of Patient Experience . If you care about making healthcare feel more personal and not like...
Sep 4, 202536 minS1I am so pleased to introduce Lisa Griffin, the Chief Consumer Officer at University Hospitals. In this role, she leads the organization’s commitment to improving the patient experience and making healthcare more...
Jul 29, 202537 minS1What if nursing homes felt more like real homes and actually improved lives? In this episode, we talk with Susan Ryan, CEO of the Center for Innovation, about reimagining eldercare through person-directed living and...
Jul 1, 202537 minS1What does it take to rebuild trust in healthcare, especially after it took a hit during the pandemic? In this episode, we talk with Jennifer Baron, Chief Experience Officer at NRC Health, about the evolution &...
Jun 9, 202533 minS1What makes healthcare personal, even in large, fast-growing systems? It’s the power of human connection. In this episode, Amy Searls, Chief Experience Officer at Prime Healthcare, shares how she’s leading efforts to...
Apr 24, 202533 minS1What motivates blood donors to give part of themselves for nothing in return, and what can they teach us about human connection and empathy? In this episode, Adrian David, EVP & COO of New York Blood Center, joins us to...
Humanizing Healthcare
Welcome to Humanizing Healthcare Podcast
Apr 8, 20252 minHumanizing Healthcare is dedicated to sharing insights and best practices to make healthcare more human and fulfilling for all. With healthcare innovators and thought-leaders, we discuss how to better support everyone...
Recent guests
Recent guests on Humanizing Healthcare. Study who booked and why before you pitch.
J
Jason Wolf
Co-Founder and CEO, Property Management University
A
Allison Pugh
professor of sociology, Johns Hopkins University
S
Susan Ryan
Professor of English, Associate Dean for Faculty Affairs, Crow Canyon Archaeological Center
D
Dr. Robert Pearl
MD, Stanford University Professor, Forbes Contributor, Bestselling Author, Former CEO of The Permanente Medical Group, Stanford University Schools of Medicine and Business
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