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Hosted by Shannon Knapp · 🇺🇸 US · EN · 20 episodes
Established thought leaders with verified media credentials.
Real hotel stories. Each week on Hotelier Huddle, Shannon Knapp, CHIA, and seasoned hotel consultant, talks with global hospitality leaders to unpack how the best hotel teams succeed. It's advice for new hotelier tribe members and inspiration for those who've become a bit dusty. Whether you're running your own property or building a career, you'll find insights to help you thrive.Want to improve your hotel team’s revenue management and commercial acumen? Visit www.sknappconsulting.comHotelier Huddle is hosted and produced by Shannon Knapp and produced and edited by Heidi Egger.
Shannon Knapp hosts Hotelier Huddle, a business show with 20 episodes published.
From selling room nights to filling planes, Matt Borger has spent over two decades navigating the commercial side of hospitality and aviation — from Business Development Manager roles at Mantra and Seville, to Director o
From selling room nights to filling planes, Matt Borger has spent over two decades navigating the commercial side of hospitality and aviation — from Business Development Manager roles at Mantra and Seville, to Director o
Curious about how to navigate career changes? In this episode, Shannon sits down with Stephen Fraser — hospitality veteran, former tech industry leader, and Head of Reservation Services at EVT Connect Hospitality — to ta
Curious about how to navigate career changes? In this episode, Shannon sits down with Stephen Fraser — hospitality veteran, former tech industry leader, and Head of Reservation Services at EVT Connect Hospitality — to ta
What if two simple habits could change everything about how you lead? In this episode, Shannon sits down with Heidi Gempel — executive coach, former VP or revenue and distribution management at Minor Hotels, and founder
Mike Godfrey on Filters, Shoulders, and Trusting Pace: 🚗 Career Journey Across Two Facets of Travel 🎯 The Car Rental Lesson: Embracing Minimum Length of Stay 🔧 Minimum Stay as Filter, Not Force 😰 Don't Panic Over Emp
⭐"Hoteliers have boardroom-grade skills but are too busy changing rates and putting out fires to notice. Janet McBain's message to every professional at every level: stop underrating yourself. Whether you're a night audi
In this episode of the Hotelier Huddle podcast I spoke with Andrew Turner: 📈 How my former boss grew a hotel empire by hiring people smarter than himself (and then I did the same in the Revenue team!) 🏆 Why a reception
🏨 Why owner-operators of boutique properties are never truly off duty, and how to find joy in every moment when late-night emergencies are part of the lifestyle ☕ The 23-year breakfast ritual that transforms staff cultu
🏨 From Hotel Rooms to Breakthroughs, Kelley Wacher shares her journey from Thomas Cook Travel and hotel sales to becoming an executive coach who helps leaders unlock their own potential. 💡 "Stop Selling, Start Serving"
Today's conversation with Michael Johnson is exactly what this podcast is about: Bridging that gap between the executive suite and the housekeeping closet, between 45 years of experience and day one nerves. Michael's see
🎙️ Jasmine Xie's accidental hotel career path proves you don't need a perfect plan, just curiosity and openness to learning.💡 Selling rooms isn't just about occupancy, it fluctuates inventory, impacts F&B revenue, affe
From Mirvac's magic sauce to Starwood's global machine to his own creative ventures, Andrew Taylor has seen hotel development from every angle. Why are basement gyms obsolete? What do office conversions in Paris and Sydn
What does it take to become a hospitality leader? Joaquin D'Orazio is finding out; from washing dishes at a historic New Jersey inn to managing guest relations at a five-star Boca Raton resort, all while earning his degr
Marketing expert Eve Weatherburn of Brand Journey builds the capability of teams to design, deliver and promote experience-led brands that come to life. In this fascinating conversation, Eve shares fresh perspectives on
What if the key to better hotel revenue management isn't more spreadsheets, but fewer rate changes? In this refreshingly candid episode, Revenue & Distribution Manager Matt Camp challenges the industry's obsession with o
Award-winning hotel general manager Greg Brady shares 8 essential leadership lessons from 30+ years running properties including Sofitel Sydney Darling Harbour (Australasian Hotel of the Year). Learn how to build lasting
Dr David Haberlah has a geology PhD, taught third graders in Northern Queensland, and now leads AI globalisation at a major hotel tech company. He joins Shannon to discuss artificial intelligence in hospitality. Learn wh
In this episode of the Hotelier Huddle, Shannon Knapp interviews hotel sales and marketing leader Tracy Martin, founder of the Wisdom Well, discussing her journey in the hospitality industry, the transition to hotel cons
Tips for converting direct bookings. Shannon and Tamie Matthews (RevenYou) discuss why full occupancy isn’t always the most profitable; how content parity drives hotel bookings; GOPPAR and RevPAR; teaching hotel revenue
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Hotelier Huddle is hosted by Shannon Knapp. The show is categorised under business and has published 20 episodes.
Hotelier Huddle has published 20 episodes.
Hotelier Huddle regularly covers business. It sits in the business category.
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Episodes of Hotelier Huddle average 38 minutes. a focused format where a clear narrative arc and tight preparation matter most.
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