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Hotelier Huddle

Hosted by Shannon Knapp · business · EN · 20 episodes

Audience: 2

About this Podcast:

Real hotel stories. Each week on Hotelier Huddle, Shannon Knapp, CHIA, and seasoned hotel consultant, talks with global hospitality leaders to unpack how the best hotel teams succeed. It's advice for new hotelier tribe members and inspiration for those who've become a bit dusty. Whether you're running your own property or building a career, you'll find insights to help you thrive.Want to improve your hotel team’s revenue management and commercial acumen? Visit www.sknappconsulting.comHotelier Huddle is hosted and produced by Shannon Knapp and produced and edited by Heidi Egger.

Pitch Analysis

Required Pod Score for this show. PitchCentric checks your profile against host openness, topical fit, and audience signals before you generate a pitch.

Contact path

Verified email

Booking probability

30%

Guest openness

Selective

Verified email on file
80/100
Required Score

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Questions about Hotelier Huddle

What is Hotelier Huddle about?

Real hotel stories. Each week on Hotelier Huddle, Shannon Knapp, CHIA, and seasoned hotel consultant, talks with global hospitality leaders to unpack how the best hotel teams succeed. It's advice for new hotelier tribe members and inspiration for those who've become a bit dusty.

Who hosts Hotelier Huddle?

Hotelier Huddle is hosted by Shannon Knapp. The show has published 20 episodes to date.

What has Hotelier Huddle covered recently?

Recent episodes include "Hotel Sales Skills that Fill Planes: Matthew Borger" (11 July 2026, 45 minutes), "Hotel Sales Skills that Fill Planes: Matthew Borger" (11 July 2026, 45 minutes), and "How to Navigate Career Changes: Stephen Fraser" (21 June 2026, 43 minutes).

How often does Hotelier Huddle publish?

Hotelier Huddle publishes roughly every two weeks, with episodes averaging 38 minutes across 20 episodes.

How hard is it to get booked on Hotelier Huddle?

Booking probability for Hotelier Huddle is 30%, and the host is rated Selective on guests. Hotelier Huddle requires a Pod Score of 80 or higher. Hotelier Huddle's contact route on record: verified email.

Who should pitch Hotelier Huddle?

The strongest fits for Hotelier Huddle are Hotels & Lodging. Hotelier Huddle has a business audience.

About the host

Shannon Knapp hosts Hotelier Huddle, a business show with 20 episodes published.

Verified host email: ████████@████.comSign in to unlock →

Recent episodes

Our AI reads these to draft pitches. Use them as grounding for a pitch that cites a real guest and a specific topic.

  • Hotelier Huddle

    Hotel Sales Skills that Fill Planes: Matthew Borger

    Jul 11, 202645 minS0

    <p>From selling room nights to filling planes, Matt Borger has spent over two decades navigating the commercial side of hospitality and aviation — from Business Development Manager roles at Mantra and Seville, to...

  • Hotelier Huddle

    Hotel Sales Skills that Fill Planes: Matthew Borger

    Jul 11, 202645 min

    From selling room nights to filling planes, Matt Borger has spent over two decades navigating the commercial side of hospitality and aviation — from Business Development Manager roles at Mantra and Seville, to Director...

  • Episode #19

    How to Navigate Career Changes: Stephen Fraser

    Jun 21, 202643 minS1

    Curious about how to navigate career changes? In this episode, Shannon sits down with Stephen Fraser — hospitality veteran, former tech industry leader, and Head of Reservation Services at EVT Connect Hospitality — to...

  • Episode #19

    How to Navigate Career Changes: Stephen Fraser

    Jun 21, 202643 minS1

    <p>Curious about how to navigate career changes? </p><p>In this episode, Shannon sits down with Stephen Fraser — hospitality veteran, former tech industry leader, and Head of Reservation Services at EVT Connect...

  • Episode #18

    Two Habits That Will Change How You Lead | Heidi Gempel

    Apr 19, 202633 minS1

    <p>What if two simple habits could change everything about how you lead? </p><p><br></p><p>In this episode, Shannon sits down with Heidi Gempel — executive coach, former VP or revenue and distribution management at...

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  • Episode #17

    What Rental Cars Taught Me About Selling Rooms

    Feb 27, 202634 minS1

    <p>Mike Godfrey on Filters, Shoulders, and Trusting Pace:</p><p>🚗 Career Journey Across Two Facets of Travel </p><p>🎯 The Car Rental Lesson: Embracing Minimum Length of Stay</p><p>🔧 Minimum Stay as Filter, Not Force...

  • Episode #16

    You're a Rock Star (Someone Had to Tell You)

    Feb 19, 202633 minS1

    <p>⭐"Hoteliers have boardroom-grade skills but are too busy changing rates and putting out fires to notice. Janet McBain's message to every professional at every level: stop underrating yourself. Whether you're a night...

  • Episode #15

    How I Grew 48 Hotels Worth $1.8 Billion (Career Advice for Hoteliers) with Andrew Turner

    Jan 21, 202636 minS1

    <p>In this episode of the Hotelier Huddle podcast I spoke with Andrew Turner:</p><p><br></p><p>📈 How my former boss grew a hotel empire by hiring people smarter than himself (and then I did the same in the Revenue...

  • Episode #14

    Hotel Owner Insights: 23 Years Of Building Balance

    Jan 7, 202626 minS1

    <p>🏨 Why owner-operators of boutique properties are never truly off duty, and how to find joy in every moment when late-night emergencies are part of the lifestyle</p><p><br></p><p>☕ The 23-year breakfast ritual that...

  • Episode #13

    Hotel Sales Consultant: The Magic is in You

    Dec 21, 202531 minS1

    <p>🏨 From Hotel Rooms to Breakthroughs, Kelley Wacher shares her journey from Thomas Cook Travel and hotel sales to becoming an executive coach who helps leaders unlock their own...

  • Episode #12

    Night Audit to CEO: Saying Yes Changes Everything

    Dec 12, 202547 minS1

    <p>Today's conversation with Michael Johnson is exactly what this podcast is about: Bridging that gap between the executive suite and the housekeeping closet, between 45 years of experience and day one nerves. Michael's...

  • Episode #11

    Rising Through Reservations: The Business Mindset, AI's Limits, and Why Waitlists Matter

    Dec 4, 202528 minS1

    <p>🎙️ Jasmine Xie's accidental hotel career path proves you don't need a perfect plan, just curiosity and openness to learning.💡 Selling rooms isn't just about occupancy, it fluctuates inventory, impacts F&B revenue...

  • Episode #10

    Precincts, Wellness & What Every Hotelier Should Know About Tomorrow's Hotels

    Nov 18, 202546 minS1

    <p>From Mirvac's magic sauce to Starwood's global machine to his own creative ventures, Andrew Taylor has seen hotel development from every angle. Why are basement gyms obsolete? What do office conversions in Paris and...

  • Episode #9

    A Five Star Hotel Guest Relations Agent on Blending Profit, Purpose & Hyper-Personalisation

    Nov 14, 202539 minS1

    <p>What does it take to become a hospitality leader? Joaquin D'Orazio is finding out; from washing dishes at a historic New Jersey inn to managing guest relations at a five-star Boca Raton resort, all while earning his...

  • Episode #8

    Crafting a Distinct Brand: Lessons from a Hotel Industry Expert

    Nov 7, 202540 minS1

    <p>Marketing expert Eve Weatherburn of Brand Journey builds the capability of teams to design, deliver and promote experience-led brands that come to life. In this fascinating conversation, Eve shares fresh perspectives...

  • Episode #7

    Are You Revenue Managing or Day Trading? With Matt Camp

    Oct 29, 202531 minS1

    <p>What if the key to better hotel revenue management isn't more spreadsheets, but fewer rate changes? In this refreshingly candid episode, Revenue & Distribution Manager Matt Camp challenges the industry's obsession...

  • Episode #6

    8 Leadership Lessons from an Award Winning Hotel General Manager

    Oct 22, 202524 minS1

    <p>Award-winning hotel general manager Greg Brady shares 8 essential leadership lessons from 30+ years running properties including Sofitel Sydney Darling Harbour (Australasian Hotel of the Year). Learn how to build...

  • Episode #5

    The AI Operating System is Coming: Are Hotels Ready?

    Oct 17, 202555 minS1

    <p>Dr David Haberlah has a geology PhD, taught third graders in Northern Queensland, and now leads AI globalisation at a major hotel tech company. He joins Shannon to discuss artificial intelligence in...

  • Episode #4

    The Accidental Hotelier: Tracy Martin on Sales, Solo Ventures, and Staying Power

    Oct 9, 202540 minS1

    <p>In this episode of the Hotelier Huddle, Shannon Knapp interviews hotel sales and marketing leader Tracy Martin, founder of the Wisdom Well, discussing her journey in the hospitality industry, the transition to hotel...

  • Episode #3

    Are Full Hotels Always The Most Profitable?

    Oct 2, 202539 minS1

    <p>Tips for converting direct bookings. Shannon and Tamie Matthews (RevenYou) discuss why full occupancy isn’t always the most profitable; how content parity drives hotel bookings; GOPPAR and RevPAR; teaching hotel...

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