Hosted by Miriam Allred · 🇺🇸 US · EN · 73 episodes
Established thought leaders with verified media credentials.
Is there a single right way to run a home care agency? We sure don’t think so. That’s why we’re interviewing home care leaders across the industry and asking them tough questions about the strategies, operations, and decisions behind their success. Join host Miriam Allred, veteran home care podcaster known for Home Care U and Vision: The Home Care Leaders’ Podcast, as she puts high-growth home care agencies under the microscope to see what works, what doesn’t, and why. Get ready to listen, learn, and build the winning formula for your own success. In the Home Care Strategy Lab, you are the scientist.
Miriam Allred hosts Home Care Strategy Lab, a business show with 73 episodes published.
#65 Many home care agencies don't realize they've crossed the Affordable Care Act threshold until the IRS comes knocking. Brendan Mullins, CRO of Vitable Health, explains why agencies with as early as $1–2M in annual rev
We cover: Why home care leaders are moving from AI exploration to real-world adoption. The buy-vs-build debate and why many agencies are choosing AI partnerships. Helping schedulers spend less time chasing call-outs and
We cover: Brady's journey from audiology to home care innovation. Right at Home's growth to 600+ franchises across four countries. Staying focused on non-medical home care. Why AI is exposing long-standing data quality i
We cover: Team Select's growth across 15 states, 9,000 employees, and 5,000 patients. Meghan's transition from physical therapist to technology leader. Using operational technology to reinvest dollars into patients and c
Bonus episode recorded live @ Home Care Innovation Forum in Palm Springs, CA Key topics include: Why weekly new revenue is the most important sales measurement and how it provides a real-time view of where new business i
#64 Most home care agencies are still operating the old way: phone calls, spreadsheets, reactive scheduling, and constant firefighting. Nate West, owner of Heritage Home Care in Arizona, joins me to discuss how he's tran
#63 Most home care agencies treat dementia care as a service line. Full Bloom built an entire company around it. Jim Kimzey, Co-Founder of Full Bloom Home Care, shares the systems, training, and care philosophy that allo
#62 Most home care sales reps stay busy—but very few generate high-quality referrals consistently. Sean Reiley, CTO at 52 Weeks Marketing, breaks down the specific sales activities, scorecards, benchmarks, and accountabi
#61 90% of home care calls still happen in crisis mode—after the fall, hospitalization, or cognitive decline has already escalated. Paula Marks, VP of At Home Caregivers, explains why the industry must move from reactive
#60 Amy Pierce spent more than 20 years as a nurse and saw firsthand how fragmented healthcare makes it incredibly difficult—especially for older adults—to navigate. In 2018, she and her husband Scott set out to fix that
#59 Scott Pierce didn’t come from home care—he came from broadcasting and healthcare software. But after navigating his parents’ complex health needs, he and his wife Amy built something entirely different in Savannah, G
#58 His father founded the first home care company in Connecticut in 1985. After leaving to pursue a career in finance and private equity, Conant rejoined the family business in 2018. What he walked into? Whiteboards, mi
#57 The federal government invested $500 million to understand why seniors are readmitted to the hospital within 30 days—and uncovered six key “preventable” gaps driving the problem. Ethan Guerrieri, VP of Operations at
#56 From 110,713 caregiver applicants, 76% of those hired live less than 20 miles from the center of an agency’s service area. Location, hours, and pay are a few of the most important things applicants care about accordi
#55 Adding virtual assistants hasn’t just been a cost-strategy, it’s become a growth strategy for CareAdvantage. EVP Olivia Jones shares how initial skepticism gave way to a fully integrated model supporting both recruit
#54 So you joined the GUIDE Program…but referrals aren’t coming in like you expected. Now what? That’s exactly where Debbie Miller—Owner of Senior Helpers Nashville and Founder of 52 Weeks Marketing—found herself. Instea
#53 “Care managers turn chaos into clarity—bridging what families want with what their loved ones truly need.” Steve Barlam, a 40+ year geriatric care management leader, former ALCA president, and CEO of JFS Care, shares
#52 What began as a personal mission to find young, hip caregivers for her aunt quickly turned into a business opportunity—and eventually the founding of Halcyon Home, now the 4th largest woman-owned business based in Au
#51 Jenny Johnson was an ICU nurse when a traumatic health crisis in her family changed the course of her career. After discovering private in-home nursing care, she decided to launch her own home care company, Heart of
#50 Indiana switched its Medicaid home care system to Managed Care in 2024—and two years later, many providers say the transition is still a “hot mess,” to put it mildly. Christian Sullivan, an office manager at one of A
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Home Care Strategy Lab is hosted by Miriam Allred. The show is categorised under business (management) and has published 73 episodes.
Home Care Strategy Lab has published 73 episodes.
Home Care Strategy Lab regularly covers business, management. It sits in the business category, with a management focus.
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