
Episode #17
Advice on Increasing Case Acceptance with Nancy Kay Coy
Our guest this week is Nancy Kay Coy, a founder, CEO, lender, and strategist working across healthcare finance, patient lending, portfolio performance, patient affordability, and business growth for 25+ years. She is the creator of The Money Conversation Framework™ — a compliance-ready operating system designed to standardize how financial conversations happen across locations, roles, and patient profiles without pressure, sales tactics, or regulatory drift. She is the creator of Stop Selling Dammit and host of Inside the Business with Nancy Kay Coy, with a focus on patient affordability, payment workflows, leadership, and better business conversations.

