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Hosted by ISSA Technology and Innovation Committee · 🇺🇸 US · EN · 29 episodes
Established thought leaders with verified media credentials.
Hosted by Karina Neff and Caden Hutchens, Hard Refresh is the official podcast of the ISSA Technology & Innovation Committee. We’re bringing the latest in cleaning industry technology straight to your ears—breaking down trends, challenging assumptions, and spotlighting the innovators shaping the future.Whether you run a cleaning business, manage in-house facilities, or support the industry, Hard Refresh is your go-to source for insights, discussions, and expert interviews.🚀 Subscribe now and stay ahead of the curve in cleaning tech!
ISSA Technology and Innovation Committee hosts Hard Refresh | An ISSA Podcast, a technology show with 29 episodes published.
It’s Halloween on Hard Refresh — and things get a little western. 🤠 Caden Hutchens and Karina Neff saddle up with Brian Lee, owner of Express Time Solutions, for a faith-filled, tech-twistingconversation about leadershi
Evolving Client Expectations | E28 – Hard Refresh – An ISSA Podcast In this episode of Hard Refresh, hosts Caden Hutchens and Karina Neff sit down with Lisa Macqueen, Co-Founder & Director at CleanCorp, to talk about how
In this episode of Hard Refresh, hosts Caden Hutchens and Karina Neff sit down with Tim Cullinan of Janitronics to explore how technology can strengthen client relationships without losing the human connection. From proa
In this episode of Hard Refresh, hosts Caden Hutchens and Karina Neff sit down with David Lee, longtime industry leader and entrepreneur, for a conversation that spans faith, family,technology, and the business lessons o
📊 What if your next best decision wasn’t a guess—but a calculation? In this episode of Hard Refresh, hosts Caden Hutchens and Karina Neff are joined by Tim Moriarty, Co-Founder of Data Insights Consulting and member of
🎤 In this special episode of Hard Refresh, Caden and Karina pause the usual format—no guest, no Two Truths & a Lie—to talk candidly about one of the most meaningful initiatives tohit the industry: the inaugural VEO Conf
📶 In this episode of Hard Refresh, hosts Caden Hutchens and Karina Neff sit down with John Kunzier, CEO and President of Invisible Sun Technology, to explore how IoT is reshaping janitorial services—from demand-driven c
💡In this episode of Hard Refresh, host Caden Hutchens is flying solo and sitting down with the powerhouse behind WootRecruit and Sell Convert Clean—Libby DeLucien. From scaling residential cleaning during COVID to build
🧹 What does six decades in the cleaning industry teach you? In this episode of Hard Refresh, host Caden Hutchens and co-host Karina Neff sit down with Ron Segura, President of Segura & Associates and a true industry leg
🧠 In this episode of Hard Refresh, hosts Caden Hutchens and Karina Neff sit down with Josh Vesely from Findd to dig deep into what it actually takes to roll out biometric tech in the janitorial world—and why success has
🧠 What does it take to scale a janitorial business without drowning in fires, friction, and failed tech? In this episode of Hard Refresh, host Caden Hutchens sits down with Michelle Audas, CEO of Swept Janitorial Softwa
💼 In the third and final mini episode recorded live at ISSA’s Business Growth Strategies conference, Hard Refresh co-host Caden Hutchens sits down with Billy McGrail and Michael Staver of KleenMark to talk about breakin
💡 In the second mini episode recorded onsite at the ISSA Business Growth Strategies conference, Hard Refresh co-host Caden Hutchens sits down with Luis da Costa, founder of Modular Concepts, to explore how a relationshi
💥 We’re live from the ISSA Business GrowthStrategies conference with the first of three special mini episodes! Co-hosts Karina Neff and Caden Hutchens sit down with Channing Johnson, President of KP Building Services, f
We hit record live from the floor at ISSA’s 2025 BusinessGrowth Strategies Conference in Chicago! In this special edition of HardRefresh, co-hosts Karina Neff and Caden Hutchens talkbusiness strategy, brand perception, a
🚽 Toilet talk—elevated. In this episode of Hard Refresh, hosts Karina Neff and Caden Hutchens dive deep (pun intended) into bathroom tech and brand psychology with Rob Poleki, Founder & CEO of Washie and self-proclaimed
🤖 It’s the most requested topic we’ve everhad—and we finally deliver! In this episode of Hard Refresh, hosts Karina Neff and Caden Hutchens welcome David Pinn, CEO of Brain Corp, for a deep dive into the future of robot
💰 Ever wonder what it takes to get real venture capital in the cleaning industry? In this episode of Hard Refresh, co-hosts Karina Neff and Caden Hutchens sit down with Brian Snow, Managing Partner at Impala Ventures, t
💻 As AI accelerates software development, more cleaning industry leaders are asking: Should we build our own software or buy off the shelf? In this episode, co-hosts Karina Neff and Caden Hutchens sit down with Ryan Fer
💡 In this episode of Hard Refresh, hosts Karina Neff and Caden Hutchens sit down with George Boutsalis, President of Impact Cleaning Services, to explore the double-edged sword of software overload in the cleaning indus
Brian Lee
sports medicine expert · Metro Home Improvements
1 appearance on this show
David Lee
President of the OhioHealthy Medical Plan · Fame Architecture and Design
1 appearance on this show
Brian Snow
Vice President – Structured Finance · Moody’s Investors Service
1 appearance on this show
Lisa Macqueen
CleanCorp
1 appearance on this show
Tim Cullinan
Janitronics
1 appearance on this show
Tim Moriarty
Data Insights Consulting
1 appearance on this show
John Kunzier
Invisible Sun Technology
1 appearance on this show
Gerald Fong
BrightGo
1 appearance on this show
Ron Segura
Segura & Associates
1 appearance on this show
Josh Vesely
Findd
1 appearance on this show
Michelle Audas
Swept Janitorial Software
1 appearance on this show
Billy McGrail
KleenMark
1 appearance on this show
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Hard Refresh | An ISSA Podcast is hosted by ISSA Technology and Innovation Committee. The show is categorised under technology and has published 29 episodes.
Hard Refresh | An ISSA Podcast has published 29 episodes.
Hard Refresh | An ISSA Podcast regularly covers technology. It sits in the technology category.
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Episodes of Hard Refresh | An ISSA Podcast average 35 minutes. a focused format where a clear narrative arc and tight preparation matter most.
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