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"Good Morning BSS World" is a podcast dedicated to outsourcing and business support services industry. My name is Wiktor Doktór and since 2010 I promote, educate and talk about outsourcing, shared services and other forms of professional services. Together with group of business enthusiasts, I run FOCUS ON Business media (Portal and printed magazine) and manage the Pro Progressio Club, where I have a pleasure to cooperate with many Polish and International BPO and SSC organizations. In this podcast I share with you my comments, industry news and updates concerning reports, business events, data, service providers as well as people representing BSS World. Get ready for a cycle of interesting and short episodes. If you are liking what you're hearing feel free to leave your comments on platform you use to listen to this podcast, like it and share it with your business colleagues. Welcome to my World! Welcome to "Good Morning BSS World"! Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support .
Unknown Host hosts Good Morning BSS World.
Hello Listners and viewers of Good Morning BSS World podcast. In this episode I welcome Ilona Olszak, Managing Director of Clearsulting Poland , and Tim Nicholls, EMEA President at Clearsulting , for an insightful discus
Hello! Wiktor Doktór here. In this episode of Good Morning BSS World , I’m joined by Marcin Grzegory from Invest in Pomerania to discuss the latest global trends from OWS26 in Chicago and the incredible growth of the Tri
In this episode of the BSS World Podcast , I sit down with Grzegorz Baran from Transcom to discuss the shifting landscape of Business Process Outsourcing (BPO) and Global Business Services (GBS) . As we navigate 2026, th
Here comes the second release of RBGU – Raw BPO & GBS Update – the series of short podcasts presented in raw version. No cuts, no corrections, some mistakes left, but those are the rules! Today I have for you a short sum
I have a pleasure to work with CX industry since late 90s of previous century. I remember the times when first call contact centres were built in Poland and started to grow. Now, in 2026, the CX industry is very well dev
Value vs Price with Maggi Dewedar Value or a price or perhaps I should say Value vs. Price - this is a question!? It's common for businesses to base their selection of an outsourcing partner on price. But is this always
I have met Peter Ryan many years ago. He is one of not many global experts who on a daily basis takes a closer look into BPO and CX world. Every year Peter creates surveys, writes reports, organizes events and runs dozen
In this episode of Good Morning BSS World , I return to Latin America for our regular monthly update on the BPO and GBS industry, and I am joined once again by my good friend and LATAM expert, Mauricio Velasquez. Based o
Hey, Hello, Something new is just arriving on the Good Morning BSS World podcast. It's RBGU, or Raw BPO&GBS Update. A new series of short podcasts about news, and interesting facts from the world of business services. Ea
In this episode of Good Morning BSS World , I return to Africa for our regular monthly update on the state of the BPO and GBS industry across the continent. I am joined by two outstanding guests – Traci Freeman and Rod J
In this episode of Good Morning BSS World , I invite you to listen to the talk I had with two independent CX analysts I truly value – Peter Ryan and Matt Kendall. Our conversation revolves around the freshly released Off
In this episode of Good Morning BSS World , I sit down with Ashim Kumar, Founder of AK Consulting, international leadership expert and certified John Maxwell coach. Together we explore the real meaning and value of Maste
In this episode of Good Morning BSS World , I open a brand-new chapter dedicated to Latin America. My guest is my long-time friend and one of the best experts in the region – Mauricio Velasquez, LATAM’s BPO & GBS consult
In this episode of Good Morning BSS World , I take you on a journey to emerging outsourcing destinations in Africa – Ethiopia. For the first time on the podcast, I dive deep into the local BPO and GBS landscape in this C
In this episode of Good Morning BSS World , I had a pleasure of hosting three exceptional professionals who represent both sides of the Atlantic - Shelli Ryan (CEO of Ad Hoc Communication Resources), Michael Nacarato (He
In this episode of Good Morning BSS World , I connect with Myroslav Khmarskyi , co-founder and partner at Avitar , a Kyiv-based legal firm specializing in IT law and digital compliance. Our conversation opens with an ins
In this episode of the Good Morning BSS World Podcast , I take a unique detour from the usual business themes to explore something that underpins almost every professional interaction today - the English language . I hav
In Episode 132 of Good Morning BSS World , I take you on a journey into the evolving BPO and GBS landscape of Georgia with a special guest, Sergo Baramia – CEO and Managing Partner at Evolvexe Group. Sergo offers a behin
In this episode of Good Morning BSS World , I connect across the Atlantic with Ahmed Refky, CEO of Planovate — an advisory firm based in Orlando, Florida, specializing in the CX and BPO sectors. With more than 25 years o
In 130 episode of Good Morning BSS World , I reconnect with Rod Jones, patron and co-founder of the Africa Federation of GBS Associations, to explore the latest developments in Africa’s rapidly expanding Global Business
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Good Morning BSS World is hosted by Unknown Host. The show is categorised under Business and has published 0 episodes.
Good Morning BSS World regularly covers Business. It sits in the Business category.
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