
Get Organized! by Dr. Frank Buck
The Right Pair of Eyes
Most problems don't linger because they're impossible to solve. They linger because they haven't reached the right person yet. I call it the "right pair of eyes" principle, and once you see it, you'll use it every time. Whether it's a flickering light that affected a whole neighborhood for years or a frustrated customer who can't get through to the right person, the fix is usually one conversation away. Read the full post and let me know: what's a problem you finally solved once it got to the right person? https://FrankBuck.org/right-pair-of-eyes

