This podcast is for leaders who are ready to reinvent Global Business Services for the Age of AI. Each episode brings real-world stories and practical strategies from GBS executives and transformation leaders who are redesigning operating models, modernizing data foundations, reengineering processes, and reshaping talent strategies to unlock AI at scale. We cut through theory and hype. Instead, we focus on what actually works: How to redesign your GBS operating model to make maximum use of AI How to prepare and govern data so AI can deliver real business value How to simplify and standardize processes before digitizing them How to reskill, redeploy, and re-energize your workforce How to lead change when technology moves faster than culture If you're responsible for the next chapter of GBS, this podcast gives you the insights, frameworks, and candid lessons to move from ambitio
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Contact path
Public web form
Booking probability
27%
Guest openness
Selective
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Signup to Generate a PitchThis podcast is for leaders who are ready to reinvent Global Business Services for the Age of AI. Each episode brings real-world stories and practical strategies from GBS executives and transformation leaders who are redesigning operating models, modernizing data foundations, reengineering processes, and reshaping talent strategies to unlock AI at scale. We cut through theory and hype.
Recent episodes include "The New GBS People Strategy: Designing the Org Chart for a Human-Led, AI-Enabled World" (20 October 2026, 38 minutes), "How Agentic AI is Rewriting Leadership: Sumit Mitra, Tesco Business Solutions" (11 August 2026, 33 minutes), and "Managing Token Costs: Agentic AI's Invisible Expense" (28 July 2026, 21 minutes).
GBS Rewired publishes roughly every two weeks, with episodes averaging 33 minutes across 12 episodes.
Booking probability for GBS Rewired is 27%, and the host is rated Selective on guests. GBS Rewired requires a Pod Score of 80 or higher. GBS Rewired's contact route on record: public web form.
The strongest fits for GBS Rewired are Business & Management Consulting. GBS Rewired has a business audience.
GBS Rewired is a business podcast with 12 episodes published.
Our AI reads these to draft pitches. Use them as grounding for a pitch that cites a real guest and a specific topic.
Episode #1
What does a GBS team actually look like when half of transactional work is automated? In this episode, Shaji Farooq, CEO of Chazey Partners, joins the podcast to unpack the new people strategy for a human-led...
Episode #11
As Agentic AI moves from concept to capability, the hardest part of GBS leadership isn't the technology; it's the judgment required to deploy it well. In this episode of GBS Rewired, host Sally Fletcher sits down with...
Episode #10
Agentic AI is transforming Global Business Services: but are you budgeting for the hidden cost behind every AI decision? In this episode, Sally Fletcher sits down with Hypatos CEO Uli Erxleben to explore the growing...
Episode #9
In this episode, Frank Schüler, Managing Director of Global Business Services at DHL Global Forwarding, shares how he leads one of the world's largest GBS organizations, supporting global operations with 6,000 people...
Episode #8
Many GBS leaders still lead with "we save money," but is that still the right pitch? In this episode, Steve Rudderham, SVP GBS at Ecolab, joins us to talk about the shift from cost center to value engine. Drawing on his...
Episode #7
Data quality isn't the most glamorous topic in enterprise AI — but it might be the most important one. In this episode, Sally Fletcher , Head of Thought Leadership & Community, Hypatos , sits down with Vandana Khanna...
Episode #6
Everyone's running AI pilots, but how many are actually delivering real business impact? In this episode, we're joined by Sefa Soybir , Senior Manager and Agentic GBS Lead at EY, where he helps organisations move beyond...
Episode #5
The AI conversation in Global Business Services is loud; but how much of it is grounded in reality? In this episode, we sit down with two of the most authoritative voices in the GBS industry: Naomi Secor and Barbara...
Episode #4
As enterprises shift from AI pilots to full-scale deployment in 2026, the real challenges emerge — and 40% of agentic AI projects are predicted to fail. In this episode of GBS Rewired , host Sally Fletcher sits down...
Episode #3
In this episode of GBS Rewired, Sally Fletcher speaks with Jan Nikus , Vice President of KONE Business Services, about the importance of user experience (UX) in global business services. KONE's substantial investment in...
Episode #2
In this episode of GBS Rewired , we sit down with Dr. Ansgar Thiessen, Head of Global Central Operations at Swiss Re Corporate Solutions, to explore how AI is driving flawless delivery in global business services. From...
Episode #1
How is Agentic AI transforming the GBS operating model? In Episode 1 of GBS Rewired , I sit down with Uli Erxleben , CEO of Hypatos, to unpack what “Agentic GBS” really means, and how AI agents are reshaping enterprise...
Recent guests on GBS Rewired. Study who booked and why before you pitch.
Hypatos
DHL Global Forwarding
Ecolab
MetLife
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