
Forged in Fire: LGBTQ+ Leadership
Be Kind, Be Useful with Jeff Marootian
What does it mean to lead authentically while creating space for others to thrive? In this episode of Forged in Fire , Liz Cavallaro sits down with Jeff Marootian, President and CEO of UL Standards & Engagement, to explore a leadership journey shaped by public service, identity, mentorship, and a commitment to making people feel welcome. Jeff reflects on coming of age as a gay man during a challenging period for the LGBTQ+ community and how those experiences strengthened his ability to listen, read a room, build trust, and lead with empathy. He shares lessons from his career across local and federal government and discusses why inclusion is not simply a workplace value, but an essential part of building effective organizations and attracting and retaining talented people. The conversation also explores the importance of visible LGBTQ+ leadership, the mentors who helped Jeff recognize that he belonged, and his responsibility to create that same sense of possibility for others. Through moments of adversity, public scrutiny, and organizational leadership, Jeff returns to a simple principle that continues to guide him: “Be kind and be useful.” Jeff’s story offers a reminder that leadership is not only about the position you hold. It is about listening, showing up authentically, breaking down barriers, and helping others see that they belong in the room.





