Let's get real. Most advice on AI, CX, and startups is just noise—hype, clichés, and fluff. For Starters cuts through it all with raw takes, real strategies, and contrarian insights you can actually use. Sometimes we’ll go deeper with guests who bring the heat. No hype, just where we're headed. chriscrosby.cx
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Booking probability
19%
Guest openness
Selective
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Signup to Generate a PitchLet's get real. Most advice on AI, CX, and startups is just noise, hype, clichés, and fluff. For Starters cuts through it all with raw takes, real strategies, and contrarian insights you can actually use. Sometimes we’ll go deeper with guests who bring the heat. No hype, just where we're headed. chriscrosby.cx
Recent episodes include "Announcing, the Great Contact Center Rewrite" (1 April 2025, 5 minutes), "Just Make It Easy (J-M-I-E)" (7 February 2025, 3 minutes), and "The M&A Drought: Understanding the Current Market Shift" (6 February 2025, 4 minutes).
For Starters publishes roughly a few times a week, with episodes averaging 5 minutes across 16 episodes.
Booking probability for For Starters is 19%, and the host is rated Selective on guests. For Starters requires a Pod Score of 80 or higher. For Starters's contact route on record: verified email.
The strongest fits for For Starters are Business & Management Consulting and IT Services & Software Development. For Starters has a business audience.
For Starters is a business podcast with 16 episodes published.
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For Starters
<p>Well, today's a big day.</p><p>It's a big day for me personally.</p><p>It's a big day for EndeavorCX, our company, and I believe for the contact center industry at large.</p><p>I've been fortunate enough in my 30-ish...
For Starters
<p>Today, my advice to startups is to tattoo the following acronym somewhere where you will see it every single day: J-M-I-E, which means Just Make It Easy.</p><p>I came up with this several years ago when I was...
<p>Last week, I did a post about how I felt that AI in the contact center industry had plateaued rather than seen a bubble. We'd run out of innovation, effectively. And the result of that was a lot of companies that...
For Starters
<p>Today, let's talk about market bubbles, plateaus, and gray swans.</p><p>For the last six months or so, I've been looking at AI in the context of the market, and it has felt pretty bubblicious—like we were hitting a...
For Starters
<p>Few things can be more important to an early-stage company's success—or any company's success, really—than your ability to build trust with the market, with your customers, with your employees, the folks that you're...
For Starters
<p>Today, let's tackle AI readiness and “agentic” readiness, which I guess is the new buzzword in the contact center.</p><p>There's a lot of, I think, misguided but well-intended advice that the very first thing you...
<p>The following is an snippet from my conversation with John Walter on 1/15/2025</p><p>The current conversational AI vendors are doing quite well and are maintaining healthy profit margins. I've heard one mention an...
<p>In this interview, John Walter posed the question: “What if we make it an incentive so that if a company is willing to adopt this tool, they are also making these AI assistants more valuable? These AI assistants are...
For Starters
<p>Good morning, everyone, and welcome back to For Starters. Today, I want to drop a quick note on not screwing up your pre-sales and post-sales onboarding process. You all spend a lot of money acquiring new customers...
<p>Today I'll wade into the waters and talk about a hot topic these days, which is the future of the BPO industry. There's a lot of varying opinions and thoughts on it, from, "It's the end of the world; everything's...
<p>Good morning and welcome back to For Starters today. Let's talk about distribution, go-to-market, and the fabled channel, which, for channel, I'm defining as mostly sales agents, technology distributors—aka referral...
<p>Working closely with seasoned professionals has a way of sharpening our business instincts, teaching us how to handle finances, and ultimately boosting our confidence to start and lead companies. This post revisits...
<p>Leadership in startups is messy. Founders are expected to scale their vision, align teams, deliver value to customers, and pace industry transformation—all while navigating constant uncertainty. Yet leadership itself...
<p>Welcome back to For Starters. This week is all about tough love for my fellow entrepreneurs, and today we’re taking on hustle culture.</p><p>Many of you post daily about grinding, sacrificing, and working 20-hour...
<p>Chris Crosby discusses the importance of ecosystem-wide growth and unlocking exponential potential. He highlights the limitations of traditional hub and spoke models in partnerships and ecosystems, where applications...
Episode #1
<p>Hi everyone, and welcome to Day One of For Starters: Unfiltered Perspectives on AI, CX, and Startups. This is a mostly daily podcast, starting today, where we’ll cut through the noise and jargon surrounding these...
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