Hosted by Mike Lyons, SPHR · 🇺🇸 US · EN-US · 64 episodes
Established thought leaders with verified media credentials.
I speak with eye care and healthcare clinical leaders and the experts who help their clinics succeed.
Mike Lyons, SPHR hosts Eye Care Leadership Live, a business show with 64 episodes published.
Send us Fan Mail We use The Four Agreements to talk about what actually changes clinic culture: the words we choose, the stories we invent, and the standards we repeat. We share real ophthalmology examples that connect e
Send us Fan Mail We share a real-world story about a patient’s serious allegation against an employee and what it takes to respond with care, speed, and sound judgment. We break down how we build trust, gather facts, and
Send us Fan Mail We talk with Carl White about how private practices can beat bigger competitors by leaning into what independence makes possible and by saying it clearly in their marketing. We also dig into HIPAA blind
Send us Fan Mail We talk with Dr. Cynthia Matosian about the leadership moves that keep eye care practices sustainable when costs rise and reimbursements fall. We dig into building patient-first culture, learning the bus
Send us Fan Mail In this episode, which originally posted in June 2025, my esteemed guest was Hillary Golden. Hillary is a keynote speaker and advisor on the topic of patient care in ophthalmology with a particular focus
Send us Fan Mail We talk with Jennifer Church Kilkenny about what actually drives growth for cash-pay services in healthcare, from local search intent to email lists you control. We also get real about social media tacti
Send us Fan Mail In this show, I talk about rest as a form of self-care that makes us better leaders, not just better at “getting through” the week. I share practical ways to protect our energy so we can think clearly, s
Send us Fan Mail We talk with Mike Guelcher of Prism Consulting Partners about what really drives an ophthalmology or optometry practice sale and why “value” is not the same thing as the final price. We dig into the huma
Send us Fan Mail We break down why technician turnover stays high in busy eye care clinics and how better hiring and onboarding fixes it. We share practical ways to validate skills, build a consistent training program, a
Send us Fan Mail We talk with healthcare attorney Matt Stevens about the real-world legal and operational fights clinics face with insurance reimbursement, audits, and payer clawbacks, plus the steps that keep small prob
Send us Fan Mail A harassment allegation can make even experienced clinic leaders freeze, not because they don’t care, but because every move has consequences. We’ve handled these situations many times, and we break down
Send us Fan Mail Mike talks with Kurt Defenbaugh about why culture is not a slogan or a perks program, but the lived DNA of a clinic that either gets designed on purpose or assigned by default. We walk through a concrete
Send us Fan Mail Hiring shouldn’t feel like a weekly emergency, but in many ophthalmology and optometry clinics it does: outdated job descriptions, endless resumes, interview no-shows, and the temptation to grab the firs
Send us Fan Mail We talk with Dr. Melissa Barnett about how a dry eye and specialty contact lens optometrist becomes an ICF credentialed coach and why that work brings her so much joy. We dig into burnout, clarity, and l
Send us Fan Mail This episode is to announce that Mandy Cansler Consulting and I are launching a free, multi-phase ophthalmology compensation survey so leaders can stop relying on generic healthcare numbers and start ben
Send us Fan Mail My guest for this episode is Luke Goetting, a speaker and advisor on leading Generation Z and across generations. We unpack how digital natives changed the rules of retention and why eye care clinics win
Send us Fan Mail In this show, I tackle the real question behind manager overload: when an eye care clinic needs more leadership coverage to protect retention, productivity, and culture. We share clear warning signs, pra
Send us Fan Mail We sit down with Amy Ford of Curo Research to map the real-world path to launching and scaling clinical research inside an eye care clinic. We dig into staff growth, budgeting that actually covers the wo
Send us Fan Mail We explore how a 30‑year optometrist reconnected with purpose, found her voice through vulnerability, and turned a clinic into a culture powered by gratitude and action. The story spans a viral poem, pra
Send us Fan Mail We unpack the paradox of speed in HR and show how to move quickly without breaking culture. From hiring to onboarding to tough calls, we share practical systems that build confidence, reduce risk, and ra
Matt Stevens
Managing Director for Human Performance and Learning · Hawk Conservancy Trust
1 appearance on this show
Luke Goetting
Future of Work expert and speaker
1 appearance on this show
Amy Ford
Able Speaks/Crawford
1 appearance on this show
Chad Miller
innovative educator · Louisville Slugger Hitting Science Center
1 appearance on this show
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Eye Care Leadership Live is hosted by Mike Lyons, SPHR. The show is categorised under business (management) and has published 64 episodes.
Eye Care Leadership Live has published 64 episodes.
Eye Care Leadership Live regularly covers business, management. It sits in the business category, with a management focus.
Eye Care Leadership Live is accessible for guests with genuine business expertise. A personalised, episode-aware pitch will still outperform a generic one every time.
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Episodes of Eye Care Leadership Live average 29 minutes. a focused format where a clear narrative arc and tight preparation matter most.
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