
AI In HR Without The Hype
Send us Fan Mail AI can make HR feel effortless ... right up until it makes a confident suggestion that’s quietly wrong. I this episode, I walk through how I use AI tools every day for HR documents and research, why that

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Hosted by Mike Lyons, SPHR · 🇺🇸 US · EN-US · 71 episodes
Established thought leaders with verified media credentials.
I speak with eye care and healthcare clinical leaders and the experts who help their clinics succeed.
Mike Lyons, SPHR hosts Eye Care Leadership Live, a business show with 71 episodes published.

Send us Fan Mail AI can make HR feel effortless ... right up until it makes a confident suggestion that’s quietly wrong. I this episode, I walk through how I use AI tools every day for HR documents and research, why that

Send us Fan Mail Culture shows up in the smallest moments: the way the front desk greets a nervous patient, how a technician handles a delay, whether a physician trusts the team or escalates every hiccup. When those mome

Send us Fan Mail Your marketing might be doing its job and you could still be losing your best patients. That’s the core tension we dig into with Kade Wilcox, founder of Convert Health, an ophthalmology lead generation a

Send us Fan Mail Most healthcare practices don’t struggle because the medicine is bad. They struggle because leadership gets stretched thin, managers get promoted without support, and culture slowly drifts until turnover

Send us Fan Mail You can do everything “right” for patients all day long and still get blindsided by a privacy complaint, an OSHA inquiry, or a cyber incident. That’s why we invited Jennifer Cosey, President of Eagle Ass

Send us Fan Mail We talk with ophthalmology executive recruiter Greg Spruce about why senior hires go sideways in ophthalmology and what to do differently before you make a costly leadership mistake. We break down how to

Send us Fan Mail We use The Four Agreements to talk about what actually changes clinic culture: the words we choose, the stories we invent, and the standards we repeat. We share real ophthalmology examples that connect e

Send us Fan Mail We share a real-world story about a patient’s serious allegation against an employee and what it takes to respond with care, speed, and sound judgment. We break down how we build trust, gather facts, and

Send us Fan Mail We talk with Carl White about how private practices can beat bigger competitors by leaning into what independence makes possible and by saying it clearly in their marketing. We also dig into HIPAA blind

Send us Fan Mail We talk with Dr. Cynthia Matosian about the leadership moves that keep eye care practices sustainable when costs rise and reimbursements fall. We dig into building patient-first culture, learning the bus
![Hillary Golden: Lessons in Glaucoma Patient Care [Replay] episode artwork](https://storage.buzzsprout.com/j28ryd24fydzjhknnpebqekpevaw?.jpg)
Send us Fan Mail In this episode, which originally posted in June 2025, my esteemed guest was Hillary Golden. Hillary is a keynote speaker and advisor on the topic of patient care in ophthalmology with a particular focus

Send us Fan Mail We talk with Jennifer Church Kilkenny about what actually drives growth for cash-pay services in healthcare, from local search intent to email lists you control. We also get real about social media tacti

Send us Fan Mail In this show, I talk about rest as a form of self-care that makes us better leaders, not just better at “getting through” the week. I share practical ways to protect our energy so we can think clearly, s

Send us Fan Mail We talk with Mike Guelcher of Prism Consulting Partners about what really drives an ophthalmology or optometry practice sale and why “value” is not the same thing as the final price. We dig into the huma

Send us Fan Mail We break down why technician turnover stays high in busy eye care clinics and how better hiring and onboarding fixes it. We share practical ways to validate skills, build a consistent training program, a

Send us Fan Mail We talk with healthcare attorney Matt Stevens about the real-world legal and operational fights clinics face with insurance reimbursement, audits, and payer clawbacks, plus the steps that keep small prob

Send us Fan Mail A harassment allegation can make even experienced clinic leaders freeze, not because they don’t care, but because every move has consequences. We’ve handled these situations many times, and we break down

Send us Fan Mail Mike talks with Kurt Defenbaugh about why culture is not a slogan or a perks program, but the lived DNA of a clinic that either gets designed on purpose or assigned by default. We walk through a concrete

Send us Fan Mail Hiring shouldn’t feel like a weekly emergency, but in many ophthalmology and optometry clinics it does: outdated job descriptions, endless resumes, interview no-shows, and the temptation to grab the firs

Send us Fan Mail We talk with Dr. Melissa Barnett about how a dry eye and specialty contact lens optometrist becomes an ICF credentialed coach and why that work brings her so much joy. We dig into burnout, clarity, and l
Dr Matt Stevens
Managing Director for Human Performance and Learning · Hawk Conservancy Trust
1 appearance on this show
Luke Goetting
Future of Work expert and speaker
1 appearance on this show
Amy Ford
Able Speaks/Crawford
1 appearance on this show
Chad Miller
innovative educator · Louisville Slugger Hitting Science Center
1 appearance on this show
Joey Hamel
Eye Physicians and Surgeons
1 appearance on this show
Kade Wilcox
Convert Health
1 appearance on this show
Mike Guelcher
Prism Consulting Partners
1 appearance on this show
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Eye Care Leadership Live is hosted by Mike Lyons, SPHR. The show is categorised under business (management) and has published 71 episodes.
Eye Care Leadership Live has published 71 episodes.
Eye Care Leadership Live regularly covers business, management. It sits in the business category, with a management focus.
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