
Episode #22
Plugging Profit Leaks with Education with Jonny Havey
Today on Education Influencers, Dr. Carla Sparks interviews Jonny Havey, founder of eLearning Partners and former PwC IT auditor and CPA, about using education as a competitive advantage to increase product adoption, customer acquisition, and customer and employee retention. Havey explains how uninspiring online CPE courses led him to build more engaging e-learning programs and consult clients from solopreneurs to S&P 500 teams. He introduces the Plug the Profit Leak Challenge, a multi-day group consulting experience based on aligning “ROI Pie” across business, customers, buyers, and employees to uncover profit leaks, often finding at least $100K quickly. He outlines an ROI framework—define ROI, set KPIs, then choose tactics and measure results—plus the Pareto Principle (80/20) and 64/4 rule to focus time and energy on what drives outcomes. He shares resources at elearningpartners.com and plugtheprofitleak.com. Episode Highlights: 00:00 Welcome to the Podcast 00:30 Meet Jonny Havey 01:41 Why eLearning Partners Started 04:32 Who Businesses Serve 05:32 Plug the Profit Leak 10:38 ROI for Educators 13:08 Profit Equation and KPIs 19:22 Education Meets Business 23:06 Time Energy and 80 20 31:59 Where to Find Jonny 33:20 Startup Tips for Founders 35:50 Relationships Build Trust 37:42 Final Takeaways and Thanks

