"Dispatch in Depth" is the only podcast that delves into the why and how of emergency dispatch. Each episode we will talk with a different researcher about the work they’re doing to make emergency dispatch as safe and effective as possible worldwide. “Dispatch in Depth” is the official research podcast of the International Academies of Emergency Dispatch.
scienceeducationself improvement
About the host
Dispatch in Depth hosts Dispatch in Depth, a science show with 20 episodes published.
Joe Wassel, Founding CEO of Zero Nine Thirty-Seven and Principal Consultant with Deep Water Point & Associates, speaks about his experience as a member of the Department of Defense in the Pentagon when it was stuck on Se
Chris Carver, Octave’s Director of Market Development, talks about his experience as an emergency dispatcher with the New York Fire Department (FDNY) during the September 11th attacks. He also discusses his role at Octav
Bill Vedra, Director of the Emergency Communications Center (ECC) for the city of Cincinnati, discusses his agency’s re-implementation of the Police Priority Dispatch System (PPDS). He discusses the circumstances surroun
Foundations of 911 with Jeri Phillips and Jessica Hutchens
Jun 30, 2026
Jessica Hutchens and Jeri Phillips, training specialists with Guilford Metro 911, talk about the foundational training that all Emergency Dispatchers should receive. They discuss what skills are necessary for an Emergenc
Jody Mader, Master ETC-I Instructor and 2025 Instructor of the Year, shares some insights she’s gained in her 18 years of experience in emergency telecommunications. She discusses how she became interested in adult educa
Combined Regional Communications Authority (CRCA) 911’s Deputy Director Lindsay Hubbard talks all about their dispatch internship program—how it came to be, how it’s evolved over the past few years, and advice for people
FirstWatch: Visible, Usable Data with Bekah Haywood
Apr 7, 2026
Bekah Haywood, Business Analyst for the Solutions Support Team, talks about all things FirstWatch. She discusses the upcoming high-acuity dashboard for Academy Analytics, the importance of peer support in the dispatch ce
30 Years of OnStar with Kathy Sukus and Mitch Petterson
Mar 31, 2026
Kathy Sukus, GM/OnStar Public Safety Engagement Leader, and Mitch Petterson, a member of the Outreach Team, discuss OnStar’s role as a Partner Sponsor of NAVIGATOR 2026. They highlight OnStar’s ACE status, their free pub
GovWorx: Improving Hiring and Retention with Scott MacDonald
Mar 24, 2026
Scott MacDonald, CEO of GovWorx, discusses the company’s sponsorship of NAVIGATOR 2026. He discusses where the company finds inspiration for supporting emergency dispatchers and talks about the CommsCoach Hiring and Rete
Motorola Solutions: Assisting Dispatchers with Jeff Freeland and Wendy Lotman
Mar 17, 2026
Jeff Freeland, Product Manager for Motorola Solutions' AI Agents and Assistants, and Wendy Lotman, Statewide Account Executive, give an update on what Motorola Solutions is working on, particularly their new Assist Suite
Acting Sergeant Tim Clover with St. Louis University talks about two experiences where he saved someone’s life in an emergency situation—one a choking infant and one a man in a vehicle fire. He discusses how his career a
Jordan Kolarik, a Communications Team Leader with New South Wales Ambulance in Australia, talks about the neuroscience behind effective mentorship. He discusses adult learning, best practices, and some case studies from
Dr. Sung Poblete, the CEO of Food Allergy Research and Education (FARE), talks about the time-critical nature of emergency allergy 911 calls. She discusses the role of FARE, what emergency dispatchers should know about a
MedCom’s 84 Cardiac Arrest Saves with Taylor Davis
Sep 23, 2025
Taylor Davis, Director of Communications for Greenville County EMS (MedCom), talks about her recent Letter to the Editor for the Journal of Emergency Dispatch about her agency’s 84 CPR saves in 2024. She also covers what
Jonny McMullan, EMD Mentor Instructor and Curriculum Board Member, gives an update on what has changed in the EMD Mentor course since 2022. He discusses how an EMD Mentor offers different support than a CTO, supervisor,
Edel Burton, Clinical Hospital Pharmacist and Lecturer in Clinical Pharmacy in University of College Cork, discusses her recent study on prehospital care for suspected stroke during the COVID-19 pandemic. She discusses m
End Violence Against Women International with Grace Frances
Aug 12, 2025
Grace Frances, Director of Community Partnerships, talks about the organization End Violence Against Women International (EVAWI) and how it relates to emergency dispatch. She discusses the array of resources that EVAWI p
Nicole Snell, CEO of Girls Fight Back, discusses the importance of boundaries and empowerment in your role as an emergency dispatcher. She outlines some steps for healthy communication and how one person adopting these s
Parker County’s Race to ACE with Rayna Willis and Tyler Kennington
May 20, 2025
Rayna Willis and Tyler Kennington with Parker County Hospital District in Texas discuss their center’s race to ACE. They talk about their motivations, their barriers, and advice for other centers ready to take the plunge
Asking the Right Questions with Meridith Jensen and Ricardo Martinez
May 13, 2025
This combined episode with the hosts of Dispatch in Depth, Tell Me Exactly, and Within the Trenches took place at NAVIGATOR 2025. Attendees were invited to share their answers to the following questions: What facts would
How do I pitch Dispatch in Depth as a podcast guest?
Dispatch in Depth has a verified contact on file. Create a free PitchCentric account to access it and generate a personalised pitch in seconds. Research at least 3 recent episodes first and lead with a specific angle that serves their science audience.
Who is the host of Dispatch in Depth?
Dispatch in Depth is hosted by Dispatch in Depth. The show is categorised under science (education) and has published 20 episodes.
How many episodes does Dispatch in Depth have?
Dispatch in Depth has published 20 episodes.
What topics does Dispatch in Depth cover?
Dispatch in Depth regularly covers science, education, self improvement. It sits in the science category, with a education focus.
Is it hard to get booked on Dispatch in Depth?
Dispatch in Depth is accessible for guests with genuine science expertise. A personalised, episode-aware pitch will still outperform a generic one every time.
Is Dispatch in Depth currently accepting guest pitches?
Dispatch in Depth hasn't explicitly signalled guest openness in recent episodes. That doesn't rule out pitching. your hook just needs to be especially compelling and relevant to their recent content.
What guest credentials does Dispatch in Depth typically look for?
Our data rates Dispatch in Depth's guest bar at 80/100 (Premium tier). Established thought leaders with verified media credentials. Sign in to PitchCentric to see how your own Pod Score compares against this show.
Methodology. Booking Probability™ blends Listen Score, 30-day Virality, open-to-guests detection, and Apple ratings. Data refreshed every 60 minutes. Listen Score and Booking Probability are calculated by PitchCentric. Last enriched 2 days ago.