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Hosted by Scott Benedict · 🇺🇸 US · EN-US · 99 episodes
Established thought leaders with verified media credentials.
The Digital Front Door explores how technology is reshaping the retail industry and redefining the in-store customer experience. Each episode features conversations with industry leaders, innovators, and solution providers who are driving change at the intersection of digital tools and brick-and-mortar retail. From AI-powered shopping carts to retail media, personalization, and operational efficiency, the show dives into the strategies and solutions that help retailers improve shopper engagement, increase loyalty, and grow revenue. Listeners can expect practical insights, forward-looking ideas, and real-world examples of how the “digital front door” is opening new opportunities in retail.
Scott Benedict hosts Digital Front Door, a business show with 99 episodes published.
Chasing headlines about artificial intelligence replacing entire retail ecosystems overnight is a distraction that leaves brands unprepared for the practical reality of market evolution. With nearly half of consumers alr
Incomplete product data is a silent conversion leak in modern retail. With more than four in ten shoppers now utilizing artificial intelligence to make buying decisions, relying on legacy website strategies is a fast tra
Blindly trusting an automated recommendation tool is a guaranteed way for a retail merchant to lose their job. While technology providers promise that machine intelligence can seamlessly parse assortments, track vendor m
Grocery has historically been dismissed as a digital transformation laggard. Thin margins, perishable stock, and intense operational complexities made it seem like the last place to look for cutting-edge commerce trends.
A compelling brand mission will not save a product that fails to perform on the shelf. As consumer demand for sustainability and transparency grows, retail buyers face immense pressure to balance ethical sourcing with op
Ranking on page one of search results is no longer a guarantee of retail survival. As consumers shift from typing simple keywords to asking AI assistants complex, natural-language questions, the traditional click-and-con
Optimizing single retail locations is a massive data blind spot that severely limits forecasting and leaves money on the table. As consumer paths actively blur across physical formats and digital channels, relying on iso
Treating Agentic AI as a fragmented tool instead of a core operating system is heavily diluting the return on investment for modern organizations. As retail companies rapidly deploy autonomous technology across their ope
Retailers are no longer the sole gatekeepers of market success. The path from product creation to physical or digital shelves is shifting rapidly, requiring a fundamental change in how operators think about scaling in to
Luxury shoppers do not think in channels; they think in moments. If the experience feels effortless on Instagram but clunky at the register, or great in store but disappointing at delivery, the brand loses trust fast. Sc
Global demand is no longer the hard part. AI-driven discovery, social media, marketplaces, and search can surface your products to shoppers anywhere, anytime, including in countries you never planned to serve. That sound
The “shopping mall is dying” story has been repeated so often it sounds like fact, but the latest foot traffic data suggests something more interesting: the mall is splitting into two futures. We dig into a recent Placer
In an increasingly omnichannel landscape, retailers and brands spend millions on machine learning, AI tools, and advanced tech stacks, yet implementations routinely stall out. The bottleneck isn't the code or the enginee
The traditional retail conversion funnel is collapsing, and search as we know it is breaking. For years, digital retail relied on a simple formula: rank on page one, drive the click, and win on the product description pa
Navigating the shifting expectations of corporate giants requires a modern approach to team building. Staying relevant to major retail partners means moving beyond outdated playbooks and understanding exactly what a high
Topline growth is a vanity metric when your bottom line is leaking cash. In the modern e-commerce landscape, expanding your digital footprint and racking up sales numbers looks great on a pitch deck, but it means absolut
Traditional go to market channels are underperforming, putting massive pressure on brand incumbents. Many companies wait too long to adapt, finding themselves too far behind the ball to catch up once the gradual shift su
Traditional digital advertising is facing a quiet but massive structural shift. Brands that treat content as an afterthought are bleeding market share to a parallel media ecosystem that operates entirely on audience rela
Consumer attention is shifting faster than retail infrastructure can keep up, and failing to acknowledge where people actually spend their time is a quiet profit killer. While most brands focus on perfecting their existi
Distribution is the engine of the economy, yet it is often the most under-resourced department in a growing company. Founders frequently obsess over the technical specs of their product while treating their go-to-market
Rich Smith
VP and Co-Founder of Atlas MedStaff · Verisk Specialty Business Solutions
1 appearance on this show
Jennifer Selby Long
Selby Group
1 appearance on this show
Denise Natishan
Cameron Smith and Associates
1 appearance on this show
Todd Matherly
Market Performance Group
1 appearance on this show
Mara Devitt
McMillanDoolittle
1 appearance on this show
Lee Kallman
RD Solutions
1 appearance on this show
Jeff Clapper
8th & Walton
1 appearance on this show
David Feinleib
It's Rapid
1 appearance on this show
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Digital Front Door is hosted by Scott Benedict. The show is categorised under business and has published 99 episodes.
Digital Front Door has published 99 episodes.
Digital Front Door regularly covers business. It sits in the business category.
Digital Front Door is accessible for guests with genuine business expertise. A personalised, episode-aware pitch will still outperform a generic one every time.
Digital Front Door hasn't explicitly signalled guest openness in recent episodes. That doesn't rule out pitching. your hook just needs to be especially compelling and relevant to their recent content.
Episodes of Digital Front Door average 15 minutes. a focused format where a clear narrative arc and tight preparation matter most.
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