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Hosted by Unknown Host · 🇺🇸 US · EN · 32 episodes
Established thought leaders with verified media credentials.
Dear Frannie is the franchise advice column you didn't know you needed. Hosted by Katherine LeBlanc, Fractional CMO, and James Vitrano, Franchise Operator, each episode tackles one real question franchisors are quietly wrestling with - from franchisee adoption and growth friction to leadership blind spots and operational scale. No panels. No keynote speak. No fluff. Just two people who've been inside franchise systems answering the questions brand leaders are afraid to ask out loud. If you're a franchisor navigating the messy middle of scale - this show was made for you. New episodes drop bi-weekly. Subscribe so you don't miss the next one.
Unknown Host hosts Dear Frannie: Franchise Growth, Leadership and Scaling Advice, a business show with 32 episodes published.
What should you actually expect your franchisees to own — and what's yours to carry? In this episode, Katherine and James dig into the expectation gap that creates more friction in franchise systems than almost anything
You've been selling franchises yourself — between meetings, on instinct, whenever you have time. But is that actually a process? Katherine and James take a listener's question about building a franchise development funct
You hired people to do marketing. Things are getting posted, flyers are getting made, someone's running social. But sales aren't moving — and you honestly don't know if your team is the problem or if you are. In this epi
Franchisees are asking about vendor rebates - and you don't have a clean answer. That's the question at the center of this episode, and Katherine and James don't let it off easy. They talk through what franchisees are re
You've added executives. But are they moving the business forward - or just occupying a lane? Katherine and James get honest about what founders often get wrong when hiring their first executive team, why self-awareness
The ops manual is the backbone of your franchise system. So why does almost no one treat it that way? In this episode of Dear Frannie, Katherine and James make the case that neglecting your operations manual isn't a pape
Jim Nusbaum, President of Barry Bagels, joins Katherine and James for a live, on-the-spot Dear Frannie question: How do you scale from 23 to 100+ locations without losing the culture, quality, and experience that built t
Signing the wrong franchisee rarely looks like a mistake at the time. That's what makes it so costly. In this episode, Katherine LeBlanc and James Vitrano break down how to build franchise selection standards that actual
Most franchisors treat resales like an interruption. The ones who scale well treat them like a system. In this episode, Katherine LeBlanc and James Vitrano dig into the question franchisors keep avoiding: when does a res
You fixed what they asked for. They're still frustrated. What is actually going on? In this episode, Katherine LeBlanc and James Vitrano get straight about one of the most draining cycles in franchising — chronic franchi
Early flexibility is smart. Until it isn't. In this episode, Katherine LeBlanc and James Vitrano dig into the moment every growing franchise system eventually faces: when experimentation quietly becomes inconsistency — a
A franchisee is frustrated. Loudly. But is it a real problem — or just noise? In this episode, Katherine LeBlanc and James Vitrano break down one of the hardest judgment calls in franchising: how to read franchisee feedb
Growth has slowed. The instinct is to spend more on marketing. But what if that's exactly the wrong move? In this episode, Katherine LeBlanc and James Vitrano tackle the question franchise leaders rarely slow down to ask
In this episode of Dear Frannie, we tackle a question many growing franchise brands wrestle with: Should you start an ad fund early — or can it create more problems than it solves? The conversation explores the pros and
This week on Dear Frannie, we're joined by Marina O’Rourke, Fractional CTO of T-Source, and Chris Peterson, Fractional CTO, of The Restaurant Assistants. We kicked off this episode with what we're reading. READING LINKS:
This week on Dear Frannie, we're joined by Marina O’Rourke, Fractional CTO of T-Source, and Chris Peterson, Fractional CTO, of The Restaurant Assistants. We kicked off this episode with our hot takes. Then we answer a De
This week on Dear Frannie, we're joined by Katherine Meariman, VP of Training at Smoothie King, and Garrick Robert, VP of Operations at Salad Station to answer your questions. We kicked off this episode with what we're r
This week we're joined by Katherine Meariman, VP of Training at Smoothie King, and Garrick Robert, VP of Operations at Salad Station to answer your questions. We kicked off this episode with our hot takes. Then we answer
This week on Dear Frannie, we're joined by Scott Abbott and Chad Jones from Five Star Franchising to answer your questions! We begin the episode with what we're reading. Then we answer a Dear Frannie question about new f
This week on Dear Frannie, we're joined by Scott Abbott and Chad Jones from Five Star Franchising to answer your questions! We begin the episode with our franchise hot takes. Then we answer a Dear Frannie question about
Chris Peterson
anesthesiologist, ordained Buddhist priest, meditation teacher, mindfulness counselor · The Restaurant Assistants
2 appearances on this show
Dr. Chad Jones
Executive Director of Technology · Lamar Consolidated ISD
2 appearances on this show
Scott Abbott
Race Director · California International Marathon
2 appearances on this show
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Dear Frannie: Franchise Growth, Leadership and Scaling Advice is hosted by Unknown Host. The show is categorised under Business (management) and has published 32 episodes.
Dear Frannie: Franchise Growth, Leadership and Scaling Advice has published 32 episodes.
Dear Frannie: Franchise Growth, Leadership and Scaling Advice regularly covers Business, Management. It sits in the Business category, with a management focus.
Dear Frannie: Franchise Growth, Leadership and Scaling Advice is accessible for guests with genuine business expertise. A personalised, episode-aware pitch will still outperform a generic one every time.
Dear Frannie: Franchise Growth, Leadership and Scaling Advice hasn't explicitly signalled guest openness in recent episodes. That doesn't rule out pitching. your hook just needs to be especially compelling and relevant to their recent content.
Episodes of Dear Frannie: Franchise Growth, Leadership and Scaling Advice average 30 minutes. a focused format where a clear narrative arc and tight preparation matter most.
Our data rates Dear Frannie: Franchise Growth, Leadership and Scaling Advice's guest bar at 81/100 (Premium tier). Established thought leaders with verified media credentials. Sign in to PitchCentric to see how your own Pod Score compares against this show.
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