Dear comms...

Sometimes everyone understands the change perfectly. But... nothing actually changes. Understanding and doing are not the same thing. Episode four looks at how you move people from knowing what the change is all the way...

You've made the announcement. You've sent the slides. You've done the town hall. And people still aren't getting it. The problem isn't the information. It's that change communications isn't a campaign...and you can't...

Most change programmes go wrong before they've even begun. Not in the rollout... but in the room where leaders agreed it was a good idea. Episode two is about preparation. Or, more specifically, what needs to be in...

Change is coming. Everyone knows it. So why is no one acting like it? Most leaders spend months on the strategy, the timeline, the business case. Far less time on the thing that will actually determine whether any of it...

The hardest part of building a high-performing team isn't creating the team... but how you make the change last. In the final episode of this series, Imogen and Amanda talk about why improvements unravel (it's usually...

Clarity on paper means nothing if it doesn't change how people actually work. Now we've worked through the purpose of the team, let's make it reality. In this episode, Imogen and Amanda get into the mechanics of...

Most teams don't fail dramatically. They fade quietly. Work feels harder than it should, decisions drag on, everyone's busy but nothing's quite moving. In the first episode of our series on high-performing teams, Imogen...

For the final episode of our storytelling series, we’re pulling everything together into ten practical, no-nonsense tips you can use straight away. Whether you’re trying to spark action, shift behaviour, calm nerves, or...

Think your organisation is story-free? Think again! In this episode, we’ll show you where you can find stories and how you can connect them to action. We’ll look at Steve Denning’s eight narrative patterns and look at...

You’ve done your prep. You’ve survived the science. Now it’s time to actually build a story. Hoorah! In this episode, we break down the six key ingredients every story needs — from characters and conflict to that...

In the second episode of our storytelling series, we’re still not letting you write anything. Nope, we’re heading into your brain first. In this episode, we unpack the science behind why storytelling works — and why...

Everyone loves to say “we need a story.” Fewer people stop to ask why. In this first episode of our five-part storytelling series, we take a step back from the shiny stuff — the metaphors, the structure, the hero’s...

Government affairs is something that used to be done behind closed doors (or over long lunches). Not anymore. In this special bonus episode, we're joined by Katarina Wallin Bureau - General Manager of Strategic...

If you’ve ever wished for a crisis handbook you could keep in your top drawer - this is probably as close as it gets. In the final episode of our Crisis Series, we bring everything together into ten practical rules to...

The headlines have faded, but the real work’s only just beginning. In this episode, Imogen and Amanda look at what happens once the immediate crisis has passed - and how to rebuild trust for the long term. They share...