Hosted by Nienke Bloem CCXP · EN · 80 episodes
Established thought leaders with verified media credentials.
The Bi-weekly Podcast for CX Leaders. To learn all things Customer Experience Management and leadership. To gain practical tips to deliver true results by spicing up your leadership. Hosted by the experience CX leader who has the stars and scars when it comes to our profession, the speaker and educator in the Blue Dress: Nienke Bloem
Nienke Bloem CCXP hosts CX Leadership Talks, a business show with 80 episodes published.
Welcome to a new episode of CX Leadership Talks, recorded from the sun-soaked island of Texel during an intense European heatwave. In this special solo episode, Nienke Bloem CCXP dives deep i
Welcome to a new episode of CX Leadership Talks with Nienke Bloem. In this episode, Nienke introduces ANI: her new CX leadership philosophy built around three elements every CX leader needs to thrive: Authority, Narrativ
Welcome to a new episode of CX Leadership Talks with Nienke Bloem. In this episode, we tackle one of the biggest blind spots in CX leadership: stakeholder management. Because most CX leaders are strong in CX
Welcome to a new episode of CX Leadership Talks! The podcast for CX leaders who want to spice up their leadership. In this personal and inspiring solo episode, your host Nienke Bloem CCXP dives into one of the most defin
Welcome to a new episode of CX Leadership Talks! The podcast for CX leaders who want to spice up their leadership. In this inspiring episode, your host Nienke Bloem dives into an incredibly valuable conversation with glo
Do you know how to use every presentation to actually move people? Not just inform them or update them, but make them remember, feel something, and take action. Because every time you step into a room, you have that oppo
What does it really take to win four International CX Awards, amongst which three GOLD? In this episode of CX Leadership Talks, Nienke Bloem sits down with Irene van Hoorn, CX Leader of the Year and Brand Experience Tran
In this episode, Nienke Bloem takes you behind the scenes of one of the biggest moments in her speaking career. Standing backstage at the Global Speaker Summit, about to deliver the closing keynote. A moment filled with
In this new episode of CX Leadership Talks Host Nienke Bloem CCXP introduces the CX Leadership Energy Matrix. A simple quadrant tool that helps you decide where to focus your time and energy as a CX leader. The mode
Imposter syndrome does not destroy your competence. It erodes your authority. In this episode of CX Leadership Talks, Nienke Bloem dives into the psychology behind imposter syndrome and connects it directly to the three
CX leaders are great at content. But CX rarely scales because the message doesn’t. In this episode of CX Leadership Talks, Nienke Bloem dives into why communication is not a soft skill, but a core CX leadership capabilit
In this episode of CX Leadership Talks, Nienke Bloem is joined by James O’Connor, one of the early architects of customer experience as a professional discipline. James brings more than 20 years of experience working at
This first episode of 2026 is an invitation for CX leaders to pause, reflect and look ahead. In this episode, Nienke Bloem CCXP explores why CX leadership is entering a new phase and why 2026 asks something differe
How do you want to lead in 2026? In this episode of CX Leadership Talks, Nienke Bloem helps CX leaders move from intention to direction. Not by creating a long to-do list, but by making conscious, strategic choices about
Welcome to a brand new episode of the CX Leadership Talks podcast, hosted by Nienke Bloem! In this very special "Reflection edition for 2025”, Nienke Bloem invites you to slow down, look back, and take stock of your year
Welcome to a new episode of CX Leadership Talks! The podcast for CX leaders who want to spice up their leadership. In this episode, your host Nienke Bloem CCXP connects with Cairo Marsh, founder of Relativ, an experience
Welcome to a new episode of CX Leadership Talks! In this episode, Nienke Bloem CCXP takes you to the International CX Awards in London, where she hosted an evening with more than 450 CX professionals from over 50 countri
Welcome to a brand new episode of CX Leadership Talks! In this episode, Nienke Bloem CCXP shares a personal story from her time at KPN that completely changed how she looked at leadership. A Valentine’s Day b
Welcome to a brand new episode of CX Leadership Talks! What if CX leadership was more about heart than KPIs? In this fresh, feel-good episode, your host Nienke Bloem CCXP explores what happens when we swap framewor
Welcome to a brand new episode of CX Leadership Talks! Too many CX leaders are hired to create change… yet end up playing it safe. Organizations reward dashboards, quick wins, and staying in the background. But as your h
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CX Leadership Talks is hosted by Nienke Bloem CCXP. The show is categorised under business and has published 80 episodes.
CX Leadership Talks has published 80 episodes.
CX Leadership Talks regularly covers business. It sits in the business category.
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Episodes of CX Leadership Talks average 34 minutes. a focused format where a clear narrative arc and tight preparation matter most.
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