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Hosted by The Nest by Concentrix · 🇺🇸 US · EN · 15 episodes
Established thought leaders with verified media credentials.
Join us for a sip of CX wisdom – where conversations are rich, questions are simple, and insights are profound. CX Coffee Chat: Brewing a community of CX leaders, one episode at a time.
The Nest by Concentrix hosts CX Coffee Chat, a business show with 15 episodes published.
In today’s fast-paced business environment, operational efficiency is crucial for success, especially for scaling companies. As organizations grow, the complexities of operations multiply, making it essential to streamli
In this episode of the CX Coffee Chat, host Matthew Kettell speaks with Martin Jürgen Reindl, the Director of Implementation Management at Payhawk. They discuss the evolution of customer experience in the FinTech sector,
In this episode of the CX Coffee Chat, host Matthew Kettell speaks with Martin Jürgen Reindl, the Director of Implementation Management at Payhawk. They discuss the evolution of customer experience in the FinTech sector,
In this conversation, Ally, the Director of Customer Success at Yotpo, shares insights into the evolving landscape of customer success, particularly in the e-commerce sector. She discusses the importance of tailoring
In this episode of the CX Coffee Check, host Rob Hamblett interviews Simon Enever, founder and former CEO of Quip, who shares his journey from industrial designer to entrepreneur. Simon discusses the pivotal moments in Q
In this episode of CX Coffee Chat, host Dan Marini speaks with Brett Chereskin, COO of Dub, about his journey from military service to the tech industry, the innovative features of Dub's copy trading platform, and the ch
In this episode of CX Coffee Chat, host Matthew Kettell speaks with Craig Jackson, Director of Customer Success at Pleo. Craig shares his journey in customer success, the evolution of the role, and the importance of team
In this episode of the CX Coffee Chat, Matthew Kettell speaks with James Doyle, Director of Operations at Octopus Energy (Octopus Energy Deutschland) about the company's remarkable growth and its commitment to customer-c
In this episode of CX Coffee Chat, host Giovana Dragone speaks with Sara Pettinari, BPO Strategic Lead at Refurbed, about the company's mission to make refurbished products the new normal. They discuss the crucial role o
In this episode of the CX Coffee Chat, host Daniel Guardans speaks with Federico Floridi, Head of Inside Sales at Impress. They discuss Federico's career journey, the dynamics of working in a startup environment, and the
In this episode, we sit down with Rafael Lichtenecker, Director of Operations, Customer Experience, and Risk and Fraud at Nomad. He discusses his journey and responsibilities at the company. He shares key initiatives tha
In this episode of CX Coffee Chat, join us as Daniel, EMEA Business Director at The Nest by Concentrix, sits down with Vidya Murali, the innovative Scale-Up Strategy Expert. Vidya, who has led strategic initiatives at in
In this episode of the CX Coffee Chat, we sit down with Jonas Hager, Head of Sales and Customer Success at Carvolution. Jonas shares his journey from studying business administration and working in UX design consultancy
In this episode of the CX Coffee Chat, Tim, Global Business Director at Concentrix, sits down with Engy Kamal, newly appointed Director of Operations at WorkMotion. Engy shares her journey from being the Head of Customer
In this episode of CX Coffee Chat, Tim Kirchner interviews Nouran Smogluk, Director of User and Partner Success at Komoot, a navigation and route planning app. They discuss topics such as user retention, brand loyalty, i
In this episode, we highlight Linnar Schwarz, COO of Candis, a Berlin-based company specializing in financial process automation. Linnar discusses his evolution from early employee to COO and explores Candis's growth str
In this episode, we explore MAZA's customer experience strategy, focusing on the importance of cultural relevance in conjunction with technological advancements and trust-building initiatives. Laura Morales, MAZA's Senio
Ismail
Epos Now
1 appearance on this show
Martin Jürgen Reindl
Payhawk
2 appearances on this show
Ally
Yotpo
1 appearance on this show
Brett Chereskin
Dub
1 appearance on this show
Craig Jackson
Pleo
1 appearance on this show
James Doyle
Octopus Energy
1 appearance on this show
Sara Pettinari
Refurbed
1 appearance on this show
Federico Floridi
Impress
1 appearance on this show
Rafael Lichtenecker
Nomad
1 appearance on this show
Jonas Hager
Carvolution
1 appearance on this show
Engy Kamal
WorkMotion
1 appearance on this show
Tim
Concentrix
1 appearance on this show
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CX Coffee Chat is hosted by The Nest by Concentrix. The show is categorised under business (investing) and has published 15 episodes.
CX Coffee Chat has published 15 episodes.
CX Coffee Chat regularly covers business, investing. It sits in the business category, with a investing focus.
CX Coffee Chat is accessible for guests with genuine business expertise. A personalised, episode-aware pitch will still outperform a generic one every time.
CX Coffee Chat hasn't explicitly signalled guest openness in recent episodes. That doesn't rule out pitching. your hook just needs to be especially compelling and relevant to their recent content.
Episodes of CX Coffee Chat average 27 minutes. a focused format where a clear narrative arc and tight preparation matter most.
Our data rates CX Coffee Chat's guest bar at 80/100 (Premium tier). Established thought leaders with verified media credentials. Sign in to PitchCentric to see how your own Pod Score compares against this show.
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