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business
Hosted by Paolo FABRIZIO · business · IT · 232 episodes
Customer Service Culture è il podcast dedicato al servizio clienti digitale e alla diffusione della 'cultura del cliente' in azienda. Paolo Fabrizio condivide casi studio, approfondimenti e interviste a manager. Scopri i servizi per le imprese ➡️ https://customerserviceculture.com/
Required Pod Score for this show. PitchCentric checks your profile against host openness, topical fit, and audience signals before you generate a pitch.
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Signup to Generate a PitchCustomer Service Culture is a business podcast hosted by Paolo FABRIZIO, with 232 episodes on record and a Required Pod Score of 80. PitchCentric scores this show on Booking Probability, Listen Score, and live audience signals refreshed every 24 hours.
Paolo FABRIZIO hosts Customer Service Culture, a business show with 232 episodes published.
Our AI reads these to draft pitches. Use them as grounding for a pitch that cites a real guest and a specific topic.
Customer Service Culture
Il tema delle 'nuove skill' è molto sentito nelle aziende, anche se con alcune difficoltà realizzative. Dunque quali dinamiche inedite e soprattutto quali opportunità puoi cogliere? Paolo Fabrizio ti invita a riflettere partendo dal rapporto tra AI e Customer Service.
Customer Service Culture
Aggiornare le proprie competenze è sempre stato importante. Oggi però questa esigenza si è trasformata in 'urgenza' per rimanere competitivi, come azienda e come persone (manager e collaboratori). Pensando a un percorso di up-skilling, quali obiettivi concreti ottenere? E come valorizzarli al meglio in azienda? Paolo Fabrizio condivide la propria esperienza con 2 casi concreti.
Customer Service Culture
"Ci siamo resi conto che i nostri competitor ci stanno insidiando". Quando una figura apicale in azienda si esprime in modo così esplicito, vuol dire che la minaccia è concreta. Paolo Fabrizio condivide dinamiche e azioni concrete in questa video intervista, ospite di Letizia Olivari.
Customer Service Culture
Come Customer Service Manager ti trovi a integrare l'Intelligenza Artificiale in modo efficace e scalabile. Serve quindi anche un contributo attivo da parte dei tuoi collaborastori; di conseguenza anche gestire il team diventa un 'nuovo lavoro'. Ascolta la voce di Paolo Fabrizio.
Customer Service Culture
Nel servizio clienti i KPI sono essenziali, eppure sono una spina nel fianco anche per manager esperti e competenti. Paolo Fabrizio condivide alcuni casi concreti proponendo un approccio evoluto alla misurazione dei dati.
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Based on semantic analysis of episode topics and host coverage, this show is a strong guest fit for executives in:
Industry fit is computed by PitchCentric using vector embeddings of the show's episode catalog.
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