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Customer Obsessed

Hosted by Eric Berridge + Erin Acevedo · business · EN

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About this Podcast:

This is Customer Obsessed, the show that dives into the nitty-gritty challenges of entrepreneurship and genuine customer connection. Our guests share their unique leadership journeys and their perspective on how to build forward-looking companies that embrace technology, innovation, and customer experience to deliver value and reach higher levels of success and growth. We also discuss major challenges facing businesses on a local, national, and global scale, including diversity and inclusion, STEM and STEAM, sustainability, and ethics.

Pitch Analysis

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Contact path

Public web form

Booking probability

20%

Guest openness

Selective

80/100
Required Score

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Questions about Customer Obsessed

What is Customer Obsessed about?

This is Customer Obsessed, the show that dives into the nitty-gritty challenges of entrepreneurship and genuine customer connection. Our guests share their unique leadership journeys and their perspective on how to build forward-looking companies that embrace technology, innovation, and customer experience to deliver value and reach higher levels of success and growth.

Who hosts Customer Obsessed?

Customer Obsessed is hosted by Eric Berridge + Erin Acevedo. The show has published 40 episodes to date.

What has Customer Obsessed covered recently?

Recent episodes include "Rewriting the AI Playbook with Tricia Napper and David Bauer" (29 July 2026, 51 minutes), "Resisting Shiny Objects with Nicole McNamara" (20 March 2026, 53 minutes), and "Rethinking What AI Needs with Brian Gannuscio" (4 September 2025, 48 minutes).

How often does Customer Obsessed publish?

Customer Obsessed publishes roughly every few months, with episodes averaging 51 minutes across 40 episodes.

How hard is it to get booked on Customer Obsessed?

Booking probability for Customer Obsessed is 20%, and the host is rated Selective on guests. Customer Obsessed requires a Pod Score of 80 or higher. Customer Obsessed's contact route on record: public web form.

Who should pitch Customer Obsessed?

The strongest fits for Customer Obsessed are Business & Management Consulting. Customer Obsessed has a business audience.

About the host

Eric Berridge + Erin Acevedo hosts Customer Obsessed, a business podcast with 40 episodes published.

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Recent episodes

Our AI reads these to draft pitches. Use them as grounding for a pitch that cites a real guest and a specific topic.

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  • Jan 9, 202444 minS0

    <p>Inside the Episode</p><p>Innovative Beginnings: Dive into the origins of Coastal Cloud and the vision that propelled Sara Hale to redefine service delivery in the public sector.</p><p>Purpose-Driven Technology...

  • Oct 31, 202345 minS0

    <p>Inside the Episode:</p><p>[00:00:00]: Introduction to Customer Obsessed</p><p>[00:00:27]: Eric's new role at Coastal Cloud</p><p>[00:04:08]: Introduction to Grant Riewe, CTO of Vibrant Emotional...

  • Sep 1, 202352 minS0

    <p>We might not have a crystal ball to predict the future of Salesforce, but we do have the next best thing: Mike Witherspoon. Mike and his company CodeScience are closer to Salesforce’s developments than most (because...

  • Jun 30, 202356 minS0

    <p>About the Episode</p><p>Learn how to navigate workplace dynamics in our conversation with Neelu Kaur, an executive coach and author of Be Your Own Cheerleader. We delve into the art of self-promotion, managing...

  • May 12, 202354 minS0

    <p>About the Episode</p><p>Dive headfirst into a high-energy discussion with Paulo Kaiser, Plative's CEO, as we dissect the landscape of tech, AI, and innovation. Is the industry stalled or on the brink of the next...

  • Feb 24, 20231h 5mS0

    <p>About Andy</p><p>Andy is a technology consultant, builder, and investor with 17 years of experience in the software industry. He has spent the last two years in the NFT ecosystem and 17 years in the Salesforce...

  • Sep 30, 202249 minS0

    <p>What can the past tell us about the future? Randy Rodriguez, one of Salesforce's first enterprise customers, dives into the ecosystem's storied past as a way to look forward. Hear how his experiences inform the...

  • Aug 19, 202253 minS0

    <p>Tom Quinn is a gig CIO, leading companies into the tech future one role at a time. Hear about his experiences at media giant News Corp, how he got into the world of higher education - and what needs to change in that...

  • May 20, 202255 minS0

    <p>Sylvia Acevedo is a rocket scientist, technologist, innovator, author, the former CEO of Girl Scouts, and continues to make an impact as a board director at Qualcomm. She has always found a way to chart her own path...

  • Apr 8, 20221h 2mS0

    <p>Ready to hear from Salesforce’s first developer? Tune in to our interview with Lou Fox, a technologist and innovator who has seen the evolution of Salesforce from its earliest days into a global...

  • Jan 14, 202257 minS0

    <p>Beena Ammanath leads the global Deloitte AI Institute and is a self-proclaimed AI optimist. As automation and the metaverse are becoming prominent parts of our reality, Beena joins hosts Eric Berridge and Erin...

  • Dec 10, 202147 minS0

    <p>In this episode, we’re talking to Corinne Sklar, a brilliant creative mind in the world of business and marketing who is the Chief Marketing Officer for IBM iX. During our interview, Corinne busts a few persistent...

  • Aug 20, 202154 minS0

    <p>In this episode, we’re talking to Gianna Scorsone, the GM of North America at Aircall. During our interview, Gianna shares how she built trust and accountability with her new team remotely during the pandemic, why...

  • Jun 25, 202140 minS0

    <p>In this episode, we’re talking to Evan Meyers, an educator and the founder of the charter school, School in the Square. Evan shares his journey from a career in finance to a calling in education. His unique...

  • May 21, 202144 minS0

    <p>Early last year, the pandemic threw our world into crisis, and we still haven't reached the other side. The upheaval of “normal” working conditions has led to rapid, high-pressure innovation and transformation across...

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