Hosted by Trainn · 🇺🇸 US · EN · 17 episodes
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Customer Educated is a Trainn Original podcastEver wanted to learn from customer education experts who say “Been there, done that”? We bring those very voices to the Customer Educated Podcast.Join us in conversation with "pros" from diverse SaaS teams who've scaled their programs to the peak. Gain actionable strategies, real-world case studies and learn from their mistakes to build the best customer learning experience at your organizationReady to get Customer Educated?
Trainn hosts Customer Educated, a business show with 17 episodes published.
Everyone's talking about GenAI in customer education, but here's the reality: Implementing AI successfully in corporate projects isn't as straightforward as most conversations suggest. The real challenge? Replicating oth
Access Shannon's Project Brief Template- https://docs.google.com/document/d/16w5tMjxkg5-4TuujCI2wZ7Wrz4QJPiFRR-Ae4MsSeBM/edit?tab=t.0 In part 1, Shannon discussed the importance of driving collaboration between marketing
You spend months working on a course, launching your academy. But are you making sure if it reaches the right *eyes & ears*? Listen to Shannon Howard, explain the importance of marketing to drive successful educational p
00:00 Intro 02:51 Exploring the Kirkpatrick Model for Measuring Learning Outcomes 05:47 Assessing Learning Through Surveys and Feedback 09:04 Scenario-Based Assessments in Training Programs 12:00 Instructor Reflection an
In this two-part episode, Dan Braithwaite breaks down 10 years of insights on running great Instructor-Led Training programs. 00:00- Podcast Promo 03:21- VILT vs. E-Learning – What’s better? 03:55- Benefits of VILT 04:57
Subscribe to our monthly Customer Educated Newsletter - https://customereducated.substack.com/ Timestamps 02:50 Using NPS Commons to Validate Training Roadmaps 05:06 Using Chat GPT for Sentiment Analysis 08:22 Making Inf
Subscribe to our monthly Customer Educated Newsletter - https://customereducated.substack.com/ 03:23 The Value of Connecting with People through Podcasts 08:21 NPS comments is what matters 11:15 Setting NPS Standards and
Download Eric's Automation Guide for Free - here At Heap, Eric Mistry had successfully developed 30+ automations that ended up saving 20 hours of manual work done by the Director of Customer Education. In this episode
Download Eric's Automation Guide for Free - here In this episode, Akash Anil sits with Eric Mistry to understand the impact of building automations to make customer education teams more productive and data-driven- from m
We all use the word "He's a trained customer" but Vicky Kennedy strongly opposes this notion. Tune in to the podcast to learn why 00:00 Introduction and the Value of Customer Education 03:04 The Need for Attribution Mode
Customer educated is a Trainn original podcast
Customer Educated is a Trainn original podcast
Customer Educated is a Trainn original podcast Vivian shares her experience about the limitations of one-on-one training and the process of convincing customers to use self-service resources. 00:00 The Impact of Customer
Customer Educated is a Trainn original podcast Have you ever wondered about the impact of culture on the way companies and customers operate? Vivian Toledo is embarking on a mission to transform the perception of Brazi
Customer Educated is a Trainn original podcast In continuation from Part 1, Raman Bindra delves into explaining the true definition of product adoption and driving value to customers to prevent them from churning, he als
Customer Educated is a Trainn original podcast In Part 1 Raman Bindra sheds light on an often overlooked aspect of customer churn: Can happy customers churn? In the podcast, he ventures into Challenging the misconception
In Part 1 Monica discussed the importance of support tickets and the phases 1-4 of the customer education program. In Part 2 Monica dives deep into the customer education tools, content & assets to build a sustainable pr
Customer Educated is a Trainn original podcast In Part 1 Monica discussed the importance of support tickets and phases 1-4 of the customer education program. In Part 2 Monica dives deep into the customer education tool
Ever wanted to learn from customer education experts who say “Been there, done that”? We bring those very voices to the Customer Educated Podcast. Join us in conversation with "pros" from diverse SaaS teams who've scaled
Customer Educated is a Trainn original podcast This podcast is dedicated to those starting or building customer education programs from scratch. Monica Sindwani discusses her journey of starting the customer education
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Customer Educated is hosted by Trainn. The show is categorised under business and has published 17 episodes.
Customer Educated has published 17 episodes.
Customer Educated regularly covers business. It sits in the business category.
Customer Educated is accessible for guests with genuine business expertise. A personalised, episode-aware pitch will still outperform a generic one every time.
Customer Educated hasn't explicitly signalled guest openness in recent episodes. That doesn't rule out pitching. your hook just needs to be especially compelling and relevant to their recent content.
Episodes of Customer Educated average 31 minutes. a focused format where a clear narrative arc and tight preparation matter most.
Our data rates Customer Educated's guest bar at 80/100 (Premium tier). Established thought leaders with verified media credentials. Sign in to PitchCentric to see how your own Pod Score compares against this show.
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