business
Hosted by Jake McKee · business · EN · 15 episodes
The Conversation Lab Podcast is a podcast about the power of conversation, told through conversations with people who live close to it every day. Each episode features a candid discussion with an expert from an adjacent field - design, research, psychology, community, leadership, writing, or systems thinking - exploring how conversation actually works in their world and what the rest of us can learn from it. This isn’t an interview show chasing soundbites or hot takes. It’s a slower, thoughtful exchange focused on how listening, framing, silence, and trust shape outcomes, and how better conversations lead to better decisions.
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Contact path
Verified email
Booking probability
29%
Guest openness
Selective
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Signup to Generate a PitchThe Conversation Lab Podcast is a podcast about the power of conversation, told through conversations with people who live close to it every day.
Conversation Lab Podcast is hosted by Jake McKee. The show has published 15 episodes to date.
Recent episodes include "Conversation Lab: Dr. Korey L. Watkins - S1E14" (29 June 2026, 56 minutes), "Conversation Lab: Terry Miesle - S1E13" (22 June 2026, 64 minutes), and "Conversation Lab: Erik Summa - S1E12" (8 June 2026, 74 minutes).
Conversation Lab Podcast publishes roughly weekly, with episodes averaging 42 minutes across 15 episodes.
Booking probability for Conversation Lab Podcast is 29%, and the host is rated Selective on guests. Conversation Lab Podcast requires a Pod Score of 80 or higher. Conversation Lab Podcast's contact route on record: verified email.
The strongest fits for Conversation Lab Podcast are Business & Management Consulting. Conversation Lab Podcast has a business audience.
Jake McKee hosts Conversation Lab Podcast, a business show with 15 episodes published.
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Episode #14
Dr. Korey Watkins is a clinical psychologist in Austin, and he has spent more than 15 years doing work where the conversation is the whole job. In this episode, Korey and Jake talk about what it really takes to be...
Episode #13
3:36 PM Master Flavorist Terry Miesle has spent thirty five years building the flavors you taste in meats, snacks, and dairy. Jake sat down with him to talk about why the hardest part of the job isn't the lab work, it's...
Episode #12
The customer's actual words and daily reality are often lost in translation on product teams. In Episode 12, host Jake McKee talks with UX and AI design consultant Erik Summa (formerly of Dell), whose job is to bring...
Episode #11
<p>Episode 11 focuses on Conversation Traction, the fifth and final pillar of the Customer Conversation Compass, which serves as the ultimate test of whether customer conversations actually lead to organizational...
Episode #10
<p>Josh Zerkel has spent 20 years building brand communities at companies like Asana, Evernote, and CBS News. He just published a book called The Community Code. And his argument is one that a lot of community...
Episode #9
<p>Most product teams have one or two people who actually talk to customers. Everyone else makes decisions based on a summary of what those people heard. The problem is that a summary of a conversation is not the...
Episode #8
<p>Lee LeFever started Common Craft back in 2003 with a simple idea: technology only spreads as far as people can understand it. His "In Plain English" videos broke down everything from RSS to Twitter using paper...
Conversation Lab Podcast
<p>In this episode, Jake tells the story of the night a whiskey cart rolled into his private dining room at Eleven Madison Park. The staff caught a throwaway joke he made and acted on it. That single moment captures...
Episode #6
<p>Most people think a conversation starts when someone opens their mouth. It doesn't. It starts long before that, when the other person trusts you enough to say something real.<br /></p><p>Larry Glickman is the founder...
Episode #5
<p>In this solo episode, Jake introduces the second pillar of the Customer Conversation Compass: Conversation Architecture. He opens with a real story about a virtual support group for parents of kids in a mental health...
Episode #4
<p>What if the best training ground for customer conversations is in a plane at 35,000 feet, or a beginner ski slope at 7am?</p><p></p><p>Martin Drayton has spent decades reading strangers fast and figuring out how to...
Episode #3
<p></p><p>Most product teams believe they understand their customers. They have NPS scores, research decks, and Slack channels full of feedback snippets. What they often don't have is an actual conversation.</p><p>In...
Episode #2
<p>In this first interview episode of the Conversation Lab Podcast, Jake McKee sits down with William Marks, a Navy veteran, former Pentagon spokesman, and congressional candidate in Washington State, to explore what...
Episode #1
<p>In this first episode of the Conversation Lab Podcast, host Jake McKee introduces himself, the show, and the framework behind his consulting work — the Customer Conversation Compass. Jake draws on 25+ years of...
Conversation Lab Podcast
<p>The Conversation Lab Podcast explores how better dialogue leads to better decisions, stronger products, and clearer thinking. Hosted by me (Jake McKee), this podcast goes beyond surface-level interviews and digs into...
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