Hosted by Vistelar · 🇺🇸 US · EN · 35 episodes
Established thought leaders with verified media credentials.
In today’s healthcare environment, conflict isn’t a possibility — it’s a certainty. Confidence in Conflict is your weekly guide to navigating these moments with skill, empathy, and control. Join the conflict management experts at Vistelar each Wednesday as they share practical strategies, real-world stories, and proven frameworks developed over decades of work with hospitals, clinics, and care teams. Whether you're a nurse, physician, administrator, or healthcare security professional, you’ll learn how to manage difficult interactions, reduce workplace violence, and foster a safer, more respectful environment for patients and staff alike. If you work in healthcare and want to face conflict with greater confidence — this podcast is for you.
Vistelar hosts Confidence In Conflict, a education show with 35 episodes published.
In healthcare, the words you choose can mean the difference between connection and confrontation. In this episode of Confidence in Conflict, Marcus (former healthcare security director) and Natalie (nurse practitioner an
Summary: In healthcare, the words you choose can mean the difference between connection and confrontation. In this episode of Confidence in Conflict, Marcus (former healthcare security director) and Natalie (nurse practi
Delivering bad news is one of the hardest tasks in healthcare—but with the right approach, it can also be one of the most meaningful. In this episode of Confidence in Conflict, Marcus (former healthcare security director
Situational awareness may sound simple, but in healthcare it can mean the difference between safety and crisis. In this episode of Confidence in Conflict, Marcus (former healthcare security director) and Natalie (nurse p
Emotional triggers can derail even the most skilled healthcare professionals—but with the right tools, they don’t have to. In this episode of Confidence in Conflict, Natalie (nurse practitioner and clinical team leader)
Non-verbal communication may be silent, but in healthcare, it speaks volumes. In this episode of Confidence in Conflict, Marcus (former healthcare security director) and Natalie (nurse practitioner and clinical team lead
Violence in healthcare isn’t inevitable—it’s preventable. In this episode of Confidence in Conflict, Marcus (former healthcare security director) and Natalie (nurse practitioner and clinical team leader) break down the a
A sudden outburst. A tense standoff. A patient threatening to leave against medical advice. These moments may feel like they come out of nowhere—but in most cases, the warning signs were there all along. In this episode
Redirecting conversations and behaviors in healthcare is one of the most challenging communication skills—and one of the most important. In this episode of Confidence in Conflict, Marcus (former healthcare security direc
Conflict is inevitable in healthcare—but what happens after the crisis is just as important as what happens during it. In this episode of Confidence in Conflict, Marcus (former healthcare security director) and Natalie (
A warm greeting might seem like a small gesture—but in healthcare, it can be the difference between calm and chaos. In this episode of Confidence in Conflict, Marcus (former healthcare security director) and Natalie (nur
Healthcare is full of unpredictable moments—but what happens before an interaction begins can determine whether it ends in conflict or connection. In this episode of Confidence in Conflict, Marcus (former healthcare secu
Hospitals are designed for healing, but without a culture of dignity and respect, even the most advanced facilities can become unsafe environments. While policies and protocols matter, the daily behaviors of staff—how th
Hospitals are built for urgency—but working in constant crisis takes a toll. In environments where emotions run high and stakes are life-or-death, healthcare professionals are expected to remain calm, focused, and in con
Join Vistelar in exploring how verbal strategies and presence can prevent conflict before it starts. Discover why your voice is one of your most powerful tools for staying safe in healthcare environments. Learn how tone,
Guest Moderator - Brine Hamilton, CHPA Special Guests - Joel Lashley, Gary Klugiewicz Today, the largest institution in America for the treatment of mentally ill people is the Los Angeles County Jail, followed by jails i
Guest Moderator - Brine Hamilton, CHPA Special Guests - Joel Lashley, Gary Klugiewicz Today, the largest institution in America for the treatment of mentally ill people is the Los Angeles County Jail, followed by jails i
On this episode Allen talks to two of the researchers who conducted a study of the effectiveness of Vistelar's training at the Milwaukee County Behavioral Health Division (MCBHD). They spent countless hours observing as
On this episode Allen talks to two of the researchers who conducted a study of the effectiveness of Vistelar's training at the Milwaukee County Behavioral Health Division (MCBHD). They spent countless hours observing as
On this episode Allen talks to two of the researchers who conducted a study of the effectiveness of Vistelar's training at the Milwaukee County Behavioral Health Division (MCBHD). They spent countless hours observing as
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Confidence In Conflict is hosted by Vistelar. The show is categorised under education and has published 35 episodes.
Confidence In Conflict has published 35 episodes.
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