climbers & scalers

<p>For any logistics department, having demand double overnight is a nightmare. It’s impossible to scale warehouse and transportation capacity at that pace. Unthinkable — until a pandemic hits and it happens. Mercado...

<p>Ari Szarfsztejn went from presenting recommendations to making things happen. Juan Martín went from helping with the family’s real estate business to diving straight into the garage with Marcos from day one. Today...

<p>Everyone gets a complaint, a rant, or a request for help every week. Everyone — from the first to the last. In many places, people assume the user experience team will take care of it. At Mercado Libre, Sean says...

<p>Sean Summers trained at PepsiCo through three different cycles. But when he arrived at Mercado Libre, he sensed a founder’s mentality infused throughout the organization — something he hadn’t found anywhere else with...

<p>To compete with Amazon, they needed to bring in talent with deep knowledge of how it operated. One of them was Germán Spataro, who had worked at Amazon UK, Amazon Spain, and Amazon Brazil. From his encounter with...

<p>Stelleo knew that one day Amazon would arrive, and sure enough, in 2012 they finally came to Brazil. Stelleo and the team had prepared. They studied every case of Amazon’s market entries around the world and learned...

<p>Two passions live within Stelleo: math and the humanities. It’s no coincidence that he’s a mechanical engineer and the son of a music store owner. With his logical, mathematical mindset, he decided to shift the...

<p>From earning less than the corner pizza shop to having a giant like eBay want to be your partner. From having that giant as your partner and wanting to buy you out, to becoming much bigger than that giant through the...

<p>Nico Szekasy left his corporate life to become an entrepreneur in a start-up that earned less than the corner pizza shop. And the minute he stepped in, he helped change Mercado Libre’s course so it could survive the...

<p>Mercado Libre transformed the way we buy and sell. Mercado Pago transformed the way we pay, get paid, and invest our money. Many believe that such a colossal transformation can’t be repeated. Ozzie and Paula don’t...

<p>Mercado Libre wasn’t going to survive if it couldn’t solve online payments. And solving online payments meant nothing less than solving fraud. When there are only a few transactions, it’s simple. But when there are...

<p>Buying groceries, getting a haircut, a book, a cooking class, or shopping on Mercado Libre. Whatever you want can be paid for with nothing but your phone. Mercado Pago is a revolution in simplicity. But getting here...

<p>Nico Berman had a position at a major company, where he was earning an excellent salary. But one day he decided to quit that job to join a company whose offices were in a basement, with no windows and no bathrooms...

<p>Nico Berman was the eighth person to join Mercado Libre. He didn’t study at Stanford, but at the University of Buenos Aires. There’s a saying that it doesn’t matter where you come from, but where you want to go. And...

<p>Karen Bruck shares how she managed to convince Mercado Libre that she could lead a team of more than three hundred people when she had only been managing a team of two. Something that still amazes her is the...