Claims Interviews

Sarah Howell

Elliott Goss

We recently welcomed Elliott Goss from W/R/B Underwriting to record a podcast with us. Elliott talked to us about the advancement of technology in claims, what he thinks makes a good claims handler and leader, the highs

Gavin Williams

Gavin is the Head of Claims at IQUW, managing a complex book of insurance and reinsurance for all Specialty and Property lines of business. Gavin has extensive experience in the claims market, before IQUW Gavin headed up

Juliet Hamilton

Juliet joined Canopius in January 2023. Prior to this role, she was Head of First Party Claims at Inigo and Head of Energy and Construction Claims at AXA XL. She previously held roles in the client/insured space, working

Paulina Herrington

Paulina joined SCOR UK in June 2022 as Global Practice Lead for Construction Claims. Prior to joining SCOR, she spent almost 11 years at Liberty Specialty Markets as Senior Claims Specialist handling large and complex en

Leo Dixon

This week we were delighted to have Leo Dixon, CEO of Integra, as a guest on our Claims Interview podcast channel. Leo joined Integra in 2015 as COO and was promoted to CEO in 2018. He has overall responsibility for deli

Paul Lewis

After a break in our podcasting schedule, we are back with a bang this week having interviewed Paul Lewis, a Partner at Herbert Smith Freehills LLP. Paul is currently Global Head of the Insurance & Professional Risks pra

Mike East

In our latest interview, Barry speaks to one of the most experienced and modernist claims leaders in the marketplace, Mike East of QBE. Mike East became Claims Director at QBE in 2016 and a member of the Executive Manage

Torben Bell

Torben currently fulfils the dual role of Country Manager (Australia & New Zealand) and Executive Adjuster with Integra Technical Services (Australia) Pty Ltd. He is responsible for the investigation of complex claims, w

Hugh Sparks

This week Hugh Sparks from Charles Taylor Adjusting joined us in our office to record our next claims interview. Hugh is a seasoned loss adjuster with 40 years of experience in the profession. He talks to us about some o

Jeremy Burgess

Jeremy Burgess joined us in our most recent Claims Interview podcast. Jeremy is co-founder of The Insurance Network (TIN). Although not a claims professional like our other guests to date, he has very much been involved

David Hair

Our second interview of 2022 sees Barry Jones talk to a seasoned claims broker, David Hair, Partner at Lockton. David has been in the market for over 4 decades specialising in particular in Financial & Professional Lines

Tobin Ryan

Our first interview of the New Year was with Tobin Ryan, Head of Claims for Tokio Marine Kiln. Tobin started his London Market insurance career in 1990 and joined Tokio Marine Kiln in 2012. Tobin talks to us about what i

Rob Gallie

Andrew Walker

Richard Foulger

Charles Glaisher

Charlie Bush

Tim Deardon

This week we had a really interesting chat with Tim Deardon, Group Head of Claims at IGI. Tim works out of IGI’s headquarters in Amman, Jordan and has been with the company for over 7 years. Prior to this role, Tim worke

Jonathan Sargent

Next up in our Claims Interviews series is Jonathan Sargent – Head of Claims, UK for Swiss Re Corporate Solutions. Jonathan started his career in the insurance industry as a loss adjuster and then moved to work for Zuric