Calm The Conflict - The Art of Resolution

Hosted by Zakia Khalid, Commercial Litigation Solicitor & Debt Recovery Trainer, with David Goldberg, Partner at EMW Law & Legal 500 Lead Mediator. Together, they unpack the real strategies, tips, and insights behind successful mediation. From preparing for mediation, breaking deadlock, and debunking myths to choosing the right mediator and exploring online vs. in-person sessions, this podcast gives lawyers, businesses, and clients practical tools to resolve disputes without the stress of court. Smart, simple, and effective conflict resolution—made clear. Tune in to learn how to navigate disputes with clarity, confidence, and calm. What is Mediation? Mediation is a confidential process where a neutral third party – the mediator – helps people in dispute reach a mutually acceptable agreement. Unlike a judge or arbitrator, the mediator doesn’t take

Calm The Conflict - The Art of Resolution is a business podcast hosted by Zakia Khalid and David Goldberg, with 14 episodes on record and a Required Pod Score of 80.

Zakia Khalid and David Goldberg hosts Calm The Conflict - The Art of Resolution, a business show with 14 episodes published.

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  Episode #10

  Series 2 Episode 10 The Magic of Mediation in Resolving Disputes

  Oct 2, 202612 minS2

  Your hosts Zakia Khalid, Commercial Litigation Solicitor & Debt Recovery Trainer, with David Goldberg, Partner at EMW Law & Legal 500 Lead Mediator. Together, we unpack the real strategies, tips, and insights behind successful mediation. From preparing for mediation, breaking deadlock, and debunking myths to choosing the right mediator and exploring online vs. in-person sessions, this podcast gives lawyers, businesses, and clients practical tools to resolve disputes without the stress of court. Smart, simple, and effective conflict resolution made clear. Tune in to learn how to navigate disputes with clarity, confidence, and calm. Title: The Magic of Mediation In Resolving Disputes What happens when two parties enter a dispute locked in an absolute, unshakeable position? How do you take a rigid line in the sand and turn it into a practical, commercial deal? In this episode of Calm the Conflict, Zakia Khalid and David Goldberg take a look at the the true psychology of a dispute. We explore the journey from Position A to Resolution, unpacking the crucial mindset shift every client must make. David shares how a seasoned mediator reads the room (beyond just the words spoken, looking at body language, slumped shoulders, and energy shifts), how to spot when a deadlock can be broken, and why shifting from what you want to what you actually need is the secret to getting a resolution over the line. In this episode, we explore: · Position vs. Interest: Why moving away from strict legal "wants" opens the door to real, practical solutions. · Reading the Room: How body language, energy levels, and psychological cues tell a mediator when a breakthrough is near · The Reality Check: Using independent leverage to break deadlocks and test stubborn boundaries. · The Power of Closure: Why sensible parties ultimately choose practical resolution over the exhausting, high-risk gamble of a trial. Are you new to the show? Be sure to follow, share and catch up on our back catalogue for more insights into the world of mediation. #CalmTheConflict #Mediation #DisputeResolution #CommercialLitigation #LegalStrategy #Settlement #BusinessLaw #Podcast Hosts: Zakia Khalid - ⁠⁠ ⁠⁠⁠https://www.zakiakhalidlaw.co.uk⁠⁠ Zakia is a Debt Recovery Solicitor and Trainer to business finance and credit control teams, helping them understand and navigate the legal process of recovering unpaid invoices/debts to ensure cashflow is protected and bad debts are collected. David Goldberg - ⁠⁠ ⁠⁠⁠https://www.emwlaw.com⁠⁠ David is a solicitor and mediator accredited by CEDR and recognised in the legal 500 for the last three years. He can mediate a whole array of matters face to face or over Zoom. Please contact David direct by email (⁠⁠david.goldberg@emwlaw.com⁠⁠) or via LinkedIn for more details, a CV or with any questions. Thank you to our sponsors: Right Here Creative - ⁠⁠ ⁠⁠⁠https://www.rightherecreative.co.uk⁠⁠ GD Associates - ⁠⁠ ⁠⁠⁠https://www.gdassociates.net⁠⁠

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  Episode #9

  S2 Episode 9 Back to Basics: What is Mediation Actually For?

  Sep 4, 20268 minS2

  Your hosts Zakia Khalid, Commercial Litigation Solicitor & Debt Recovery Trainer, with David Goldberg, Partner at EMW Law & Legal 500 Lead Mediator. Together, we unpack the real strategies, tips, and insights behind successful mediation. From preparing for mediation, breaking deadlock, and debunking myths to choosing the right mediator and exploring online vs. in-person sessions, this podcast gives lawyers, businesses, and clients practical tools to resolve disputes without the stress of court. Smart, simple, and effective conflict resolution made clear. Tune in to learn how to navigate disputes with clarity, confidence, and calm. Back to Basics: What Is Mediation Actually For? New to mediation or looking for a refresher on how the process actually works? In this episode of Calm the Conflict , David and Zakia take it back to basics. Whether you're navigating a long-running dispute or considering your first legal steps, we break down what mediation really is, how the process works, and why a single day can save you months of stress and thousands in legal fees. We dive into the realities of the mediation room, from why it's not a court of law (and why you shouldn't waste time arguing legal points) to the golden rule of mediation: sharing the pain so everyone can move on with their lives. Plus, we discuss why getting that settlement agreement signed on the day is critical before second-guessing sets in. In this episode, we cover: · The Without Prejudice Rule: Why off-the-record negotiations let you think outside the box. · The 1-Day Rule: Why a full day is the sweet spot for getting a deal done. · Facts vs. Law: Why mediation focuses on finding a practical way out of a problem, not winning a legal argument. · The Final Hurdle: Drafting and signing your settlement agreement before the momentum fades. New to the show? If you're a new listener, make sure to check out our back catalogue of episodes for deep dives into legal strategies, special guest insights, and how to master the art of resolution! Host Details: Zakia Khalid - ⁠⁠ ⁠⁠⁠https://www.zakiakhalidlaw.co.uk⁠⁠ Zakia is a Debt Recovery Solicitor and Trainer to business finance and credit control teams, helping them understand and navigate the legal process of recovering unpaid invoices/debts to ensure cashflow is protected and bad debts are collected. David Goldberg - ⁠⁠ ⁠⁠⁠https://www.emwlaw.com⁠⁠ David is a solicitor-mediator accredited by CEDR and recognised in the legal 500 for the last three years. He can mediate a whole array of matters face to face or over Zoom. Please contact David direct by email (⁠⁠david.goldberg@emwlaw.com⁠⁠) or via LinkedIn for more details, a CV or with any questions. Thank you to our sponsors: Right Here Creative - ⁠⁠ ⁠⁠⁠https://www.rightherecreative.co.uk⁠⁠ GD Associates - ⁠⁠ ⁠⁠⁠https://www.gdassociates.net⁠⁠ #CalmTheConflict #Mediation #BackToBasics #ConflictResolution #LegalStrategy #DisputeResolution #SettlementAgreement #Litigation #TheArtOfResolution

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  Calm The Conflict - The Art of Resolution

  S2 Episode 8 - Who’s Driving? Taking Control of the Mediation Day

  Aug 14, 20268 min

  Your hosts Zakia Khalid, Commercial Litigation Solicitor & Debt Recovery Trainer, with David Goldberg, Partner at EMW Law & Legal 500 Lead Mediator. Together, we unpack the real strategies, tips, and insights behind successful mediation. From preparing for mediation, breaking deadlock, and debunking myths to choosing the right mediator and exploring online vs. in-person sessions, this podcast gives lawyers, businesses, and clients practical tools to resolve disputes without the stress of court. Smart, simple, and effective conflict resolution, made clear. Tune in to learn how to navigate disputes with clarity, confidence, and calm. Who's in Control! When you step into a mediation room, who is actually in charge? Is it the aggressive client pushing their agenda? The solicitor holding the line? Or the independent mediator keeping the whole process from descending into chaos? In this episode of Calm the Conflict, I go straight to the jugular, asking David Goldberg the ultimate question: Who really drives the mediation? David pulls back the curtain on the fluid dynamics of a mediation room—from handling forceful, alpha personalities and running "reality checks" when demands get unrealistic, to why keeping strict control of the structure is the only way to get a deal done. In this episode, we explore: · The Mediator's Grip: Why the mediator has to take charge of the process to prevent a shouting match. · The Changing Room Dynamics: How clients step back early on, let their legal representatives take the lead, and then step forward when the hard choices arrive. · Handling the' You Must Tell Them This' Moment: How a good mediator turns an aggressive demand right back around on the client. · The Two-Way Street: Why a successful mediation relies on a seamless partnership between the mediator and the solicitor in the room. New to the show? Make sure to catch up on all previous episodes of Calm the Conflict to master the art of resolution! #CalmTheConflict #Mediation #LegalStrategy #ConflictResolution #Litigation #BusinessNegotiation #TheArtOfResolution Hosts: Zakia Khalid - ⁠⁠ ⁠⁠⁠https://www.zakiakhalidlaw.co.uk⁠⁠ Zakia is a Debt Recovery Solicitor and Trainer to business finance and credit control teams, helping them understand and navigate the legal process of recovering unpaid invoices/debts to ensure cashflow is protected and bad debts are collected. David Goldberg - ⁠⁠ ⁠⁠⁠https://www.emwlaw.com⁠⁠ David is a solicitor-mediator accredited by CEDR and recognised in the legal 500 for the last three years. He can mediate a whole array of matters face to face or over Zoom. Please contact David direct by email (⁠⁠david.goldberg@emwlaw.com⁠⁠) or via LinkedIn for more details, a CV or with any questions. Thank you to our sponsors: Right Here Creative - ⁠⁠ ⁠⁠⁠https://www.rightherecreative.co.uk⁠⁠ GD Associates - ⁠⁠ ⁠⁠⁠https://www.gdassociates.net⁠⁠

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  Episode #7

  S2 Episode Seven - Don't Let The Supplier Go Bust - A Cautionary Tale!

  Jul 31, 202614 minS2

  Your hosts Zakia Khalid, Commercial Litigation Solicitor & Debt Recovery Trainer, with David Goldberg, Partner at EMW Law & Legal 500 Lead Mediator. Together, we unpack the real strategies, tips, and insights behind successful mediation. From preparing for mediation, breaking deadlock, and debunking myths to choosing the right mediator and exploring online vs. in-person sessions, this podcast gives lawyers, businesses, and clients practical tools to resolve disputes without the stress of court. Smart, simple, and effective conflict resolution, made clear. Tune in to learn how to navigate disputes with clarity, confidence, and calm. The lawyer wouldn't pay a penny... in the end, the supplier went bust overnight, and nobody got a single penny! In this episode of Calm the Conflict, David Goldberg is joined by Sharon McDermott, founder of Trenches Law. Having spent 18 years as Head of Legal at Virgin Media before launching her own niche firm, Sharon has seen it all, from the high-speed world of telecoms to the emerging infrastructure of EV charging. Sharon shares a powerful, heartbreaking cautionary tale about how aggressive legal posturing can backfire spectacularly, destroying a 10-year business and leaving 600 employees without work. We discuss why being the "bulldog" lawyer often makes zero commercial sense, and how mediation and a bit of human decency can save a business relationship when everything else seems to be falling apart. In this episode, we dive into: · The High Cost of Stubbornness: Why refusing to pay a supplier can result in total loss for everyone involved. · In-House vs. External Counsel: Why internal lawyers are often more "over the detail" and commercially minded than external advisors. · The Telecoms "Small World": Why you shouldn't burn bridges in niche industries. · EV Infrastructure: Why the next big wave of disputes is coming to the world of electric vehicle charging. · A New Way to Resolve: How Sharon is using subscription services to help smaller operators protect their cash flow and settle disputes on a "friendly basis." About our guest: Sharon McDermott is the Managing Director and Founder of Trenches Law, and a highly respected senior telecommunications lawyer. Before establishing Trenches Law nine years ago, Sharon spent 18 years with Virgin Media, whereshe served predominantly as Head of Legal Services. A recognised voice within the industry, Sharon sits on the board of the Internet Services Providers’ Association (ISPA) and is a graduate of the Goldman Sachs 10,000 Small Businesses UKProgramme. Sharon’s deep industry expertise, strategic vision and commitment to enabling digital infrastructure growth make her a valued industry voice. Website: www. ⁠https://trencheslaw.co.uk/⁠ ⁠https://www.linkedin.com/in/sharon-mcdermott-207a713/⁠ New to the show? Make sure to catch up on all previous episodes of Calm the Conflict to master the art of resolution. Hosts: Zakia Khalid - ⁠⁠ ⁠⁠⁠⁠https://www.zakiakhalidlaw.co.uk⁠⁠⁠ Zakia is a Debt Recovery Solicitor and Trainer to business finance and credit control teams, helping them understand and navigate the legal process of recovering unpaid invoices/debts to ensure cashflow is protected and bad debts are collected. David Goldberg - ⁠⁠ ⁠⁠⁠⁠https://www.emwlaw.com⁠⁠⁠ David is a solicitor-mediator accredited by CEDR and recognised in the legal 500 for the last three years. He can mediate a whole array of matters face to face or over Zoom. Please contact David direct by email (⁠⁠david.goldberg@emwlaw.com⁠⁠) or via LinkedIn for more details, a CV or with any questions. Thank you to our sponsors: Right Here Creative - ⁠⁠ ⁠⁠⁠⁠https://www.rightherecreative.co.uk⁠⁠⁠ GD Associates - ⁠⁠ ⁠⁠⁠⁠https://www.gdassociates.net⁠⁠⁠ #CalmTheConflict #TelecomsLaw #Mediation #CommercialLitigation #BusinessSurvival #EVCharging #ConflictResolution #TrenchesLaw #TheArtOfResolution

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  Episode #6

  S2 Episode Six - The Barrister’s Brief: An Unfiltered Take on Mediation

  Jul 16, 20269 minS2

  What happens when the "Rottweiler" of the courtroom sits down at the mediation table? In this special guest episode, David Goldberg is joined by William Richardson , a leading property, commercial, and chancery barrister from 5 Pump Court. William shares an unfiltered look at what counsel really thinks about the mediation process and why even the most aggressive litigators are shifting their strategy. We go behind the robe to discuss the reality of "battle hats" versus "negotiation hats," and why William believes that the ideal outcome of a mediation is often for both parties to walk away 'equally unhappy.' Plus, William shares his brilliant analogy on why legal costs during litigation are like a shuttle re-entering the Earth's atmosphereand how mediation helps you stop them from burning away. In this episode, we explore: The Barrister’s Role: When to bark, when to step back, and why a barrister isn't always the "Rottweiler" you expect. The Reality Check: How to help clients move from an intransigent "I’m right" position to a commercial reality. Prep Work: Why running the numbers and managing expectations is the most important prep you can do. The "Shuttle" Analogy: Why your legal costs disappear before you even get to trial. Hosts: Zakia Khalid - ⁠⁠ ⁠⁠⁠https://www.zakiakhalidlaw.co.uk⁠⁠ Zakia is a Debt Recovery Solicitor and Trainer to business finance and credit control teams, helping them understand and navigate the legal process of recovering unpaid invoices/debts to ensure cashflow is protected and bad debts are collected. David Goldberg - ⁠⁠ ⁠⁠⁠https://www.emwlaw.com⁠⁠ David is a solicitor-mediator accredited by CEDR and recognised in the legal 500 for the last three years. He can mediate a whole array of matters face to face or over Zoom. Please contact David direct by email (⁠⁠david.goldberg@emwlaw.com⁠⁠) or via LinkedIn for more details, a CV or with any questions. Special Guest - For More details on William Richardson these can be found williamrichardson@5pumpcourt.com https://www.5pumpcourt.com/people/barristers/william-j-richardson Thank you to our sponsors: Right Here Creative - ⁠⁠ ⁠⁠⁠https://www.rightherecreative.co.uk⁠⁠ GD Associates - ⁠⁠ ⁠⁠⁠https://www.gdassociates.net⁠⁠ #CalmTheConflict #Mediation #ConflictResolution #OneDay #Barrister #LegalStrategy #LitigationStress #TheArtOfResolution

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