Hosted by Produced by PodTechs · 🇺🇸 US · EN · 36 episodes
Established thought leaders with verified media credentials.
Are you an Information Technology professional? Do you work in the IT industry? This podcast is for you. Bytes and Banter is hosted by HDI Local Chapters.
Produced by PodTechs hosts Bytes and Banter, a technology show with 36 episodes published.
AI is supposed to make work easier—but why are so many organizations experiencing more rework, delays, and communication breakdowns? In this episode of Bytes & Banter, Lisa Duerre shares findings from a global research s
In this Bytes and Banter SSW Spotlight, we preview Session 802 with Vanderbilt University: Integrating AI: Optimizing the IT Service Desk with Chatbots and AI Agent-Assist Technology. Rachel Kurilko and Kathleen Armour S
In this SSW Spotlight episode of Bytes and Banter, we feature the team from Kwik Trip to explore how they built a sustainable knowledge culture. Supporting over 900 retail locations and campus environments, they share ho
Service Management is evolving, from frameworks and governance to human experience, allyship, and the ethical use of AI. David Barrow is an ITIL 4 Master and Ambassador, author, and consultant with more than three decade
What does it really mean to grow—beyond titles, certifications, and promotions? In this episode of Bytes and Banter, Rocky sits down with Varun Sharma, Delivery Operations Manager at WBM, to unpack what he calls “the los
In this Bonus Episode of Bytes and Banter, Sarah Caminiti joins us for a real talk about confidence, culture, and what it means to take up space—especially in support roles where people are often measured by metrics, cre
Discover how to reclaim your professional narrative and lead with genuine intention in a rapidly shifting tech landscape. In this episode, Rocky McGuire connects with Sarah Caminiti, Career Strategist and host of The Rou
Unlock the insights you need to land your dream job—or your next great hire—in 2026. In this episode, Rocky sits down with Cassandra Benner, Branch Director at Robert Half, to break down the brand-new Robert Half Salary
Contact centers are more complex than ever—AI, cloud platforms, and remote work have created a perfect storm for customer experience leaders. In this episode, Luke Jamieson, CX evangelist and host of 2020Ish, joins us to
What does it take to build a career in IT service management? For Rina Brahmbhatt, the journey began behind the counter at a post office in the UK and has grown into a global career as a consultant, trainer, and now auth
Our first repeat guest! Thomas Vick, Senior Regional Director at Robert Half, returns to Bytes and Banter with fresh insights on the tech job market and how companies can unlock the talent they already have. We explore t
What would you tell your younger self at the start of your tech journey? In this special 25th episode of Bytes and Banter, we reflect on the most powerful lessons shared across our first 24 episodes. From embracing failu
In this episode of Bytes and Banter, Matt Beran joins us to talk about rethinking IT service management through a more human-centered, experimental lens. From his early days as a farm kid in Minnesota to becoming a consu
In this episode of Bytes and Banter, Phil Gerbyshak joins us to talk about burnout, authenticity, and building a human-centered career in tech. From his early days as a book-loving teacher at heart to becoming a coach, s
In this episode of Bytes & Banter, we talk with Matt Deneroff, Vice President and Market Director at Robert Half, about one of today’s most pressing tech challenges: finding and developing the right talent. Drawing from
In this episode of Bytes and Banter, Sarah Nicastro joins us to explore what authentic leadership looks like in an AI-driven world. From her unexpected journey into field service to becoming a principal evangelist at IFS
In this episode of Bytes and Banter, writing expert Leslie O’Flahavan joins us to unpack why great writing is one of the most powerful—and overlooked—tools in tech support. From simple word swaps to game-changing formatt
In this episode of Bytes and Banter, Nate Brown—Head of Education and Enablement at Metric Sherpa and co-founder of CX Accelerator—joins us to explore what it really takes to build a thriving workplace culture. From sell
Nate Brown loves two things very much...customer experience and community. Fortunately, these concepts go hand-in-hand! As a community builder, Nate co-founded CX Accelerator in 2018. Quickly growing to well over four th
Jo McRell is the author of "Making Work Work for You" and an innovative employee experience strategist. She’s helped organizations like Google, Intuit, Meta and Gusto better empower their employees. Through her work and
Varun Sharma
Delivery Operations Manager · Enterpret
1 appearance on this show
Sarah Caminiti
Head of Business Transformation · Support Ninja
2 appearances on this show
Luke Jamieson
CX evangelist · Operata
1 appearance on this show
Matt Beran
Product Specialist · InvGate
1 appearance on this show
Phil Gerbyshak
speaker, author and entrepreneur
1 appearance on this show
Nate Brown
Head of Education and Enablement · Paranormal Underground Radio
2 appearances on this show
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Bytes and Banter is hosted by Produced by PodTechs. The show is categorised under technology (business) and has published 36 episodes.
Bytes and Banter has published 36 episodes.
Bytes and Banter regularly covers technology, business, careers. It sits in the technology category, with a business focus.
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Episodes of Bytes and Banter average 43 minutes. a focused format where a clear narrative arc and tight preparation matter most.
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